Diana Ingenhoff

Prof. Dr.

diana.ingenhoff@unifr.ch
+41 26 300 8398
https://orcid.org/0000-0003-3034-3605

Organizational Communication, Strategic Communication Management, Public Diplomacy, Digital Diplomacy, Artificial Intelligence & Algorithms, International PR-Research, Country Images, Corporate Reputation, Business Communication, Reputation Management, Crisis Communication, Evaluation and Controlling, Responsibility Communication, Corporate Social Responsibility (CSR), Social Media Communication

Professor
Department of Communication and Media Research

PER 21 bu. F332
Bd de Pérolles 90
1700 Fribourg

PER 21, F332

+41 26 300 8398

Biography

Diana Ingenhoff is a full professor of organizational communication and public diplomacy. She obtained her Ph.D. and habilitation from the Management School of the University of St. Gallen. She is a Research Fellow of the Center on Public Diplomacy (CPD) at Annenberg School, University of Southern California. She is the founder and past chair of the first International Communication Association’s Public Diplomacy Interest Group. Also, she is an honorary member of the Swiss Association of Communication and Media Research (SACM), for which she was president from 2014-2019 and a member of the Executive Board since 2009.

Furthermore, she was Vice Dean of the Faculty of Management, Economics, and Social Sciences (2016-2019) and Executive Director at EUPRERA (European Public Relations Education and Research Association, 2016-2022). Her research and consulting serve several Ministries of Foreign Affairs and companies as a basis for their decision-making. In her research, she focuses on issues related to the consequences of digitization and algorithms in organizations and countries, reputation measurement, responsibility communication, and media quality, applying quantitative research methods and multi-method designs.

Her research has been awarded several times, with articles published in leading journals, including the Journal of Business Ethics, Business & Society, International Journal of Press/Politics, International Journal of Communication, International Communication Gazette, Public Relations Review, Scientometrics, International Journal of Strategic Communication, Journal of Public Relations Research, and European Journal of Communication Research. She serves on the editorial boards of Public Relations Review, Public Relations Inquiry, and International Journal of Strategic Communication.

During her sabbaticals, Diana Ingenhoff was invited as Visiting Professor to various universities, among others, Waikato University in Hamilton (New Zealand), Queensland University of Technology in Brisbane (Australia), University of Florida, University of Tennessee, University of South Florida (USA), University of Tel Aviv (Israel) and University of Bournemouth (UK).

Living in Switzerland since 2000, she is a Swiss and German citizen.

Research and publications

Book Chapter
30 publications

Weick (1969): Der Prozeß des Organisierens , in Schlüsselwerke für die Strategische Kommunikationsforschung
Ingenhoff, D. and Bachmann, P. (2024) | Book chapter

Digital corporate communication and public diplomacy
Jérôme Chariatte, Diana Ingenhoff (2023) | Book chapter

Digital Corporate Communication & Public Diplomacy: Public Diplomacy of nation-states and connected voices.
Chariatte, J. and Ingenhoff, D., ed. by Luoma-aho, V. and Badham, M. (Edward Elgar Publishing, 2023), ISBN: 978 1 80220 195 6 | Book chapter

Partial least squares path modeling: Basic concepts, methodological issues, and applications
Ingenhoff, D and Richner, D and Sarstedt, M, ed. by Latan, H and Hair, J. F. and Noonan, R (Springer, Cham / Switzerland, 2023) | Book chapter

New insights for public diplomacy using PLS-SEM to analyze the polyphony of voices: Value drivers of the country image in Western European and BRICS countries , in Partial Least Squares Path Modeling
Ingenhoff, D. and Richner, D. and Sarstedt, M. (2023) | Book chapter

Public Relations von Staaten (Nation Branding) und Public Diplomacy , in Handbuch der Public Relations
Diana Ingenhoff (Springer Fachmedien Wiesbaden, 2022) | Book chapter

Ziele und Notwendigkeit von Public Affairs aus Sicht von Unternehmen , in Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen
(Springer Gabler, Wiesbaden, 2021) | Book chapter

Network of cleavages? British paradiplomacy in the (digital) international discourse around Brexit , in Semantic Network Analysis in Social Sciences
(Routledge, London, 2021), ISBN: 9781003120100 | Book chapter

A Framework of City Diplomacy on Positive Outcomes and Negative Emotional Engagement: How to Enhance the International Role of Cities and City/Mayor Branding on Twitter? , in City Diplomacy
(Palgrave Macmillan, Cham, 2020) | Book chapter

Corporate Listening und Issues Management in der Unternehmenskommunikation , in Handbuch Unternehmenskommunikation – Strategie – Management – Wertschöpfung
(Palgrave Macmillan, Cham, 2019) | Book chapter

Medienorganisationen im Wandel , in Medien und Meinungsmacht
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, ed. by Puppis, Manuel and Schenk, M. and Hofstetter, Brigitte (Zürich: vdf, 2017) | Book chapter

Krisenkommunikation in der öffentlichen Verwaltung , in Praxishandbuch Public Management
Ingenhoff, Diana, ed. by Bermann, A. and Giauque, D. and Kettiger, D. and Lienhard, A. and Nagel, E. and Ritz, A. and Steiner, R. (Zürich, Kissing, Paris, Amsterdam, Wien: WEKA, 2016) | Book chapter

Online-Kampagnen , in Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. Konstanz
Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pfeil, Thomas (Konstanz: UVK Verlagsgesellschaft, 2015) | Book chapter

Forschungsdesiderate zur internationalen Public Relations , in Internationale PR–Forschung
Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

Länderimages und die Rolle der Kultur , in Internationale PR-Forschung.
Ingenhoff, Diana and Lais, Caroline and Zosso, Julia, ed. by Ingenhoff, Diana (Konstanz: UVK, 2013) | Book chapter

Der Einfluss von Kultur in der Online-Kommunikation von NGOs: Eine international vergleichende Studie , in Internationale PR-Forschung
Bähni, A. and Barth, E. and Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

Einleitung: Forscher und Lehrer. Motivator. Türöffner. Erste Schritte ins Louistainment , in Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
Ganz-Blättler, Ursula and Ingenhoff, Diana, ed. by Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT Verlag, 2013) | Book chapter

Online–Kampagnen , in Handbuch Online–PR. Strategische Kommunikation im Internet und Social Web
Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pleil, T. (Konstanz: UVK Verlagsgesellschaft, 2012) | Book chapter

Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation , in Methoden und Forschungslogik der Kommunikationswissenschaft
Ingenhoff, Diana and Sommer, Katharina and Woelke, J. and Maurer, M. and Jandura, O., ed. by Woelke, J and Maurer, M and Jandura, O (Köln: Herbert von Halem, 2010), ISBN: 978-3-938258-58-3 | Book chapter

Integriertes Reputationsmanagementsystem der Telekom Austria , in Wertschöpfung durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis
Ingenhoff, Diana and Bredl, M, ed. by Pfannenberg, J and Zerfaß, Ansgar (Wiesbaden: Frankfurter Allgemeine Verlag, 2010) | Book chapter

Webplattformen zur Community-Bildung , in Humane Nutzung der Informationstechnologie
Ingenhoff, Diana and Meier, A, ed. by Heilmann, H. (Heidelberg: Akademische Verlagsgesellschaft, 2010) | Book chapter

Towards a new typology – classifying crises according to their reputational threat , in Current trends in international public relations
Thiessen, Ansgar and Ingenhoff, Diana, ed. by Rogojinaru, Adela and Wostenholme, Sue (Bukarest: Tritonic, 2009) | Book chapter

Sozial erwünscht oder entscheidungsrelevant: Welche Rolle spielt die Kommunikation von sozialer Verantwortung beim Aktienkauf? Eine Experimentalstudie , in Die Moral der Unternehmenskommunikation–Lohnt es sich, gut zu sein?
Ingenhoff, Diana and Schwarz, A, ed. by Schmidt, S.J. and Tropp, J. (Köln: Herbert von Halem, 2009) | Book chapter

Kommunikationsmanagement im Cyberspace: Der Einsatz von Corporate Blogs und Blog-Monitoring in der Unternehmenskommunikation , in Organisationskommunikation online. Grundlagen, Praxis, Empirie
Ingenhoff, Diana, ed. by Wehmeier, S. and Thimm, Caja (Frankfurt am Main: Peter Lang, 2008) | Book chapter

Rollen, Workflows und IT – Wie Bertelsmann und SwissRe Issues Management strukturieren und organisieren , in Krisenmanagement in der Praxis. Berlin
Röttger, Ulrike and Ingenhoff, Diana, ed. by Roselieb, F and Dreher, M (Berlin: Erich Schmidt, 2008) | Book chapter

Corporate branding and issues management–integrating two concepts to enhance corporate reputation , in Kommunikationsmanagement im Wandel: Beiträge aus
Einwiller, Sabine and Ingenhoff, Diana, ed. by Meckel, M. and Schmid, B. F. (Wiesbaden: Gabler, 2008), ISBN: 978-3-8349-0913-8 | Book chapter

Issues Management. Ein zentrales Verfahren der Unternehmenskommunikation , in Unternehmenskommunikation
Ingenhoff, Diana and Röttger, Ulrike, ed. by Schmid, B. and Lyczek, B. (Wiesbaden: Gabler, 2006) | Book chapter

Corporate Issues Management. Chancen entdecken und umsetzen , in Kommunikationsmanagement. Strategien, Wissen, Lösungen
Ingenhoff, Diana, ed. by Bentele, Günter Piwinger, Manfred Schönborn, Gregor (Köln: Wolters Kluwer, Loseblattsammlung, 2005) | Book chapter

Über den Gegenstand gesprächsanalytischer Transkriptionen , in Botschaften verstehen. Kommunikationstheorie und Zeichenpraxis
Ingenhoff, Diana and Schmitz, H Walter, ed. by Hess-Lüttich, E.W.B and Schmitz, H.W. (Frankfurt am Main et al.: Peter Lang, 2000) | Book chapter

Der Kampf ums Rederecht - Formen und Strategien der Gesprächsbeitragskoordination , in Vom Sprecher zum Hörer. Kommunikationswissenschaftliche Beiträge zur Gesprächsanalyse
Ingenhoff, Diana, ed. by Schmitz, H.W. (Münster: Nodus, 1998) | Book chapter
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Books and Monographs

6 publications

The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives
Ingenhoff, Diana and Buhmann, Alexander and Kiousis, Spiro (New York et al.: Routledge, 2019), ISBN: 9781138281356 | Book

Public Diplomacy: Messung, Entstehung und Gestaltung von Landesimages
Ingenhoff, Diana and Buhmann, Alexander (Köln: Herbert von Halem Verlag, 2019), ISBN: 3744512002 | Book

Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT, 2013), ISBN: 978-3-643-80148-7 | Book

Internationale PR-Forschung
Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013), ISBN: 3867644500 | Book

Corporate Issues Management in multinationalen Unternehmen: eine empirische Studie zu organisationalen Strukturen und Prozessen
Ingenhoff, Diana (Wiesbaden: Springer, 2004), ISBN: 978-3-531-14216-6 | Book

Handbuch der Public Relations Wissenschaftliche Grundlagen und berufliches Handeln
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Conferences
177 publications

AI Against Synthetic Disinformation? Conversational AI as Epistemic Support in AI-Driven Strategic Information...
Ingenhoff, D., EUPRERA: (2026) | Conference

Pathos without passion: Simulated affect and emotional expression in AI-generated images
Ingenhoff, D., Media and Emotion, Bournemouth: (2026) | Conference

Zukunft ohne Realität? Die Konstruktion ökologischer Realitäten durch KI-generierte Bilder
Ingenhoff, D., SGKM, Winterthur: (2026) | Conference

The Plural Construction of Country Identity: A Multidimensional Study of Domestic Publics
Ingenhoff, D., IAMCR: (2026) | Conference

Regarding the pain of no one: Synthetisches Leid und die Neuverhandlung visueller Evidenz
Ingenhoff, D., DGPuK, Klagenfurt: (2026) | Conference

Generative AI in Nation Branding and Country Reputation: Risks, Potentials, and Implications for Strategic Communication
Pedrazzi, Stefano and Ingenhoff, Diana, Istanbul, Turkey: (9.2025) | Conference

Ayn Rand in Tech Leadership: Critical Perspectives on Elon Musk's Twitter Takeover and the Erosion of Communication and Stakeholder Principles
Bachmann, Philipp and Ingenhoff, Diana, Lund, Sweden: (9.2025) | Conference

AI Agent Appearance and Anthropomorphism in Public Health Contexts: Implications for the Future of Strategic Communication and Public Relations
Winkelhahn, Roman and Ingenhoff, Diana, Lund, Sweden: (9.2025) | Conference

When AI Talks about Nations: How Large Language Models Shape Country Perception
Vinzenz, Friederike and Pedrazzi, Stefano and Ingenhoff, Diana and Furrer, Olivier, Lund, Sweden: (9.2025) | Conference

From Outrage to Opportunity: Rebuilding Brand Reputation in Cancel Culture Crises
Ingenhoff, Diana and Bachmann, Philipp and Maesano, Julia and Peter, Emilie and Stieger, Celine, Cagliari, Italy: (5.2025) | Conference

Bessere Engagement-Quoten durch anthropomorphe KI? Eine Experimentalstudie zur Anwendung von KI-Gesundheitsberatern im Public-Health-Sektor
Ingenhoff, Diana and Vinzenz, Friederike and Winkelhahn, Roman, Chur, Switzerland: (2025) | Conference

Herausforderungen der Dualität Künstlicher Intelligenz als Werkzeug und Informationsquelle für die Kommunikationswissenschaft
Pedrazzi, Stefano and Vinzenz, Friederike and Ingenhoff, Diana and Furrer, Olivier, Chur, Switzerland: (2025) | Conference

Ayn Rands Einfluss auf die Politik und strategische Kommunikation von digitalen Plattformen
Bachmann, Philipp and Ingenhoff, Diana, Berlin, Germany: (10.2024) | Conference

Gen Z's news consumption patterns: Impact on political knowledge
Patwari, Nikita and Feddersen, Alexandra and Vinzenz, Friederike and Chariatte, Jérome and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

The Platformization of Democracy: Unveiling Generation Z's News Consumption in Switzerland
Vinzenz, Friederike and Ingenhoff, Diana and Chariatte, Jérome and Patwari, Nikita and Feddersen, Alexandra, Ljubljana, Slovenia: (9.2024) | Conference

Assessing the impact of journalistic news media on an informed citizenry: Framework and measurement of a news media impact score
Bachmann, Philipp and Heller, Sarah and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

Humanization of AI: Implications of agency perception for strategic CSR communication
Schaub, Cyril and Winkelhahn, Roman and Vinzenz, Friederike and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

Generation Z's news engagement and the role of news socialization, news formats and incidental news consumption
Chariatte, Jérome and Vinzenz, Friederike and Ingenhoff, Diana and Patwari, Nikita and Feddersen, Alexandra, Christchurch, New Zealand: (7.2024) | Conference

Humanizing Artificial Intelligence: Implications of Agency Perception for CSR Communication
Schaub, Cyril and Vinzenz, Friederike and Ingenhoff, Diana, Neuchatel, Switzerland: (4.2024) | Conference

From News Avoidance to Incidental Consumption: Understanding Generation Z's News Consumption in Switzerland
Vinzenz, Friederike and Ingenhoff, Diana and Chariatte, Jérome and Patwari, Nikita and Feddersen, Alexandra, Neuchatel, Switzerland: (4.2024) | Conference

Humanization of AI in organizational communication: Implications for public relations and CSR communication
Ingenhoff, D., DGPUK SciComm: (2024) | Conference

Ayn Rands Einfluss auf Führung in der Tech-Industrie
Bachmann, P. and Ingenhoff, D., DGPUK PolKom: (2024) | Conference

Potential values of CCO approach (communicative constitution of organizations) in public diplomacy conceptualization
Huang, Z. A. and Dolea, E. A. and Cooren, F. and Ingenhoff, D., 73th Annual Conference of the International Communication Association ICA: (5.2023) | Conference

Global Corporate Social Responsibility, Corporate Diplomacy and Public Diplomacy: Halo Effects on National Image and Reputation
Fitzpatrick, K. R. and Ingenhoff, D and Melissen, J. and Vanc, A. and Wiseman, G. R. and Zaharna, R. S., ISA International Studies Association 2023 Annual Convention: (3.2023) | Conference

The Role of an Artificial Intelligent (AI) Text Agent in Legitimation through Deliberation
Illia, L and Giorgi, N and Ingenhoff, D, 39th EGOS Colloquium 2023, Cagliari: (2023) | Conference

Reimagining Sustainable Cities: An Analysis of City Branding, Social Media, and Strategic Communication in Uncertain Times
Asdourian, B and Chariatte, J and Ingenhoff, D, 7th Annual Conference of the International Place Branding Association, Helsingborg: (2023) | Conference

The Spillover Effect: Exploring the Impact of Iconic Brands’ Crises on Country Reputation
Zhao, H and Ingenhoff, D, ECREA Crisis Comm Conference, Götheborg: (2023) | Conference

Organizational Communication Perspective of PD: The Value of Communication Constructivism
Cooren, F and Taylor, M and Fitzpatrick, K and Ingenhoff, D and Bencherki, N and Dolea, A and Huang, Z. A., ICA PD Pre-Conference in Toronto: (2023) | Conference

Rethinking the impact of culture on a country’s social image in international communication
Chariatte, J and Ingenhoff D, European Communication Research Conference ECREA: (10.2022) | Conference

Crisis Communication During the Pandemic: Monitoring Official Governmental Hashtags to Identify Opposing Attitudes and Misinformation.
Vonlanthen, S. and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

Countering Climate Change Risks Through Digital Diplomacy - Digital Communication Strategies Of City Networks
Chariatte, J and Asdourian, B and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues. [Top faculty paper award]
Asdourian, B. and Chariatte, J. and Ingenhoff, D., 72nd International Communication Association ICA: (5.2022) | Conference

Monitoring and visualizing governmental hashtags during the pandemic: opposing attitudes and misinformation within #CoronaInfoCH.
Vonlanthen, S. and Ingenhoff, D., Annual Conference of SACM (Swiss Association of Communication and Media Research): (4.2022) | Conference

Medienqualität im Wandel: Berichterstattungsqualität und Qualitätswahrnehmung in der Schweiz
Bachmann, Philipp and Eisenegger, Mark and Ingenhoff, Diana and Vogler, D., DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

Public Diplomacy during and after COVID
Dolea, Alina and Sevin, Efe and Ingenhoff, Diana and Kaneva, N., A joint ICA PD – ISA-ICOMM Roundtable. 71st International Communication Association ICA: (2021) | Conference

Network Analysis of Text Applications in Communication Research
Segev, Elad and Ingenhoff, Diana, Panel at DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

International Public Relations and Organizational Legitimacy: The Role of Relationships with the Local Government
Marschlich, Sarah and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

The 'Normative Turn': How Ethical Global Issues Change Our Evaluation of Country Images
Chariatte, Jérôme and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

Capturing the Imagined Reality: Studying Country Images through the Case of Korea
Sevin, Efe and Ayhan, Kadir and Ingenhoff, Diana, International Studies Association ISA 2021 Annual Convention: (2021) | Conference

Multiple Identities and Scholarship in a Global IR: One Profession Many Voices
Sevin, Efe and Dolea, Alina (Chair) and Ingenhoff, Diana and Ayhan, Kadir and Luoma-aho, V. and Kaneva, N. and Hayden, C. and Cevic, S.B. and Aguirre, D. and Pike, S. (Discussants), International Studies Association Annual Convention: (2020) | Conference

Corporate Diplomacy and Media: How Local News Contribute to Organizational Legitimacy in the Host Country
Marschlich, Sarah and Ingenhoff, Diana, 103rd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2020) | Conference

Analyzing Country Images through Network Formation: Case of South Korea
Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, International Studies Association Annual Convention: (2020) | Conference

Public Diplomacy in the Age of Influencers: Social Networks in the Case of South Korea
Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, National Communication Association NCA 106th Annual Convention: (2020) | Conference

Stakeholder Engagement in a Multi-Cultural Context: The Contribution of (personal) Relationship Cultivation to Social Capital
Marschlich, Sarah and Ingenhoff, Diana, 70th Annual Conference of the International Communication Association (ICA): (2020) | Conference

The Functional Image of Social Media and its Impact on Brand Communication
Albisser, M. and Ingenhoff, Diana, Annual Conference of the European Media Management Association: (2019) | Conference

Negative Engagement & City Diplomacy. Panel Crossing the Boundaries into the Dark Side: Negative Engagement in Online Communication from Societies to Individuals
Asdourian, Bruno and Ingenhoff, Diana, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

Tweeting #Country: A Comparative Analysis of Country Images as a New Instrument for Developing International Communication Strategy
Chariatte, Jérôme and Segev, Elad and Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication: (2019) | Conference

Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
Calamai, Giada and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
Ingenhoff, Diana and Calamai, Giada and Sevin, Efe, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

The Strive for Legitimacy? Corporate Diplomacy Practices of European Multinational Enterprises in the United Arab Emirates
Marschlich, Sarah and Ingenhoff, Diana, 102nd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2019) | Conference

Spillover-Effekte bei Landesimages: Wie europäische Spitzenpolitiker die Images ihrer Länder beeinflussen.
Ingenhoff, Diana and Oppermann, N., 26. Jahrestagung der DGPuK-Fachgruppe Public Relations und Organisationskommunikation: (2019) | Conference

Understanding the Impact of Motivations and Antecedents on Consumer Engagement with Brand Pages on Facebook
Ingenhoff, Diana and Cuoco, E., 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

CSR and Corporate Diplomacy: How Multinational Corporations Engage in Societal Issues in the UAE
Marschlich, Sarah and Ingenhoff, Diana, 5th International CSR Communication Conference: (2019) | Conference

Solving the Public Diplomacy puzzle – A Multimethod-Design Study on what Constitutes a Country Image
Ingenhoff, Diana and Chariatte, Jérôme, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

The Multiple Facets of the Country Image – An Integrated Public Diplomacy Evaluation Approach
Ingenhoff, Diana and Chariatte, Jérôme, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

Corporate Diplomacy 2.0: Stakeholder Engagement in Digital Times
Marschlich, Sarah and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

News Media Quality in Times of Digital Structural Changes and Service Public Crisis in Switzerland: Who Wins the Challenge? Comparing Content Analyses and Survey Studies from 2015 to 2018
Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark, 7th European Communication Research Conference ECREA: (2018) | Conference

Analyzing the Polyphony of Voices: Value Drivers of Country Image in Western European and BRICS Countries
Ingenhoff, Diana and Richner, Dominique, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Corporate Diplomacy and its Effects on Corporate Legitimacy
Marschlich, Sarah and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2018) | Conference

Reviewing the State of Art in Public Diplomacy. Panel with Nicholas Cull (Annenberg School, University of Southern California), Rhonda Zaharna (American University), Eytan Gilboa (Bar Ilan University), James Pamment (Lund University).
Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

New Insights for Public Diplomacy: The Country and its Objectives Mirrored between Attitudes and Information Searches in a Cross–National Comparison
Ingenhoff, Diana and Segev, Elad and Chariatte, Jérôme, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Using Brand Pages: Why and How Multinational Stakeholders Engage with Corporations on Facebook
Ruehl, Christopher and Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Messungen von Medienqualität
Bachmann, Philipp and Eisenegger, Mark and Hauser, L. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

A Multi–Method Analysis of News Media Quality: Comparing Scholars’ Assessments with Citizens’ Perceptions
Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark and Hauser, L., IAMCR International Association for Media and Communication Research, Mediated Communication Public Opinion and Society Section: (2017) | Conference

Public Diplomacy in New and Old European Democracies: How Institutional Understanding Shapes Practices
Dolea, Alina and Ingenhoff, Diana, ISA’s 58th International Studies Association Annual Convention: (2017) | Conference

Clashing Conventions: Exploring Human Resource Management in the Cleavage Between Local Orders and Global Standards
Buhmann, Alexander and Lepori, Benedetto and INgenhoff, Diana, CHER Consortium of Higher Education Researchers Conference: (2017) | Conference

A Validated 5–Dimensional Country Image Measurement Scale for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Seventeen Countries
Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication Section: (2017) | Conference

“We need engineers instead of journalists”. How Swiss Legacy Media Adapt to Change and what this Means for the Future of Journalism
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, 2017 Joint Workshop of ECREA’s “Communication Law and Policy” and “Media Industries and Cultural Production” Sections: The Future of Media Content: Interventions and Industries in the Internet Era: (2017) | Conference

A Systematization of Corporate Diplomacy and Political CSR: Similarities, Differences and Theoretical Implications
Ingenhoff, Diana and Marschlich, Sarah, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2017) | Conference

Organisatorische Bewältigung von Medienwandel: Ökonomische und journalistische Innovationen bei Schweizer Medienunternehmen
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

Storytelling as an Engagement Strategy: Key Influencers in Online Educational and Cultural Exchange Communities
Lee, Kyung Sun and Ingenhoff, Diana, CPD (Center on Public Diplomacy) Oxford Doctoral Conference on Digital and Public Diplomacy: (2017) | Conference

Wie Medienunternehmen den Strukturwandel bewältigen: Folgen der Medienkrise für das schweizerische Mediensystem
Hofstetter, Brigitte and Puppis, Manuel and Ingenhoff, Diana, Workshop «Die Rolle von Akteuren in der Gestaltung und dem Wandel von Medienstrukturen» of the Netzwerk Medienstrukturen: (2017) | Conference

Overcoming the Measurement Challenge: Nation Branding Messages on Social Media
Sevin, Efe and Ingenhoff, Diana, 67th ICA Annual Conference: (2017) | Conference

Intersections: Political Corporate Social Responsibility, Social Advocacy and Corporate Diplomacy
Ingenhoff, Diana, Barcelona International Critical PR Conference #7: (2017) | Conference

Communities on Social Networking Sites: Testing a Socio–Cognitive Model for Brand Page Usage
Ruehl, Christopher and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

Herausforderungen und Grenzen von Influencer–Kommunikation
Ingenhoff, Diana and Tovirac, A., DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2017) | Conference

A Multi–Cultural Measurement Instrument for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Three Countries
Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, ICA Public Diplomacy Interest Group’s post–conference titled “Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity”, 67th Annual Conference of the International Communication Association (ICA): (2017) | Conference

Von Puristen, Generalisten und Dialektikern – die Media Responsibility und Corporate Social Responsibility–Selbstverständnisse von Schweizer Medienunternehmen
Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

A Part of Europe or Apart from Europe? Die Reputation der Schweiz im Spiegel britischer und deutscher Leitmedien im Zeitraum 1992–2014
Bornhauser, K. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

A Century of Promoting Switzerland Abroad: From Classical Approaches of the 1880s to the Digital Approaches of the 2000s
Dolea, Alina and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

Advancing the Concept of Country Promotion in the Context of Migration: Linking Country Images, National Identity and Critical Discourse Analysis
Dolea, Alina and Ingenhoff, Diana and Beciu, C., 6th European Communication Research Conference ECREA: (2016) | Conference

Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
Buhmann, Alexander and Lepori, Benedetto and Ingenhoff, Diana, International Conference on Science and Technology Indicators (STI): (2016) | Conference

Media Discourses on Swiss Country Image and Identity: The Case of "Stop Mass Immigration Initiative"
Dolea, Alina and Ingenhoff, Diana and Beju, Anabella, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Measuring News Media Quality and Credibility from the Audience’s Perspective
Ingenhoff, Diana and Bachmann, Philipp, Preconference for ICA’s 2016 Annual Conference “Media Performance, & Democracy: Defining and Measuring the Quality of News”: (2016) | Conference

International Communication Management 2.0: Exploring Stakeholder Incentives to Corporate Facebook Page Use
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Charisma or Competence? Spillover–Effects of Political Leader's Image on their Home Country's Image
Ingenhoff, Diana and Klein, Susanne, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

The Role of Global Public Relations and CSR in Public Diplomacy
Fitzpatrick, K. and White, Candace and Ingenhoff, Diana and Wang, J. and Vanc, A., 57th ISA International Studies Association Annual Convention: (2016) | Conference

Swiss Public Diplomacy as Enactment of “The Will of the People”: Legitimizing the Passing of the “Stop Mass Immigration” Initiative in February 2014
Ingenhoff, Diana, 66th ICA Annual Conference: (2016) | Conference

Community Management on Social Networking Sites: Why and How Stakeholders use Corporate Facebook Pages
Ruehl, Christopher and Ingenhoff, Diana, 49th Annual HICSS Hawai'i international conference on system sciences: (2016) | Conference

Developing a Scale to Measure Country Image
Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, 19th annual International Public Relations Research Conference: (2016) | Conference

From Social Responsibility to Social Advocacy: An Analysis of the Effects of Issue Advocacy in Corporate and Non–Profit CSR Messaging
Werder, K. and Ingenhoff, Diana and Bachmann, Philipp, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Exploring Reputational Spillover Effects: How Corporate Crises Affect their Home Country's Reputation
Ingenhoff, Diana and Buhmann, Alexander and White, Candace and Zhang, Tianduo and Kiousis, Spiro, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

International Social Media Public Relations: Examining Determinants of Corporate Facebook Usage
Ruehl, Christopher and Ingenhoff, Diana, 6th European Communication Research Conference ECREA: (2016) | Conference

Country of Origin Reversed: Spillover Effects of Corporate Crises on Home Country's Image
Ingenhoff, Diana and Buhmann, Alexander and Zhang, Tianduo and White, Candace and Kiousis, Spiro, 6th European Communication Research Conference ECREA: (2016) | Conference

Public Diplomacy: Entstehung und Geschichte der Nationen–PR der Schweiz
Ingenhoff, Diana and Buhmann, Alexander, DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2016) | Conference

The impact of the Political Leader’s Image on their Home Country’s Image
Klein, Susanne and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
6th European Communication Research Conference ECREA: (2016) | Conference

CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
Ingenhoff, D., 6th European Communication Research Conference ECREA. `[PRÜFEN: Autor:innen]`: (2016) | Conference

Comparing Strands of Research in Media and Communication Studies: An Empirical Analysis of the Cognitive and Material Territory in Switzerland
Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2015) | Conference

The Advantages Outweigh the Disadvantages: Corporate Legitimacy through CSR Communication
Bachmann, Philipp and Ingenhoff, Diana, 3rd CSRCOM 2015: (2015) | Conference

CSR in the Raw Material Sector: Legitimacy through CSR Disclosures?
Bachmann, Philipp and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Media Companies’ Legitimacy: Revealing the Unimportance of CSR Communication and the Importance of Corporate Credibility
Bachmann, Philipp and Ingenhoff, Diana, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

Understanding “Reputational Fallout”: How Corporate Crises Influence the Perception of a Corporation’s Home Country
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Grasping the Variability of the “Real Organization”: Towards a Framework for Analyzing Strategic Communication in Light of Highly Variable Organizational Contexts
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference Conference: (2015) | Conference

Die Konstruiertheit von Organisationen im Kommunikationsmanagement: Vorschlag eines „Entity–Agent Framework"
Buhmann, Alexander and Ingenhoff, Diana, Annual Conference of the DGPuK Division PR and Organizational Communication: (2015) | Conference

The Dynamics of University Institutes as a Multi–Level Process. Credibility Cycles and Resource Dependencies
Lepori, Benedetto and Wise, Michael and Ingenhoff, Diana and Buhmann, Alexander, 20th International Conference on Science and Technology Indicators (STI): (2015) | Conference

Why Relationship Management Matters: Impact of OPR and Crisis Response Strategies on Perceived Crisis Responsibility
Ingenhoff, Diana and White, Candace and Klein, Susanne, International PR Conference Barcelona PR Meeting #5: (2015) | Conference

Linking Social Networking Sites to Public Relations: Why and How Stakeholders Interact with Corporate Facebook Pages
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Image Transfer Effects of Corporate Crisis on their Home Country Image. The Role of Constructed Entitativity
Ingenhoff, Diana and Buhmann, Alexander, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

Corporate Legitimacy through CSR–Disclosure: How Much is Too Much? How Little is Too Little?
Bachmann, Philipp and Ingenhoff, Diana, 8th World PR Forum (WPRS): (2014) | Conference

Interpreting Media Responsibility and Corporate Social Responsibility through Giddens' Structuration and Late Modernity Theory
Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2014) | Conference

Imagining Switzerland. Applying the 4D–Model in a Comparative Analysis of the Swiss Country Image and Identity
Buhmann, Alexander and Ingenhoff, Diana, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

Applying Variance–Based Structural Equation Modeling to Analyze Causal Effects between Target Constructs in Public Relations
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

Dimensions of Diversity: Analyzing Research Patterns in Media and Communication Science by Combining Cognitive and Material Dimensions
Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

Understanding Why and How Politicians Use Social Networking Sites for PR: An Exploratory Study
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

A Universal Practice for Diverse Cultures? An International Comparative Study on Exploring the Links between Corporate Communications and Perceptions of the Organizational Environment
Hoffmann, Jochen and Ingenhoff, Diana and Röttger, Ulrike, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

Why do Politicians use Social Networking Sites? The Combination of Uses–And–Gratifications and Social Cognitive Theory to Study Media Behavior
Ruehl, Christopher and Ingenhoff, Diana, European Communication Researchand Education Association (ECREA) Conference: (2014) | Conference

Corporate Social Responsibility and Media Social Responsibility: An Innovative Classification of Corporate Responsibility
Bachmann, Philipp and Ingenhoff, Diana, 63rd Annual Conference of the International Communication Association (ICA): (2013) | Conference

The Responsibility Communication of Media Corporations
Bachmann, Philipp and Ingenhoff, Diana, Second International CSR Communication Conference: (2013) | Conference

Public Relations im Social Web: Rezipientenerwartungen an das Kommunikationsmanagement auf Web 2.0–Anwendungen
Ruehl, Christopher and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, & Organisationskommunikation: (2013) | Conference

The Global Economic and Financial Crisis and the Constitution and Effects of Nation Images: The Case of China and the USA
Buhmann, Alexander and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

Public Relations in Social Media: Changing the Perspective towards Stakeholder Needs
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2013) | Conference

Social Web PR: Stakeholder Expectations in Times of Crises
Ruehl, Christopher and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

International Comparative PR and Communication Management Research. The Advancement of the State of the Art
Ingenhoff, Diana and Ruehl, Christopher, 19th BledCom International Public Relations Research Symposium: (2012) | Conference

Strategic Communication of 'Disembedded Responsibilities': A New Role for Multinational Corporations?
Bachmann, Philipp and Ingenhoff, Diana, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

Pathways to the Future: Learning from Research into National and Transnational Dimensions of the Contemporary Profession
Gregory, Anne and Toledano, M. and McKie, David and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2012) | Conference

CSR Communication: Reciprocal Influences between International Business and Politics
Ingenhoff, Diana and Bachmann, Philipp, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

Organizational Communication of Contingency PR Management’s Challenge to Legitimize Decisions in Different Media Environments
Ingenhoff, Diana and Ruehl, Christopher, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

Framing Water Scarcity in Different Language Regions. An Analysis of Swiss Newspapers
Ingenhoff, Diana and Suter, C. and Buhmann, Alexander, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

On CSR Expectations and Ententions: The Attitude–Behaviour Gap
Ingenhoff, Diana, 1st International CSR Communication Conference: (2011) | Conference

Linking Micro– and Macro–Level: the Attitude–Behavior Gap in Responsibility Communication
Ingenhoff, Diana, 61th Annual Conference of the International Communication Association (ICA): (2011) | Conference

Culture and Internal Communication in Switzerland
Ingenhoff, Diana, 18th BledCom International Public Relations Research Symposium: (2011) | Conference

What Determines Laboratory Activity Profiles? Resource Acquisition and Production Complementarities in Swiss Communication Sciences
Lepori, Benedetto and Ingenhoff, Diana and Probst, Carole and Bähni, A., STI Science, Technology and Innovation Indicators Conference: (2011) | Conference

Internetbasierte CSR–Kommunikation
Kölling, A Martina and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

Maintaining Reputation in Times of Crisis: A Time Series Analysis
Ingenhoff, Diana, 60th Annual Conference of the International Communication Association (ICA): (2010) | Conference

Organisational Legitimation in a Crisis. The Impact of Organizational Crisis Communication on a Multilevel Constitution of Trustworthiness and Reputation
Thiessen, Ansgar and Ingenhoff, Diana, 26th European Group for Organizational Studies (EGOS) Conference: (2010) | Conference

Die Wirkung strategischer, integrativer und situativer Krisenkommunikation auf die Vertrauenswürdigkeit von Organisationen – Konsequenzen der Modellvariablen für die aktuelle Wirtschaftskrise
Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

The Impact of Crisis Communication Strategies on a Functional, Social and Emotional Perception of Organizations
Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2010) | Conference

Profiles and Beyond: Measuring Research Output in Communication Sciences
Probst, Carole and Lepori, Benedetto and Ingenhoff, Diana, 3rd European Network of Indicators Designers Conference on STI Indicators for Policymaking and Strategic Decisions: (2010) | Conference

Veränderte Rahmenbedingungen für die Krisenkommunikation – Potenziale strategischer, integrativer und situativer Krisenkommunikation für die Konstitution organisationaler Reputation
Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Deutschen Gesellschaft für Publizistik– und Kommunikationswissenschaft (DGPuK): (2010) | Conference

Wahrheit, Wahrhaftigkeit, Authentizität und Inszenierung: Theoretische Überlegungen und empirische Untersuchung zur Glaubwürdigkeit von PR
Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2009) | Conference

Reputation Management in the Media Society. Safeguarding Reputation during Crisis Situations through Crisis Communication Management
Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2009) | Conference

Wirtschaftsberichterstattung in den Schweizer TV– und Radio–Nachrichten – Eine vergleichende Analyse
Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

Business News Coverage in Switzerland – Comparing the News Programs in Public and Private TV and Radio
Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., 2nd European Communication Conference of the European Communication Research and Education Association (ECREA): (2008) | Conference

Using the Potential of Online–Communication for Fundraising Activities of Charitable NPOs: A Comparative Study in Switzerland, Germany and France
Ingenhoff, Diana and Kölling, A Martina, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2008) | Conference

The Interrelationship between Uncertainties and Decision Making in Complex Environments. A System Theory Approach
Ingenhoff, Diana and Modena, I., Annual Conference of the International Sociological Association (ISA): (2008) | Conference

The Interrelationships between Corporate Reputation, Trust and Behavioral Intentions: A Multi–Stakeholder Approach
Ingenhoff, Diana and Sommer, Katharina, 58th Annual Conference of the International Communication Association (ICA): (2008) | Conference

Does Stakeholder Pressure Matter in Enhancing Corporate Social Responsibility Strategy and Outcome?
Ingenhoff, Diana and Helmig, Bernd, Academy of Management Annual Conference: (2008) | Conference

Die Wirksamkeit von PR–Informationen über unternehmerische Verantwortung. Eine Kombination von Experiment und Befragung
Ingenhoff, Diana and Schwarz, A., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

Does Ethical Behaviour Matter? How Corporate Social Responsibility Contributes to Organizational Trustworthiness
Ingenhoff, Diana and Sommer, Katharina, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

Relevance and Evaluation of Corporate Social Responsibility Activities: New European Findings Drawn from Media Coverage and Stakeholder Expectations
Ingenhoff, Diana and Röttger, Ulrike, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
Helmig, Bernd and Ingenhoff, Diana, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 36th Annual Conference: (2007) | Conference

Corporate Social Responsibility: Ethische Organisationskommunikation zwischen Stakeholdererwartungen und Medienpräsenz
Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2007) | Conference

Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation
Ingenhoff, Diana and Sommer, Katharina, 9. Tagung der Fachgruppe Methoden der Publizistik– und Kommunikationswissenschaft der DGPuK: (2007) | Conference

Das Geschäft mit der Eitelkeit: Personalisierung durch Organisationskommunikation
Huck-Sandhu, Simone and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2007) | Conference

Alles anders – nichts neu? Rezipientenkonzepte von Organisationskommunikation in Zeiten eines Medien– und Öffentlichkeitswandels
Ingenhoff, Diana and Röttger, Ulrike, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2007) | Conference

Ethische Organisationskommunikation und das Management von Reputation in der Wissensgesellschaft: Ein integrierter Ansatz zur Evaluation der organisationalen Gesamtreputation
Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2007) | Conference

Unternehmenskommunikation und Online–Aktivismus im Cyberspace
Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2006) | Conference

Improving the Map for Corporate Citizenship and Issues Management: Public Sphere Theory to the Rescue
Ingenhoff, Diana and Ihlen, O., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

Ethical PR – A Factor for Success or Risk?
Eisenegger, Mark and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

Assessing Corporate Citizenship Communication among 30 German Stock Index Companies
Ingenhoff, Diana and Schmidig, M., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

Gaining Trust and Reputation through Corporate Social Responsibility? Empirical Findings on Communicating CSR Activities
Ingenhoff, Diana and Arvidsson, E., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

Organisationskommunikation – Perspektiven für eine Verankerung und theoretische Verortung in der Kommunikations– und Medienwissenschaft
Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2005) | Conference

Developing a Corporate Citizenship Index: Comparisons between Germany, Singapore, and Spain
Ingenhoff, Diana and Krishnamurthy, S. and Capriotti, P., 55nd Annual Conference of the International Communication Association (ICA): (2005) | Conference

Applying Issues Management to Enhance Corporate Reputation
Ingenhoff, Diana, 54nd Annual Conference of the International Communication Association (ICA): (2004) | Conference

Der Wirkungszusammenhang zwischen Unternehmenswerten und Erfolg
Einwiller, Sabine and Rossberg, N. and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

Corporate Issues Management as a Method of Enhancing Trust and Reputation in the Public Sphere
Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2004) | Conference

Entwicklung und Validierung eines Instruments zur Messung von Unternehmenswerten
Rossberg, N. and Einwiller, Sabine and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

Issues Management and Corporate Branding: Combining two Concepts to Enhance Corporate Reputation
Einwiller, Sabine and Prykop, C. and Ingenhoff, Diana, 8th International Conference on Marketing and Corporate Communications: (2003) | Conference

A Model of Trust and Reputation in Electronic Commerce
Einwiller, Sabine and Ingenhoff, Diana and Schmid, B., 32nd European Marketing Association Conference (EMAC): (2003) | Conference

Issues Manager – Ein Neues Berufsbild? Eine empirische Untersuchung zu einem neu entstehenden Berufsfeld und Implikationen für die Aus– und Weiterbildung
Ingenhoff, Diana and Prykop, C., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2003) | Conference

Applying Issues Management to Meet the Challenges of Corporate Brand Management – An Empirical Investigation in Europe
Prykop, C. and Einwiller, Sabine and Ingenhoff, Diana, Annual Conference of the Academy of Marketing Science (AMS): (2003) | Conference

Towards a Comprehensive View of Communication and Knowledge Management. A Semiotic Approach
Ingenhoff, Diana, 52nd Annual Conference of the International Communication Association (ICA): (2002) | Conference

The Role of Knowledge Management for Intergrated Corporate Communications
Ingenhoff, Diana and Einwiller, Sabine, 7th International Conference on Corporate and Marketing Communications: (2002) | Conference

Meeting the Challenges of Integrated Corporate Communications. The Role of Internal Knowledge
Ingenhoff, Diana and Einwiller, Sabine, 6th International Conference on Corporate Reputation: (2002) | Conference

ComTrans. A Multimedia Tool for Scientific Transcription and Analysis of Communication
Ingenhoff, Diana and Schmitz, H Walter, 1st International Conference of Gesture Studies: (2000) | Conference

On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
Helmig, Bernd and Ingenhoff, Diana, European Marketing Academy Annual Conference (EMAC): | Conference
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Journal Articles (with peer review)
69 publications

Ayn Rand and leadership in the tech industry: the Twitter takeover and the disdain for communication and stakeholder principles
Philipp Bachmann, Diana Ingenhoff, Journal of Communication Management (2026) | Journal article

Digital place branding through sustainability: how cities and regions of the world gain visibility through climate change solutions
Chariatte, J. and Asdourian, B. and Ingenhoff, D., Place Branding and Public Diplomacy (2026) | Journal article

Country reputation
Jerome Chariatte, Diana Ingenhoff, DOCA - Database of Variables for Content Analysis (2025) | Journal article

Beyond borders The relevance of (digital) paradiplomacy for unrecognized countries
HANDBOOK ON PUBLIC DIPLOMACY (2025) | Journal article

Reframing public diplomacy Analyzing country image value drivers for strategic communication
HANDBOOK ON PUBLIC DIPLOMACY (2025) | Journal article

Digital city diplomacy and international cities networks: Collaboration and city branding strategies around climate issues
INTERNATIONAL COMMUNICATION GAZETTE (2024) | Journal article

The role of local news in constructing media legitimacy: how news media frames the sociopolitical efforts of multinational corporations in host countries
Sarah Marschlich and Diana Ingenhoff, Corporate Communications: An International Journal (2023) | Journal article

Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues
Asdourian, B and Chariatte, J and Ingenhoff, D, International Communication Gazette (2023) | Journal article

Des experts alémaniques sacrent «Le Temps» meilleur média romand
letemps.ch (2022) | Journal article

Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment
Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2022) | Journal article

Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
INTERNATIONAL JOURNAL OF PRESS-POLITICS (2022) | Journal article

Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital
Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2021) | Journal article

The role of public relations in corporate diplomacy: how relationship cultivation increases organizational legitimacy
Sarah Marschlich and Diana Ingenhoff, Journal of Public Relations Research (2021) | Journal article

Capturing country images: a methodological approach
Efe Sevin and Kadir Jun Ayhan and Diana Ingenhoff, The Journal of International Communication (2021) | Journal article

Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
The International Journal of Press/Politics (2021) | Journal article

Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
Diana Ingenhoff and Giada Calamai and Efe Sevin, Social Media + Society (2021) | Journal article

Analyzing Country Images through Networks: Case of South Korea
Asian International Studies Review (2020) | Journal article

Solving the Public Diplomacy Puzzle — Developing a 360-degree Listening and Evaluation Approach to Assess Country Images
USC Center of Public Diplomacy (2020) | Journal article

Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
Alina Dolea and Diana Ingenhoff and Anabella Beju, International Communication Gazette (2020) | Journal article

Landesimage: Ein Bild zwischen Stabilität und Wandel
Die Volkswirtschaft (2020) | Journal article

The Construction of Country Images and Stereotypes: From Public Views to Google Searches
International Journal of Communication (2020) | Journal article

Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
International Journal of Communication (2020) | Journal article

Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
INTERNATIONAL JOURNAL OF COMMUNICATION (2020) | Journal article

The Construction of Country Images and Stereotypes: From Public Views to Google Searches
INTERNATIONAL JOURNAL OF COMMUNICATION (2020) | Journal article

Evolution of a field: Swiss media and communication studies
Carole Probst and Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Studies in Communication Sciences (2019) | Journal article

Corporate diplomacy and political CSR: Similarities, differences and theoretical implications
Diana Ingenhoff and Sarah Marschlich, Public Relations Review (2019) | Journal article

The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
Diana Ingenhoff and Dominique Richner, Studies in Communication Sciences (2019) | Journal article

Cultural Mediators as Key Influencers: Narrative Strategies in International Exchange Participant Blogs
International Journal of Communication (2019) | Journal article

Reputation spillover: corporate crises’ effects on country reputation
Diana Ingenhoff and Alexander Buhmann and Candace White and Tianduo Zhang and Spiro Kiousis, Journal of Communication Management (2018) | Journal article

Public Diplomacy on Social Media: Analyzing Networks and Content
Sevin, Efe AND Ingenhoff, Diana, International Journal of Communication (2018) | Journal article

A Political Leader’s Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
Ingenhoff, Diana AND Klein, Susanne, International Journal of Communication (2018) | Journal article

Public Diplomacy on Social Media: Analyzing Networks and Content
INTERNATIONAL JOURNAL OF COMMUNICATION (2018) | Journal article

A Political Leader's Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
INTERNATIONAL JOURNAL OF COMMUNICATION (2018) | Journal article

The European refugee crisis: organisational responses and communication strategies
James Pamment, Alina Dolea, Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

Migration and Swiss identity: How much space for the foreign in the familiar?
Diana Ingenhoff, Studies in Communication Sciences (2017) | Journal article

Communication management 2.0
Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
Philipp Bachmann and Diana Ingenhoff, International Journal of Strategic Communication (2017) | Journal article

Communities on Social Networking Sites: Testing a Socio-Cognitive Model for Brand Page Usage
PROCEEDINGS OF THE 50TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (2017) | Journal article

Finding Common Ground: CSR and Media Responsibility
VALUE-ORIENTED MEDIA MANAGEMENT: DECISION MAKING BETWEEN PROFIT AND RESPONSIBILITY (2017) | Journal article

The entity-agent framework as a starting point for international public relations and public diplomacy research
INTERNATIONAL PUBLIC RELATIONS: PERSPECTIVES FROM DEEPLY DIVIDED SOCIETIES (2017) | Journal article

Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation
Diana Ingenhoff and Alexander Buhmann, Public Relations Review (2016) | Journal article

Legitimacy through CSR disclosures? The advantage outweighs the disadvantages
Philipp Bachmann, Diana Ingenhoff, Public Relations Review (2016) | Journal article

The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies
Benedetto Lepori and Michael Wise and Diana Ingenhoff and Alexander Buhmann, Scientometrics (2016) | Journal article

Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
21ST INTERNATIONAL CONFERENCE ON SCIENCE AND TECHNOLOGY INDICATORS (STI 2016) (2016) | Journal article

Community Management on Social Networking Sites: Why and How Stakeholders Use Corporate Facebook Pages
PROCEEDINGS OF THE 49TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS 2016) (2016) | Journal article

The rehabilitation of the “nation variable”
Jochen Hoffmann and Ulrike RÃ¶ttger and Diana Ingenhoff and Anis Hamidati, Corporate Communications: An International Journal (2015) | Journal article

Communication management on social networking sites
Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

Advancing the country image construct from a public relations perspective
Alexander Buhmann and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Communications (2015) | Journal article

The 4D Model of the country image: An integrative approach from the perspective of communication management
Alexander Buhmann and Diana Ingenhoff, International Communication Gazette (2014) | Journal article

Under Positive Pressure
Bernd Helmig and Katharina Spraul and Diana Ingenhoff, Business & Society (2013) | Journal article

International public relations: A synopsis of German-speaking and Anglo-American research approaches
Diana Ingenhoff and Christopher Ruehl, Studies in Communication Sciences (2013) | Journal article

Media governance and corporate social responsibility of media organizations: an international comparison
Diana Ingenhoff and A. Martina Koelling, Business Ethics: A European Review (2012) | Journal article

Overview of the “state of the field”
David McKie and Anne Gregory and Diana Ingenhoff, Public Relations Review (2012) | Journal article

Profile statt Rankings. Eine Methode zur Darstellung von Aktivitäten institutioneller Einheiten der Kommunikationswissenschaft
Benedetto Lepori and Carole Probst and Diana Ingenhoff, Medien & Kommunikationswissenschaft (2012) | Journal article

Safeguarding reputation through strategic, integrated and situational crisis communication management
Ansgar Thiessen and Diana Ingenhoff, Corporate Communications: An International Journal (2011) | Journal article

Corporate Social Responsibility Communication: A Multi-method Approach on Stakeholder Expectations and Managers' Intentions
Ingenhoff, Diana AND Sommer, Katharina, The Journal of Corporate Citizenship (2011) | Journal article

Profiles and beyond: constructing consensus on measuring research output in communication sciences
RESEARCH EVALUATION (2011) | Journal article

Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
Diana Ingenhoff and A. Martina Koelling, International Journal of Strategic Communication (2010) | Journal article

Positioning and differentiation by using brand personality attributes
Diana Ingenhoff and Tanja Fuhrer, Corporate Communications: An International Journal (2010) | Journal article

Trust in Companies and in CEOs: A Comparative Study of the Main Influences
Diana Ingenhoff and Katharina Sommer, Journal of Business Ethics (2010) | Journal article

Mehrdimensionale Profile von Forschungsgruppen: Ein Vorschlag für die Erhebung von Forschungsleistung in der Kommunikationswissenschaft
Probst, Carole AND Lepori, Benedetto AND Ingenhoff, Diana, Qualität in der Wissenschaft (QiW) Zeitschrift für Qualitätsentwicklung in Forschung, Studium und Administration (2010) | Journal article

The Relationship between PR and Journalism in Crisis Situations
Ingenhoff, Diana AND Thiessen, Ansgar, Studies in Communication Sciences (2010) | Journal article

Wirtschaftsberichterstattung im Rundfunk der Schweiz: Unterschiede zwischen den Sprachregionen
Sommer, K. and Einwiller, S. and Ingenhoff, D. and Winistörfer, N., Studies in Communication Sciences 10(2), 27-50 (2010) | Journal article

The potential of Web sites as a relationship building tool for charitable fundraising NPOs
Diana Ingenhoff and A. Martina Koelling, Public Relations Review (2009) | Journal article

The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
Diana Ingenhoff, Semiotica (2006) | Journal article

Vertrauen durch Reputation - Grundmodell und empirische Befunde im E-Business
Einwiller, Sabine AND Herrmann, Andreas AND Ingenhoff, Diana, (2005) | Journal article

Dimensions of strategic issues management: First results of an empirical study on intraorganizational Communication, & Coordination Processes.
(2003) | Journal article

E–Human Resource Management (e–HRM). Potenziale und Grenzen der Neuen Medien für das Personalmanagement.
Zeitschrift für Führung & Organisation (2001) | Journal article
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Publications

310 publications

The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives
Ingenhoff, Diana and Buhmann, Alexander and Kiousis, Spiro (New York et al.: Routledge, 2019), ISBN: 9781138281356 | Book

Public Diplomacy: Messung, Entstehung und Gestaltung von Landesimages
Ingenhoff, Diana and Buhmann, Alexander (Köln: Herbert von Halem Verlag, 2019), ISBN: 3744512002 | Book

Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT, 2013), ISBN: 978-3-643-80148-7 | Book

Internationale PR-Forschung
Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013), ISBN: 3867644500 | Book

Corporate Issues Management in multinationalen Unternehmen: eine empirische Studie zu organisationalen Strukturen und Prozessen
Ingenhoff, Diana (Wiesbaden: Springer, 2004), ISBN: 978-3-531-14216-6 | Book

Handbuch der Public Relations Wissenschaftliche Grundlagen und berufliches Handeln
() | Book

Bridging Disciplinary Perspectives of Country Image Reputation, Brand, and Identity
(Routledge, 2019) | Edited book

Social Media: HMD - Praxis der Wirtschaftsinformatik
Ingenhoff, Diana and Meier, Andreas (Heidelberg: dpunkt.verlag, 2012), ISBN: 978-3-89864-805-9 | Edited book

Weick (1969): Der Prozeß des Organisierens , in Schlüsselwerke für die Strategische Kommunikationsforschung
Ingenhoff, D. and Bachmann, P. (2024) | Book chapter

Digital corporate communication and public diplomacy
Jérôme Chariatte, Diana Ingenhoff (2023) | Book chapter

Digital Corporate Communication & Public Diplomacy: Public Diplomacy of nation-states and connected voices.
Chariatte, J. and Ingenhoff, D., ed. by Luoma-aho, V. and Badham, M. (Edward Elgar Publishing, 2023), ISBN: 978 1 80220 195 6 | Book chapter

Partial least squares path modeling: Basic concepts, methodological issues, and applications
Ingenhoff, D and Richner, D and Sarstedt, M, ed. by Latan, H and Hair, J. F. and Noonan, R (Springer, Cham / Switzerland, 2023) | Book chapter

New insights for public diplomacy using PLS-SEM to analyze the polyphony of voices: Value drivers of the country image in Western European and BRICS countries , in Partial Least Squares Path Modeling
Ingenhoff, D. and Richner, D. and Sarstedt, M. (2023) | Book chapter

Public Relations von Staaten (Nation Branding) und Public Diplomacy , in Handbuch der Public Relations
Diana Ingenhoff (Springer Fachmedien Wiesbaden, 2022) | Book chapter

Ziele und Notwendigkeit von Public Affairs aus Sicht von Unternehmen , in Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen
(Springer Gabler, Wiesbaden, 2021) | Book chapter

Network of cleavages? British paradiplomacy in the (digital) international discourse around Brexit , in Semantic Network Analysis in Social Sciences
(Routledge, London, 2021), ISBN: 9781003120100 | Book chapter

A Framework of City Diplomacy on Positive Outcomes and Negative Emotional Engagement: How to Enhance the International Role of Cities and City/Mayor Branding on Twitter? , in City Diplomacy
(Palgrave Macmillan, Cham, 2020) | Book chapter

Corporate Listening und Issues Management in der Unternehmenskommunikation , in Handbuch Unternehmenskommunikation – Strategie – Management – Wertschöpfung
(Palgrave Macmillan, Cham, 2019) | Book chapter

Medienorganisationen im Wandel , in Medien und Meinungsmacht
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, ed. by Puppis, Manuel and Schenk, M. and Hofstetter, Brigitte (Zürich: vdf, 2017) | Book chapter

Krisenkommunikation in der öffentlichen Verwaltung , in Praxishandbuch Public Management
Ingenhoff, Diana, ed. by Bermann, A. and Giauque, D. and Kettiger, D. and Lienhard, A. and Nagel, E. and Ritz, A. and Steiner, R. (Zürich, Kissing, Paris, Amsterdam, Wien: WEKA, 2016) | Book chapter

Online-Kampagnen , in Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. Konstanz
Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pfeil, Thomas (Konstanz: UVK Verlagsgesellschaft, 2015) | Book chapter

Forschungsdesiderate zur internationalen Public Relations , in Internationale PR–Forschung
Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

Länderimages und die Rolle der Kultur , in Internationale PR-Forschung.
Ingenhoff, Diana and Lais, Caroline and Zosso, Julia, ed. by Ingenhoff, Diana (Konstanz: UVK, 2013) | Book chapter

Der Einfluss von Kultur in der Online-Kommunikation von NGOs: Eine international vergleichende Studie , in Internationale PR-Forschung
Bähni, A. and Barth, E. and Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

Einleitung: Forscher und Lehrer. Motivator. Türöffner. Erste Schritte ins Louistainment , in Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
Ganz-Blättler, Ursula and Ingenhoff, Diana, ed. by Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT Verlag, 2013) | Book chapter

Online–Kampagnen , in Handbuch Online–PR. Strategische Kommunikation im Internet und Social Web
Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pleil, T. (Konstanz: UVK Verlagsgesellschaft, 2012) | Book chapter

Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation , in Methoden und Forschungslogik der Kommunikationswissenschaft
Ingenhoff, Diana and Sommer, Katharina and Woelke, J. and Maurer, M. and Jandura, O., ed. by Woelke, J and Maurer, M and Jandura, O (Köln: Herbert von Halem, 2010), ISBN: 978-3-938258-58-3 | Book chapter

Integriertes Reputationsmanagementsystem der Telekom Austria , in Wertschöpfung durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis
Ingenhoff, Diana and Bredl, M, ed. by Pfannenberg, J and Zerfaß, Ansgar (Wiesbaden: Frankfurter Allgemeine Verlag, 2010) | Book chapter

Webplattformen zur Community-Bildung , in Humane Nutzung der Informationstechnologie
Ingenhoff, Diana and Meier, A, ed. by Heilmann, H. (Heidelberg: Akademische Verlagsgesellschaft, 2010) | Book chapter

Towards a new typology – classifying crises according to their reputational threat , in Current trends in international public relations
Thiessen, Ansgar and Ingenhoff, Diana, ed. by Rogojinaru, Adela and Wostenholme, Sue (Bukarest: Tritonic, 2009) | Book chapter

Sozial erwünscht oder entscheidungsrelevant: Welche Rolle spielt die Kommunikation von sozialer Verantwortung beim Aktienkauf? Eine Experimentalstudie , in Die Moral der Unternehmenskommunikation–Lohnt es sich, gut zu sein?
Ingenhoff, Diana and Schwarz, A, ed. by Schmidt, S.J. and Tropp, J. (Köln: Herbert von Halem, 2009) | Book chapter

Kommunikationsmanagement im Cyberspace: Der Einsatz von Corporate Blogs und Blog-Monitoring in der Unternehmenskommunikation , in Organisationskommunikation online. Grundlagen, Praxis, Empirie
Ingenhoff, Diana, ed. by Wehmeier, S. and Thimm, Caja (Frankfurt am Main: Peter Lang, 2008) | Book chapter

Rollen, Workflows und IT – Wie Bertelsmann und SwissRe Issues Management strukturieren und organisieren , in Krisenmanagement in der Praxis. Berlin
Röttger, Ulrike and Ingenhoff, Diana, ed. by Roselieb, F and Dreher, M (Berlin: Erich Schmidt, 2008) | Book chapter

Corporate branding and issues management–integrating two concepts to enhance corporate reputation , in Kommunikationsmanagement im Wandel: Beiträge aus
Einwiller, Sabine and Ingenhoff, Diana, ed. by Meckel, M. and Schmid, B. F. (Wiesbaden: Gabler, 2008), ISBN: 978-3-8349-0913-8 | Book chapter

Issues Management. Ein zentrales Verfahren der Unternehmenskommunikation , in Unternehmenskommunikation
Ingenhoff, Diana and Röttger, Ulrike, ed. by Schmid, B. and Lyczek, B. (Wiesbaden: Gabler, 2006) | Book chapter

Corporate Issues Management. Chancen entdecken und umsetzen , in Kommunikationsmanagement. Strategien, Wissen, Lösungen
Ingenhoff, Diana, ed. by Bentele, Günter Piwinger, Manfred Schönborn, Gregor (Köln: Wolters Kluwer, Loseblattsammlung, 2005) | Book chapter

Über den Gegenstand gesprächsanalytischer Transkriptionen , in Botschaften verstehen. Kommunikationstheorie und Zeichenpraxis
Ingenhoff, Diana and Schmitz, H Walter, ed. by Hess-Lüttich, E.W.B and Schmitz, H.W. (Frankfurt am Main et al.: Peter Lang, 2000) | Book chapter

Der Kampf ums Rederecht - Formen und Strategien der Gesprächsbeitragskoordination , in Vom Sprecher zum Hörer. Kommunikationswissenschaftliche Beiträge zur Gesprächsanalyse
Ingenhoff, Diana, ed. by Schmitz, H.W. (Münster: Nodus, 1998) | Book chapter

Ayn Rand and leadership in the tech industry: the Twitter takeover and the disdain for communication and stakeholder principles
Philipp Bachmann, Diana Ingenhoff, Journal of Communication Management (2026) | Journal article

Digital place branding through sustainability: how cities and regions of the world gain visibility through climate change solutions
Chariatte, J. and Asdourian, B. and Ingenhoff, D., Place Branding and Public Diplomacy (2026) | Journal article

Country reputation
Jerome Chariatte, Diana Ingenhoff, DOCA - Database of Variables for Content Analysis (2025) | Journal article

Beyond borders The relevance of (digital) paradiplomacy for unrecognized countries
HANDBOOK ON PUBLIC DIPLOMACY (2025) | Journal article

Reframing public diplomacy Analyzing country image value drivers for strategic communication
HANDBOOK ON PUBLIC DIPLOMACY (2025) | Journal article

Digital city diplomacy and international cities networks: Collaboration and city branding strategies around climate issues
INTERNATIONAL COMMUNICATION GAZETTE (2024) | Journal article

The role of local news in constructing media legitimacy: how news media frames the sociopolitical efforts of multinational corporations in host countries
Sarah Marschlich and Diana Ingenhoff, Corporate Communications: An International Journal (2023) | Journal article

Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues
Asdourian, B and Chariatte, J and Ingenhoff, D, International Communication Gazette (2023) | Journal article

Des experts alémaniques sacrent «Le Temps» meilleur média romand
letemps.ch (2022) | Journal article

Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment
Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2022) | Journal article

Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
INTERNATIONAL JOURNAL OF PRESS-POLITICS (2022) | Journal article

Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital
Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2021) | Journal article

The role of public relations in corporate diplomacy: how relationship cultivation increases organizational legitimacy
Sarah Marschlich and Diana Ingenhoff, Journal of Public Relations Research (2021) | Journal article

Capturing country images: a methodological approach
Efe Sevin and Kadir Jun Ayhan and Diana Ingenhoff, The Journal of International Communication (2021) | Journal article

Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
The International Journal of Press/Politics (2021) | Journal article

Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
Diana Ingenhoff and Giada Calamai and Efe Sevin, Social Media + Society (2021) | Journal article

Analyzing Country Images through Networks: Case of South Korea
Asian International Studies Review (2020) | Journal article

Solving the Public Diplomacy Puzzle — Developing a 360-degree Listening and Evaluation Approach to Assess Country Images
USC Center of Public Diplomacy (2020) | Journal article

Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
Alina Dolea and Diana Ingenhoff and Anabella Beju, International Communication Gazette (2020) | Journal article

Landesimage: Ein Bild zwischen Stabilität und Wandel
Die Volkswirtschaft (2020) | Journal article

The Construction of Country Images and Stereotypes: From Public Views to Google Searches
International Journal of Communication (2020) | Journal article

Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
International Journal of Communication (2020) | Journal article

Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
INTERNATIONAL JOURNAL OF COMMUNICATION (2020) | Journal article

The Construction of Country Images and Stereotypes: From Public Views to Google Searches
INTERNATIONAL JOURNAL OF COMMUNICATION (2020) | Journal article

Evolution of a field: Swiss media and communication studies
Carole Probst and Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Studies in Communication Sciences (2019) | Journal article

Corporate diplomacy and political CSR: Similarities, differences and theoretical implications
Diana Ingenhoff and Sarah Marschlich, Public Relations Review (2019) | Journal article

The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
Diana Ingenhoff and Dominique Richner, Studies in Communication Sciences (2019) | Journal article

Cultural Mediators as Key Influencers: Narrative Strategies in International Exchange Participant Blogs
International Journal of Communication (2019) | Journal article

Reputation spillover: corporate crises’ effects on country reputation
Diana Ingenhoff and Alexander Buhmann and Candace White and Tianduo Zhang and Spiro Kiousis, Journal of Communication Management (2018) | Journal article

Public Diplomacy on Social Media: Analyzing Networks and Content
Sevin, Efe AND Ingenhoff, Diana, International Journal of Communication (2018) | Journal article

A Political Leader’s Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
Ingenhoff, Diana AND Klein, Susanne, International Journal of Communication (2018) | Journal article

Public Diplomacy on Social Media: Analyzing Networks and Content
INTERNATIONAL JOURNAL OF COMMUNICATION (2018) | Journal article

A Political Leader's Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
INTERNATIONAL JOURNAL OF COMMUNICATION (2018) | Journal article

The European refugee crisis: organisational responses and communication strategies
James Pamment, Alina Dolea, Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

Migration and Swiss identity: How much space for the foreign in the familiar?
Diana Ingenhoff, Studies in Communication Sciences (2017) | Journal article

Communication management 2.0
Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
Philipp Bachmann and Diana Ingenhoff, International Journal of Strategic Communication (2017) | Journal article

Communities on Social Networking Sites: Testing a Socio-Cognitive Model for Brand Page Usage
PROCEEDINGS OF THE 50TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (2017) | Journal article

Finding Common Ground: CSR and Media Responsibility
VALUE-ORIENTED MEDIA MANAGEMENT: DECISION MAKING BETWEEN PROFIT AND RESPONSIBILITY (2017) | Journal article

The entity-agent framework as a starting point for international public relations and public diplomacy research
INTERNATIONAL PUBLIC RELATIONS: PERSPECTIVES FROM DEEPLY DIVIDED SOCIETIES (2017) | Journal article

Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation
Diana Ingenhoff and Alexander Buhmann, Public Relations Review (2016) | Journal article

Legitimacy through CSR disclosures? The advantage outweighs the disadvantages
Philipp Bachmann, Diana Ingenhoff, Public Relations Review (2016) | Journal article

The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies
Benedetto Lepori and Michael Wise and Diana Ingenhoff and Alexander Buhmann, Scientometrics (2016) | Journal article

Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
21ST INTERNATIONAL CONFERENCE ON SCIENCE AND TECHNOLOGY INDICATORS (STI 2016) (2016) | Journal article

Community Management on Social Networking Sites: Why and How Stakeholders Use Corporate Facebook Pages
PROCEEDINGS OF THE 49TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS 2016) (2016) | Journal article

The rehabilitation of the “nation variable”
Jochen Hoffmann and Ulrike RÃ¶ttger and Diana Ingenhoff and Anis Hamidati, Corporate Communications: An International Journal (2015) | Journal article

Communication management on social networking sites
Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

Advancing the country image construct from a public relations perspective
Alexander Buhmann and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Communications (2015) | Journal article

The 4D Model of the country image: An integrative approach from the perspective of communication management
Alexander Buhmann and Diana Ingenhoff, International Communication Gazette (2014) | Journal article

Under Positive Pressure
Bernd Helmig and Katharina Spraul and Diana Ingenhoff, Business & Society (2013) | Journal article

International public relations: A synopsis of German-speaking and Anglo-American research approaches
Diana Ingenhoff and Christopher Ruehl, Studies in Communication Sciences (2013) | Journal article

Media governance and corporate social responsibility of media organizations: an international comparison
Diana Ingenhoff and A. Martina Koelling, Business Ethics: A European Review (2012) | Journal article

Overview of the “state of the field”
David McKie and Anne Gregory and Diana Ingenhoff, Public Relations Review (2012) | Journal article

Profile statt Rankings. Eine Methode zur Darstellung von Aktivitäten institutioneller Einheiten der Kommunikationswissenschaft
Benedetto Lepori and Carole Probst and Diana Ingenhoff, Medien & Kommunikationswissenschaft (2012) | Journal article

Safeguarding reputation through strategic, integrated and situational crisis communication management
Ansgar Thiessen and Diana Ingenhoff, Corporate Communications: An International Journal (2011) | Journal article

Corporate Social Responsibility Communication: A Multi-method Approach on Stakeholder Expectations and Managers' Intentions
Ingenhoff, Diana AND Sommer, Katharina, The Journal of Corporate Citizenship (2011) | Journal article

Profiles and beyond: constructing consensus on measuring research output in communication sciences
RESEARCH EVALUATION (2011) | Journal article

Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
Diana Ingenhoff and A. Martina Koelling, International Journal of Strategic Communication (2010) | Journal article

Positioning and differentiation by using brand personality attributes
Diana Ingenhoff and Tanja Fuhrer, Corporate Communications: An International Journal (2010) | Journal article

Trust in Companies and in CEOs: A Comparative Study of the Main Influences
Diana Ingenhoff and Katharina Sommer, Journal of Business Ethics (2010) | Journal article

Mehrdimensionale Profile von Forschungsgruppen: Ein Vorschlag für die Erhebung von Forschungsleistung in der Kommunikationswissenschaft
Probst, Carole AND Lepori, Benedetto AND Ingenhoff, Diana, Qualität in der Wissenschaft (QiW) Zeitschrift für Qualitätsentwicklung in Forschung, Studium und Administration (2010) | Journal article

The Relationship between PR and Journalism in Crisis Situations
Ingenhoff, Diana AND Thiessen, Ansgar, Studies in Communication Sciences (2010) | Journal article

Wirtschaftsberichterstattung im Rundfunk der Schweiz: Unterschiede zwischen den Sprachregionen
Sommer, K. and Einwiller, S. and Ingenhoff, D. and Winistörfer, N., Studies in Communication Sciences 10(2), 27-50 (2010) | Journal article

The potential of Web sites as a relationship building tool for charitable fundraising NPOs
Diana Ingenhoff and A. Martina Koelling, Public Relations Review (2009) | Journal article

The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
Diana Ingenhoff, Semiotica (2006) | Journal article

Vertrauen durch Reputation - Grundmodell und empirische Befunde im E-Business
Einwiller, Sabine AND Herrmann, Andreas AND Ingenhoff, Diana, (2005) | Journal article

Dimensions of strategic issues management: First results of an empirical study on intraorganizational Communication, & Coordination Processes.
(2003) | Journal article

E–Human Resource Management (e–HRM). Potenziale und Grenzen der Neuen Medien für das Personalmanagement.
Zeitschrift für Führung & Organisation (2001) | Journal article

Medienqualitätsrating: Gestiegene Professionalität, schwere Verluste in der Vielfalt , in Kleinreport
(10.2022) | Press article

Des experts alémaniques sacrent «Le Temps» meilleur média romand , in Le Temps
(9.2022) | Press article

Das goldene Q , in Die Wochenzeitung (WOZ)
(9.2022) | Press article

Medienqualitätsrating 2022: Das ist die Bestenliste der Schweizer Medien , in persoenlich.com
(9.2022) | Press article

Qualität der Schweizer Medien steigt – dafür sinkt die Vielfalt , in aargauerzeitung.ch
(9.2022) | Press article

Qualité des médias - La chaîne Léman Bleu récompensée , in Le Temps
(9.2022) | Press article

Schweizer Medienqualitätsranking : SRF-Radiosendung "Echo der Zeit" Qualitätschampion der Schweizer Medien , in horizont.net
(9.2022) | Press article

AI Against Synthetic Disinformation? Conversational AI as Epistemic Support in AI-Driven Strategic Information...
Ingenhoff, D., EUPRERA: (2026) | Conference

Pathos without passion: Simulated affect and emotional expression in AI-generated images
Ingenhoff, D., Media and Emotion, Bournemouth: (2026) | Conference

Zukunft ohne Realität? Die Konstruktion ökologischer Realitäten durch KI-generierte Bilder
Ingenhoff, D., SGKM, Winterthur: (2026) | Conference

The Plural Construction of Country Identity: A Multidimensional Study of Domestic Publics
Ingenhoff, D., IAMCR: (2026) | Conference

Regarding the pain of no one: Synthetisches Leid und die Neuverhandlung visueller Evidenz
Ingenhoff, D., DGPuK, Klagenfurt: (2026) | Conference

Generative AI in Nation Branding and Country Reputation: Risks, Potentials, and Implications for Strategic Communication
Pedrazzi, Stefano and Ingenhoff, Diana, Istanbul, Turkey: (9.2025) | Conference

Ayn Rand in Tech Leadership: Critical Perspectives on Elon Musk's Twitter Takeover and the Erosion of Communication and Stakeholder Principles
Bachmann, Philipp and Ingenhoff, Diana, Lund, Sweden: (9.2025) | Conference

AI Agent Appearance and Anthropomorphism in Public Health Contexts: Implications for the Future of Strategic Communication and Public Relations
Winkelhahn, Roman and Ingenhoff, Diana, Lund, Sweden: (9.2025) | Conference

When AI Talks about Nations: How Large Language Models Shape Country Perception
Vinzenz, Friederike and Pedrazzi, Stefano and Ingenhoff, Diana and Furrer, Olivier, Lund, Sweden: (9.2025) | Conference

From Outrage to Opportunity: Rebuilding Brand Reputation in Cancel Culture Crises
Ingenhoff, Diana and Bachmann, Philipp and Maesano, Julia and Peter, Emilie and Stieger, Celine, Cagliari, Italy: (5.2025) | Conference

Bessere Engagement-Quoten durch anthropomorphe KI? Eine Experimentalstudie zur Anwendung von KI-Gesundheitsberatern im Public-Health-Sektor
Ingenhoff, Diana and Vinzenz, Friederike and Winkelhahn, Roman, Chur, Switzerland: (2025) | Conference

Herausforderungen der Dualität Künstlicher Intelligenz als Werkzeug und Informationsquelle für die Kommunikationswissenschaft
Pedrazzi, Stefano and Vinzenz, Friederike and Ingenhoff, Diana and Furrer, Olivier, Chur, Switzerland: (2025) | Conference

Ayn Rands Einfluss auf die Politik und strategische Kommunikation von digitalen Plattformen
Bachmann, Philipp and Ingenhoff, Diana, Berlin, Germany: (10.2024) | Conference

Gen Z's news consumption patterns: Impact on political knowledge
Patwari, Nikita and Feddersen, Alexandra and Vinzenz, Friederike and Chariatte, Jérome and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

The Platformization of Democracy: Unveiling Generation Z's News Consumption in Switzerland
Vinzenz, Friederike and Ingenhoff, Diana and Chariatte, Jérome and Patwari, Nikita and Feddersen, Alexandra, Ljubljana, Slovenia: (9.2024) | Conference

Assessing the impact of journalistic news media on an informed citizenry: Framework and measurement of a news media impact score
Bachmann, Philipp and Heller, Sarah and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

Humanization of AI: Implications of agency perception for strategic CSR communication
Schaub, Cyril and Winkelhahn, Roman and Vinzenz, Friederike and Ingenhoff, Diana, Ljubljana, Slovenia: (9.2024) | Conference

Generation Z's news engagement and the role of news socialization, news formats and incidental news consumption
Chariatte, Jérome and Vinzenz, Friederike and Ingenhoff, Diana and Patwari, Nikita and Feddersen, Alexandra, Christchurch, New Zealand: (7.2024) | Conference

Humanizing Artificial Intelligence: Implications of Agency Perception for CSR Communication
Schaub, Cyril and Vinzenz, Friederike and Ingenhoff, Diana, Neuchatel, Switzerland: (4.2024) | Conference

From News Avoidance to Incidental Consumption: Understanding Generation Z's News Consumption in Switzerland
Vinzenz, Friederike and Ingenhoff, Diana and Chariatte, Jérome and Patwari, Nikita and Feddersen, Alexandra, Neuchatel, Switzerland: (4.2024) | Conference

Humanization of AI in organizational communication: Implications for public relations and CSR communication
Ingenhoff, D., DGPUK SciComm: (2024) | Conference

Ayn Rands Einfluss auf Führung in der Tech-Industrie
Bachmann, P. and Ingenhoff, D., DGPUK PolKom: (2024) | Conference

Potential values of CCO approach (communicative constitution of organizations) in public diplomacy conceptualization
Huang, Z. A. and Dolea, E. A. and Cooren, F. and Ingenhoff, D., 73th Annual Conference of the International Communication Association ICA: (5.2023) | Conference

Global Corporate Social Responsibility, Corporate Diplomacy and Public Diplomacy: Halo Effects on National Image and Reputation
Fitzpatrick, K. R. and Ingenhoff, D and Melissen, J. and Vanc, A. and Wiseman, G. R. and Zaharna, R. S., ISA International Studies Association 2023 Annual Convention: (3.2023) | Conference

The Role of an Artificial Intelligent (AI) Text Agent in Legitimation through Deliberation
Illia, L and Giorgi, N and Ingenhoff, D, 39th EGOS Colloquium 2023, Cagliari: (2023) | Conference

Reimagining Sustainable Cities: An Analysis of City Branding, Social Media, and Strategic Communication in Uncertain Times
Asdourian, B and Chariatte, J and Ingenhoff, D, 7th Annual Conference of the International Place Branding Association, Helsingborg: (2023) | Conference

The Spillover Effect: Exploring the Impact of Iconic Brands’ Crises on Country Reputation
Zhao, H and Ingenhoff, D, ECREA Crisis Comm Conference, Götheborg: (2023) | Conference

Organizational Communication Perspective of PD: The Value of Communication Constructivism
Cooren, F and Taylor, M and Fitzpatrick, K and Ingenhoff, D and Bencherki, N and Dolea, A and Huang, Z. A., ICA PD Pre-Conference in Toronto: (2023) | Conference

Rethinking the impact of culture on a country’s social image in international communication
Chariatte, J and Ingenhoff D, European Communication Research Conference ECREA: (10.2022) | Conference

Crisis Communication During the Pandemic: Monitoring Official Governmental Hashtags to Identify Opposing Attitudes and Misinformation.
Vonlanthen, S. and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

Countering Climate Change Risks Through Digital Diplomacy - Digital Communication Strategies Of City Networks
Chariatte, J and Asdourian, B and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues. [Top faculty paper award]
Asdourian, B. and Chariatte, J. and Ingenhoff, D., 72nd International Communication Association ICA: (5.2022) | Conference

Monitoring and visualizing governmental hashtags during the pandemic: opposing attitudes and misinformation within #CoronaInfoCH.
Vonlanthen, S. and Ingenhoff, D., Annual Conference of SACM (Swiss Association of Communication and Media Research): (4.2022) | Conference

Medienqualität im Wandel: Berichterstattungsqualität und Qualitätswahrnehmung in der Schweiz
Bachmann, Philipp and Eisenegger, Mark and Ingenhoff, Diana and Vogler, D., DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

Public Diplomacy during and after COVID
Dolea, Alina and Sevin, Efe and Ingenhoff, Diana and Kaneva, N., A joint ICA PD – ISA-ICOMM Roundtable. 71st International Communication Association ICA: (2021) | Conference

Network Analysis of Text Applications in Communication Research
Segev, Elad and Ingenhoff, Diana, Panel at DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

International Public Relations and Organizational Legitimacy: The Role of Relationships with the Local Government
Marschlich, Sarah and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

The 'Normative Turn': How Ethical Global Issues Change Our Evaluation of Country Images
Chariatte, Jérôme and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

Capturing the Imagined Reality: Studying Country Images through the Case of Korea
Sevin, Efe and Ayhan, Kadir and Ingenhoff, Diana, International Studies Association ISA 2021 Annual Convention: (2021) | Conference

Multiple Identities and Scholarship in a Global IR: One Profession Many Voices
Sevin, Efe and Dolea, Alina (Chair) and Ingenhoff, Diana and Ayhan, Kadir and Luoma-aho, V. and Kaneva, N. and Hayden, C. and Cevic, S.B. and Aguirre, D. and Pike, S. (Discussants), International Studies Association Annual Convention: (2020) | Conference

Corporate Diplomacy and Media: How Local News Contribute to Organizational Legitimacy in the Host Country
Marschlich, Sarah and Ingenhoff, Diana, 103rd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2020) | Conference

Analyzing Country Images through Network Formation: Case of South Korea
Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, International Studies Association Annual Convention: (2020) | Conference

Public Diplomacy in the Age of Influencers: Social Networks in the Case of South Korea
Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, National Communication Association NCA 106th Annual Convention: (2020) | Conference

Stakeholder Engagement in a Multi-Cultural Context: The Contribution of (personal) Relationship Cultivation to Social Capital
Marschlich, Sarah and Ingenhoff, Diana, 70th Annual Conference of the International Communication Association (ICA): (2020) | Conference

The Functional Image of Social Media and its Impact on Brand Communication
Albisser, M. and Ingenhoff, Diana, Annual Conference of the European Media Management Association: (2019) | Conference

Negative Engagement & City Diplomacy. Panel Crossing the Boundaries into the Dark Side: Negative Engagement in Online Communication from Societies to Individuals
Asdourian, Bruno and Ingenhoff, Diana, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

Tweeting #Country: A Comparative Analysis of Country Images as a New Instrument for Developing International Communication Strategy
Chariatte, Jérôme and Segev, Elad and Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication: (2019) | Conference

Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
Calamai, Giada and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
Ingenhoff, Diana and Calamai, Giada and Sevin, Efe, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

The Strive for Legitimacy? Corporate Diplomacy Practices of European Multinational Enterprises in the United Arab Emirates
Marschlich, Sarah and Ingenhoff, Diana, 102nd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2019) | Conference

Spillover-Effekte bei Landesimages: Wie europäische Spitzenpolitiker die Images ihrer Länder beeinflussen.
Ingenhoff, Diana and Oppermann, N., 26. Jahrestagung der DGPuK-Fachgruppe Public Relations und Organisationskommunikation: (2019) | Conference

Understanding the Impact of Motivations and Antecedents on Consumer Engagement with Brand Pages on Facebook
Ingenhoff, Diana and Cuoco, E., 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

CSR and Corporate Diplomacy: How Multinational Corporations Engage in Societal Issues in the UAE
Marschlich, Sarah and Ingenhoff, Diana, 5th International CSR Communication Conference: (2019) | Conference

Solving the Public Diplomacy puzzle – A Multimethod-Design Study on what Constitutes a Country Image
Ingenhoff, Diana and Chariatte, Jérôme, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

The Multiple Facets of the Country Image – An Integrated Public Diplomacy Evaluation Approach
Ingenhoff, Diana and Chariatte, Jérôme, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

Corporate Diplomacy 2.0: Stakeholder Engagement in Digital Times
Marschlich, Sarah and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

News Media Quality in Times of Digital Structural Changes and Service Public Crisis in Switzerland: Who Wins the Challenge? Comparing Content Analyses and Survey Studies from 2015 to 2018
Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark, 7th European Communication Research Conference ECREA: (2018) | Conference

Analyzing the Polyphony of Voices: Value Drivers of Country Image in Western European and BRICS Countries
Ingenhoff, Diana and Richner, Dominique, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Corporate Diplomacy and its Effects on Corporate Legitimacy
Marschlich, Sarah and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2018) | Conference

Reviewing the State of Art in Public Diplomacy. Panel with Nicholas Cull (Annenberg School, University of Southern California), Rhonda Zaharna (American University), Eytan Gilboa (Bar Ilan University), James Pamment (Lund University).
Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

New Insights for Public Diplomacy: The Country and its Objectives Mirrored between Attitudes and Information Searches in a Cross–National Comparison
Ingenhoff, Diana and Segev, Elad and Chariatte, Jérôme, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Using Brand Pages: Why and How Multinational Stakeholders Engage with Corporations on Facebook
Ruehl, Christopher and Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

Messungen von Medienqualität
Bachmann, Philipp and Eisenegger, Mark and Hauser, L. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

A Multi–Method Analysis of News Media Quality: Comparing Scholars’ Assessments with Citizens’ Perceptions
Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark and Hauser, L., IAMCR International Association for Media and Communication Research, Mediated Communication Public Opinion and Society Section: (2017) | Conference

Public Diplomacy in New and Old European Democracies: How Institutional Understanding Shapes Practices
Dolea, Alina and Ingenhoff, Diana, ISA’s 58th International Studies Association Annual Convention: (2017) | Conference

Clashing Conventions: Exploring Human Resource Management in the Cleavage Between Local Orders and Global Standards
Buhmann, Alexander and Lepori, Benedetto and INgenhoff, Diana, CHER Consortium of Higher Education Researchers Conference: (2017) | Conference

A Validated 5–Dimensional Country Image Measurement Scale for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Seventeen Countries
Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication Section: (2017) | Conference

“We need engineers instead of journalists”. How Swiss Legacy Media Adapt to Change and what this Means for the Future of Journalism
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, 2017 Joint Workshop of ECREA’s “Communication Law and Policy” and “Media Industries and Cultural Production” Sections: The Future of Media Content: Interventions and Industries in the Internet Era: (2017) | Conference

A Systematization of Corporate Diplomacy and Political CSR: Similarities, Differences and Theoretical Implications
Ingenhoff, Diana and Marschlich, Sarah, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2017) | Conference

Organisatorische Bewältigung von Medienwandel: Ökonomische und journalistische Innovationen bei Schweizer Medienunternehmen
Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

Storytelling as an Engagement Strategy: Key Influencers in Online Educational and Cultural Exchange Communities
Lee, Kyung Sun and Ingenhoff, Diana, CPD (Center on Public Diplomacy) Oxford Doctoral Conference on Digital and Public Diplomacy: (2017) | Conference

Wie Medienunternehmen den Strukturwandel bewältigen: Folgen der Medienkrise für das schweizerische Mediensystem
Hofstetter, Brigitte and Puppis, Manuel and Ingenhoff, Diana, Workshop «Die Rolle von Akteuren in der Gestaltung und dem Wandel von Medienstrukturen» of the Netzwerk Medienstrukturen: (2017) | Conference

Overcoming the Measurement Challenge: Nation Branding Messages on Social Media
Sevin, Efe and Ingenhoff, Diana, 67th ICA Annual Conference: (2017) | Conference

Intersections: Political Corporate Social Responsibility, Social Advocacy and Corporate Diplomacy
Ingenhoff, Diana, Barcelona International Critical PR Conference #7: (2017) | Conference

Communities on Social Networking Sites: Testing a Socio–Cognitive Model for Brand Page Usage
Ruehl, Christopher and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

Herausforderungen und Grenzen von Influencer–Kommunikation
Ingenhoff, Diana and Tovirac, A., DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2017) | Conference

A Multi–Cultural Measurement Instrument for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Three Countries
Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, ICA Public Diplomacy Interest Group’s post–conference titled “Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity”, 67th Annual Conference of the International Communication Association (ICA): (2017) | Conference

Von Puristen, Generalisten und Dialektikern – die Media Responsibility und Corporate Social Responsibility–Selbstverständnisse von Schweizer Medienunternehmen
Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

A Part of Europe or Apart from Europe? Die Reputation der Schweiz im Spiegel britischer und deutscher Leitmedien im Zeitraum 1992–2014
Bornhauser, K. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

A Century of Promoting Switzerland Abroad: From Classical Approaches of the 1880s to the Digital Approaches of the 2000s
Dolea, Alina and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

Advancing the Concept of Country Promotion in the Context of Migration: Linking Country Images, National Identity and Critical Discourse Analysis
Dolea, Alina and Ingenhoff, Diana and Beciu, C., 6th European Communication Research Conference ECREA: (2016) | Conference

Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
Buhmann, Alexander and Lepori, Benedetto and Ingenhoff, Diana, International Conference on Science and Technology Indicators (STI): (2016) | Conference

Media Discourses on Swiss Country Image and Identity: The Case of "Stop Mass Immigration Initiative"
Dolea, Alina and Ingenhoff, Diana and Beju, Anabella, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Measuring News Media Quality and Credibility from the Audience’s Perspective
Ingenhoff, Diana and Bachmann, Philipp, Preconference for ICA’s 2016 Annual Conference “Media Performance, & Democracy: Defining and Measuring the Quality of News”: (2016) | Conference

International Communication Management 2.0: Exploring Stakeholder Incentives to Corporate Facebook Page Use
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Charisma or Competence? Spillover–Effects of Political Leader's Image on their Home Country's Image
Ingenhoff, Diana and Klein, Susanne, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

The Role of Global Public Relations and CSR in Public Diplomacy
Fitzpatrick, K. and White, Candace and Ingenhoff, Diana and Wang, J. and Vanc, A., 57th ISA International Studies Association Annual Convention: (2016) | Conference

Swiss Public Diplomacy as Enactment of “The Will of the People”: Legitimizing the Passing of the “Stop Mass Immigration” Initiative in February 2014
Ingenhoff, Diana, 66th ICA Annual Conference: (2016) | Conference

Community Management on Social Networking Sites: Why and How Stakeholders use Corporate Facebook Pages
Ruehl, Christopher and Ingenhoff, Diana, 49th Annual HICSS Hawai'i international conference on system sciences: (2016) | Conference

Developing a Scale to Measure Country Image
Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, 19th annual International Public Relations Research Conference: (2016) | Conference

From Social Responsibility to Social Advocacy: An Analysis of the Effects of Issue Advocacy in Corporate and Non–Profit CSR Messaging
Werder, K. and Ingenhoff, Diana and Bachmann, Philipp, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

Exploring Reputational Spillover Effects: How Corporate Crises Affect their Home Country's Reputation
Ingenhoff, Diana and Buhmann, Alexander and White, Candace and Zhang, Tianduo and Kiousis, Spiro, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

International Social Media Public Relations: Examining Determinants of Corporate Facebook Usage
Ruehl, Christopher and Ingenhoff, Diana, 6th European Communication Research Conference ECREA: (2016) | Conference

Country of Origin Reversed: Spillover Effects of Corporate Crises on Home Country's Image
Ingenhoff, Diana and Buhmann, Alexander and Zhang, Tianduo and White, Candace and Kiousis, Spiro, 6th European Communication Research Conference ECREA: (2016) | Conference

Public Diplomacy: Entstehung und Geschichte der Nationen–PR der Schweiz
Ingenhoff, Diana and Buhmann, Alexander, DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2016) | Conference

The impact of the Political Leader’s Image on their Home Country’s Image
Klein, Susanne and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
6th European Communication Research Conference ECREA: (2016) | Conference

CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
Ingenhoff, D., 6th European Communication Research Conference ECREA. `[PRÜFEN: Autor:innen]`: (2016) | Conference

Comparing Strands of Research in Media and Communication Studies: An Empirical Analysis of the Cognitive and Material Territory in Switzerland
Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2015) | Conference

The Advantages Outweigh the Disadvantages: Corporate Legitimacy through CSR Communication
Bachmann, Philipp and Ingenhoff, Diana, 3rd CSRCOM 2015: (2015) | Conference

CSR in the Raw Material Sector: Legitimacy through CSR Disclosures?
Bachmann, Philipp and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Media Companies’ Legitimacy: Revealing the Unimportance of CSR Communication and the Importance of Corporate Credibility
Bachmann, Philipp and Ingenhoff, Diana, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

Understanding “Reputational Fallout”: How Corporate Crises Influence the Perception of a Corporation’s Home Country
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Grasping the Variability of the “Real Organization”: Towards a Framework for Analyzing Strategic Communication in Light of Highly Variable Organizational Contexts
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference Conference: (2015) | Conference

Die Konstruiertheit von Organisationen im Kommunikationsmanagement: Vorschlag eines „Entity–Agent Framework"
Buhmann, Alexander and Ingenhoff, Diana, Annual Conference of the DGPuK Division PR and Organizational Communication: (2015) | Conference

The Dynamics of University Institutes as a Multi–Level Process. Credibility Cycles and Resource Dependencies
Lepori, Benedetto and Wise, Michael and Ingenhoff, Diana and Buhmann, Alexander, 20th International Conference on Science and Technology Indicators (STI): (2015) | Conference

Why Relationship Management Matters: Impact of OPR and Crisis Response Strategies on Perceived Crisis Responsibility
Ingenhoff, Diana and White, Candace and Klein, Susanne, International PR Conference Barcelona PR Meeting #5: (2015) | Conference

Linking Social Networking Sites to Public Relations: Why and How Stakeholders Interact with Corporate Facebook Pages
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

Image Transfer Effects of Corporate Crisis on their Home Country Image. The Role of Constructed Entitativity
Ingenhoff, Diana and Buhmann, Alexander, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

Corporate Legitimacy through CSR–Disclosure: How Much is Too Much? How Little is Too Little?
Bachmann, Philipp and Ingenhoff, Diana, 8th World PR Forum (WPRS): (2014) | Conference

Interpreting Media Responsibility and Corporate Social Responsibility through Giddens' Structuration and Late Modernity Theory
Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2014) | Conference

Imagining Switzerland. Applying the 4D–Model in a Comparative Analysis of the Swiss Country Image and Identity
Buhmann, Alexander and Ingenhoff, Diana, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

Applying Variance–Based Structural Equation Modeling to Analyze Causal Effects between Target Constructs in Public Relations
Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

Dimensions of Diversity: Analyzing Research Patterns in Media and Communication Science by Combining Cognitive and Material Dimensions
Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

Understanding Why and How Politicians Use Social Networking Sites for PR: An Exploratory Study
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

A Universal Practice for Diverse Cultures? An International Comparative Study on Exploring the Links between Corporate Communications and Perceptions of the Organizational Environment
Hoffmann, Jochen and Ingenhoff, Diana and Röttger, Ulrike, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

Why do Politicians use Social Networking Sites? The Combination of Uses–And–Gratifications and Social Cognitive Theory to Study Media Behavior
Ruehl, Christopher and Ingenhoff, Diana, European Communication Researchand Education Association (ECREA) Conference: (2014) | Conference

Corporate Social Responsibility and Media Social Responsibility: An Innovative Classification of Corporate Responsibility
Bachmann, Philipp and Ingenhoff, Diana, 63rd Annual Conference of the International Communication Association (ICA): (2013) | Conference

The Responsibility Communication of Media Corporations
Bachmann, Philipp and Ingenhoff, Diana, Second International CSR Communication Conference: (2013) | Conference

Public Relations im Social Web: Rezipientenerwartungen an das Kommunikationsmanagement auf Web 2.0–Anwendungen
Ruehl, Christopher and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, & Organisationskommunikation: (2013) | Conference

The Global Economic and Financial Crisis and the Constitution and Effects of Nation Images: The Case of China and the USA
Buhmann, Alexander and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

Public Relations in Social Media: Changing the Perspective towards Stakeholder Needs
Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2013) | Conference

Social Web PR: Stakeholder Expectations in Times of Crises
Ruehl, Christopher and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

International Comparative PR and Communication Management Research. The Advancement of the State of the Art
Ingenhoff, Diana and Ruehl, Christopher, 19th BledCom International Public Relations Research Symposium: (2012) | Conference

Strategic Communication of 'Disembedded Responsibilities': A New Role for Multinational Corporations?
Bachmann, Philipp and Ingenhoff, Diana, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

Pathways to the Future: Learning from Research into National and Transnational Dimensions of the Contemporary Profession
Gregory, Anne and Toledano, M. and McKie, David and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2012) | Conference

CSR Communication: Reciprocal Influences between International Business and Politics
Ingenhoff, Diana and Bachmann, Philipp, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

Organizational Communication of Contingency PR Management’s Challenge to Legitimize Decisions in Different Media Environments
Ingenhoff, Diana and Ruehl, Christopher, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

Framing Water Scarcity in Different Language Regions. An Analysis of Swiss Newspapers
Ingenhoff, Diana and Suter, C. and Buhmann, Alexander, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

On CSR Expectations and Ententions: The Attitude–Behaviour Gap
Ingenhoff, Diana, 1st International CSR Communication Conference: (2011) | Conference

Linking Micro– and Macro–Level: the Attitude–Behavior Gap in Responsibility Communication
Ingenhoff, Diana, 61th Annual Conference of the International Communication Association (ICA): (2011) | Conference

Culture and Internal Communication in Switzerland
Ingenhoff, Diana, 18th BledCom International Public Relations Research Symposium: (2011) | Conference

What Determines Laboratory Activity Profiles? Resource Acquisition and Production Complementarities in Swiss Communication Sciences
Lepori, Benedetto and Ingenhoff, Diana and Probst, Carole and Bähni, A., STI Science, Technology and Innovation Indicators Conference: (2011) | Conference

Internetbasierte CSR–Kommunikation
Kölling, A Martina and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

Maintaining Reputation in Times of Crisis: A Time Series Analysis
Ingenhoff, Diana, 60th Annual Conference of the International Communication Association (ICA): (2010) | Conference

Organisational Legitimation in a Crisis. The Impact of Organizational Crisis Communication on a Multilevel Constitution of Trustworthiness and Reputation
Thiessen, Ansgar and Ingenhoff, Diana, 26th European Group for Organizational Studies (EGOS) Conference: (2010) | Conference

Die Wirkung strategischer, integrativer und situativer Krisenkommunikation auf die Vertrauenswürdigkeit von Organisationen – Konsequenzen der Modellvariablen für die aktuelle Wirtschaftskrise
Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

The Impact of Crisis Communication Strategies on a Functional, Social and Emotional Perception of Organizations
Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2010) | Conference

Profiles and Beyond: Measuring Research Output in Communication Sciences
Probst, Carole and Lepori, Benedetto and Ingenhoff, Diana, 3rd European Network of Indicators Designers Conference on STI Indicators for Policymaking and Strategic Decisions: (2010) | Conference

Veränderte Rahmenbedingungen für die Krisenkommunikation – Potenziale strategischer, integrativer und situativer Krisenkommunikation für die Konstitution organisationaler Reputation
Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Deutschen Gesellschaft für Publizistik– und Kommunikationswissenschaft (DGPuK): (2010) | Conference

Wahrheit, Wahrhaftigkeit, Authentizität und Inszenierung: Theoretische Überlegungen und empirische Untersuchung zur Glaubwürdigkeit von PR
Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2009) | Conference

Reputation Management in the Media Society. Safeguarding Reputation during Crisis Situations through Crisis Communication Management
Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2009) | Conference

Wirtschaftsberichterstattung in den Schweizer TV– und Radio–Nachrichten – Eine vergleichende Analyse
Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

Business News Coverage in Switzerland – Comparing the News Programs in Public and Private TV and Radio
Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., 2nd European Communication Conference of the European Communication Research and Education Association (ECREA): (2008) | Conference

Using the Potential of Online–Communication for Fundraising Activities of Charitable NPOs: A Comparative Study in Switzerland, Germany and France
Ingenhoff, Diana and Kölling, A Martina, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2008) | Conference

The Interrelationship between Uncertainties and Decision Making in Complex Environments. A System Theory Approach
Ingenhoff, Diana and Modena, I., Annual Conference of the International Sociological Association (ISA): (2008) | Conference

The Interrelationships between Corporate Reputation, Trust and Behavioral Intentions: A Multi–Stakeholder Approach
Ingenhoff, Diana and Sommer, Katharina, 58th Annual Conference of the International Communication Association (ICA): (2008) | Conference

Does Stakeholder Pressure Matter in Enhancing Corporate Social Responsibility Strategy and Outcome?
Ingenhoff, Diana and Helmig, Bernd, Academy of Management Annual Conference: (2008) | Conference

Die Wirksamkeit von PR–Informationen über unternehmerische Verantwortung. Eine Kombination von Experiment und Befragung
Ingenhoff, Diana and Schwarz, A., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

Does Ethical Behaviour Matter? How Corporate Social Responsibility Contributes to Organizational Trustworthiness
Ingenhoff, Diana and Sommer, Katharina, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

Relevance and Evaluation of Corporate Social Responsibility Activities: New European Findings Drawn from Media Coverage and Stakeholder Expectations
Ingenhoff, Diana and Röttger, Ulrike, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
Helmig, Bernd and Ingenhoff, Diana, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 36th Annual Conference: (2007) | Conference

Corporate Social Responsibility: Ethische Organisationskommunikation zwischen Stakeholdererwartungen und Medienpräsenz
Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2007) | Conference

Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation
Ingenhoff, Diana and Sommer, Katharina, 9. Tagung der Fachgruppe Methoden der Publizistik– und Kommunikationswissenschaft der DGPuK: (2007) | Conference

Das Geschäft mit der Eitelkeit: Personalisierung durch Organisationskommunikation
Huck-Sandhu, Simone and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2007) | Conference

Alles anders – nichts neu? Rezipientenkonzepte von Organisationskommunikation in Zeiten eines Medien– und Öffentlichkeitswandels
Ingenhoff, Diana and Röttger, Ulrike, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2007) | Conference

Ethische Organisationskommunikation und das Management von Reputation in der Wissensgesellschaft: Ein integrierter Ansatz zur Evaluation der organisationalen Gesamtreputation
Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2007) | Conference

Unternehmenskommunikation und Online–Aktivismus im Cyberspace
Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2006) | Conference

Improving the Map for Corporate Citizenship and Issues Management: Public Sphere Theory to the Rescue
Ingenhoff, Diana and Ihlen, O., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

Ethical PR – A Factor for Success or Risk?
Eisenegger, Mark and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

Assessing Corporate Citizenship Communication among 30 German Stock Index Companies
Ingenhoff, Diana and Schmidig, M., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

Gaining Trust and Reputation through Corporate Social Responsibility? Empirical Findings on Communicating CSR Activities
Ingenhoff, Diana and Arvidsson, E., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

Organisationskommunikation – Perspektiven für eine Verankerung und theoretische Verortung in der Kommunikations– und Medienwissenschaft
Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2005) | Conference

Developing a Corporate Citizenship Index: Comparisons between Germany, Singapore, and Spain
Ingenhoff, Diana and Krishnamurthy, S. and Capriotti, P., 55nd Annual Conference of the International Communication Association (ICA): (2005) | Conference

Applying Issues Management to Enhance Corporate Reputation
Ingenhoff, Diana, 54nd Annual Conference of the International Communication Association (ICA): (2004) | Conference

Der Wirkungszusammenhang zwischen Unternehmenswerten und Erfolg
Einwiller, Sabine and Rossberg, N. and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

Corporate Issues Management as a Method of Enhancing Trust and Reputation in the Public Sphere
Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2004) | Conference

Entwicklung und Validierung eines Instruments zur Messung von Unternehmenswerten
Rossberg, N. and Einwiller, Sabine and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

Issues Management and Corporate Branding: Combining two Concepts to Enhance Corporate Reputation
Einwiller, Sabine and Prykop, C. and Ingenhoff, Diana, 8th International Conference on Marketing and Corporate Communications: (2003) | Conference

A Model of Trust and Reputation in Electronic Commerce
Einwiller, Sabine and Ingenhoff, Diana and Schmid, B., 32nd European Marketing Association Conference (EMAC): (2003) | Conference

Issues Manager – Ein Neues Berufsbild? Eine empirische Untersuchung zu einem neu entstehenden Berufsfeld und Implikationen für die Aus– und Weiterbildung
Ingenhoff, Diana and Prykop, C., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2003) | Conference

Applying Issues Management to Meet the Challenges of Corporate Brand Management – An Empirical Investigation in Europe
Prykop, C. and Einwiller, Sabine and Ingenhoff, Diana, Annual Conference of the Academy of Marketing Science (AMS): (2003) | Conference

Towards a Comprehensive View of Communication and Knowledge Management. A Semiotic Approach
Ingenhoff, Diana, 52nd Annual Conference of the International Communication Association (ICA): (2002) | Conference

The Role of Knowledge Management for Intergrated Corporate Communications
Ingenhoff, Diana and Einwiller, Sabine, 7th International Conference on Corporate and Marketing Communications: (2002) | Conference

Meeting the Challenges of Integrated Corporate Communications. The Role of Internal Knowledge
Ingenhoff, Diana and Einwiller, Sabine, 6th International Conference on Corporate Reputation: (2002) | Conference

ComTrans. A Multimedia Tool for Scientific Transcription and Analysis of Communication
Ingenhoff, Diana and Schmitz, H Walter, 1st International Conference of Gesture Studies: (2000) | Conference

On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
Helmig, Bernd and Ingenhoff, Diana, European Marketing Academy Annual Conference (EMAC): | Conference

Organizational Communication and Communication Management in the Media Society: Theoretical Approaches and Empirical Evidence
Ingenhoff, Diana (2010) | Thesis

Analyzing Value Drivers and Effects of 4D Country Images on Stakeholders’ Behavior across Three Different Cultures
Diana Ingenhoff and Tianduo Zhang and Alexander Buhmann and Candace White and Spiro Kiousis , Routledge (2018) | Other

Charting the Landscape in Research on Country Image, Reputation, Brand, and Identity
Alexander Buhmann and Diana Ingenhoff and Candace White and Spiro Kiousis , Routledge (2018) | Other

Epilogue
Candace White and Spiro Kiousis and Alexander Buhmann and Diana Ingenhoff , Routledge (2018) | Other

Reputation
Diana Ingenhoff , Wiley (2018) | Other

Monitoring
Diana Ingenhoff , Wiley (2018) | Other

Zur Wahrnehmung von Einheit und Handlungsvermögen kollektiver Entitäten im Kommunikationsmanagement: Vorschlag eines ‚Entity-Agent Framework‘
Alexander Buhmann and Diana Ingenhoff , Springer Fachmedien Wiesbaden (2017) | Other

The entity-agent framework as a starting point for international public relations and public diplomacy research
Diana Ingenhoff and Alexander Buhmann , Routledge (2016) | Other

Kommunikationsmanagement und Social Media: Motive und Nutzungsformen von Unternehmensprofilseiten auf Facebook, Twitter und YouTube
Christopher Rühl and Diana Ingenhoff , Springer Fachmedien Wiesbaden (2014) | Other

Organisationskommunikation und Public Relations in der Kommunikationswissenschaft: Forschungsstand und Perspektiven zur paradigmatischen Integration
Diana Ingenhoff and Philipp Bachmann , Springer Fachmedien Wiesbaden (2013) | Other

Internationale Public Relations: Eine Synopse deutschsprachiger und anglo-amerikanischer Forschungszugänge in Theorie und Empirie
Diana Von Ingenhoff and Christopher Rühl , Springer Fachmedien Wiesbaden (2013) | Other

Issues Management: Ein Diskurs zwischen Theorie und Praxis
Diana Ingenhoff and Ulrike RÃ¶ttger , Springer Fachmedien Wiesbaden (2013) | Other

The future of US-Chinese media communication and public diplomacy
Servaes, J. and McKie, D. and Gregory, A. and Ingenhoff, D. (2012) | Other

Internetbasierte CSR-Kommunikation
Diana Ingenhoff and A. Martina KÃ¶lling , VS Verlag für Sozialwissenschaften (2011) | Other

Personalisierung in der internen Kommunikation: Ergebnisse einer ländervergleichenden Analyse von Mitarbeiterzeitschriften
Simone Huck-Sandhu and Diana Ingenhoff , VS Verlag für Sozialwissenschaften (2010) | Other

Potenzial und Nutzung von Websites für den Beziehungsaufbau durch NPO
Ingenhoff, D. and Kölling, M. (2009) | Other

Transnationale Konzerne: Ein neuer Organisationstyp?
Ingenhoff, D. and Sommer, K. (2007) | Other

Kultur - die unterschätzte Dimension im Issues Management
Ingenhoff, D. and Rossberg, N. (2004) | Other

Sport-Tech Diplomacy at the Tokyo 2020 Olympic Games
Dubinsky, Y. and Ingenhoff, D. , CPD Perspectives on Public Diplomacy (pp. 4-60). USC Center on Public Diplomacy (2022) | Other

Teaching and courses

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