Ombuds Office of the University of Freiburg 

You are a student or employee at the University of Fribourg:

  • Are you experiencing difficulties in your studies or at work?

  • Are you confronted with a difficult or even conflictual situation with colleagues or superiors?

  • Are you a victim of bullying or harassment?

  • Do you need advice?

Role and aim of the Ombuds Office

The Ombuds Office is available to the entire university community:

  • Its aim is to prevent and manage conflicts.

  • It provides neutral and confidential advice.

  • It endeavours to reach an amicable settlement and has no decision-making authority.

Procedure (process)

  1. Contact the service by email:

  2. An ombudsperson will then contact you to talk to you or arrange a meeting.


The members of the service are independent, in particular from the university bodies.

Confidentiality is guaranteed. The ombudsperson is bound by official secrecy, both with regard to the facts and the identity of the persons concerned. No contact will be made with third parties without the consent of the applicant.

Members of the Ombuds Office

Prof. Walter A. Stoffel


Emeritus Professor at the University's Faculty of Law (Chair of Business Law and Private International Law). He was Dean of the Faculty of Law from 1997 to 2000. He has also held numerous offices both within and outside the university.


BQC 11 Office 5.129


Ariane Linder


A qualified social worker, she has been head of the University Social Affairs Department since 2014 and has extensive experience in the field of psycho-social coaching.



Prof. Astrid Kaptijn 


Professor of Canon Law at the Faculty of Theology since 2010. Before her appointment at the University of Fribourg, she taught at the Institut Catholique de Paris for 13 years.



For more details

The ombudsman's office was set up by the Senate on 1 February 2020 after a two-year pilot phase.

Règlement du 9 décembre 2019 concernant le Service de médiation (Ombudsstelle) de l’Université de Fribourg

Message of the Swiss Rectors against sexual harassment in the Swiss academic environment