Complaints and Appeals

Complaints and Appeals are formal procedures described in detail in the Statutes of the University of Fribourg of the 4th of Novembre 2016 (Art. 120 et 121).

• Complaints

  Complaints can be made about assessments of evaluations, as well as decisions regarding the recognition of accomplished studies. The procedure is described in a specific Regulation of the Faculty.

  
  A prior Fee of CHF 50.- is collected for each teaching unit that is contested upon the deposition of the complaint. No compensation is awarded. The complainant must pay the fee before the complaint is considered.
  
  In order to pay the CHF 50 fee, please send an email to  scimed@unifr.ch with the word "Réclamation" in the subject line (one email per teaching unit or decision that you contest). Please indicate the teaching unit you wish to contest, your student number, as well as the date of the communication of the contested decision. You will receive an invoice in your MyUnifr account for each teaching unit. 

  Regulation about the complaint procedure of the Faculty (FR/DE)

  Directive about the Fees of the Faculty

• Appeals

  Appeals can be made with the internal appeals committee of the University regarding:

  • Decisions about complaints
  • Decisions of teachers that do not relate to exam assessments or other capacity assessments
  • Decisions about the admission to specific study programs
  • Other decisions that can be appealed based on the University, Faculty, Department or Institute regulations

  The appeal must arrive at the rectorate within 30 days of the decision.

   

  Regulation of the internal appeals committee

  Université de Fribourg
  Commission des recours interne
  Rectorat
  Av. de l'Europe 20
  CH–1700 Fribourg