Biography

Diana Ingenhoff is a full professor of organizational communication and public diplomacy. She obtained her Ph.D. and habilitation from the Management School of the University of St. Gallen. She is a Research Fellow of the Center on Public Diplomacy (CPD) at Annenberg School, University of Southern California. She is the founder and past chair of the first International Communication Association’s Public Diplomacy Interest Group. Also, she is an honorary member of the Swiss Association of Communication and Media Research (SACM), for which she was president from 2014-2019 and a member of the Executive Board since 2009.

Furthermore, she was Vice Dean of the Faculty of Management, Economics, and Social Sciences (2016-2019) and Executive Director at EUPRERA (European Public Relations Education and Research Association, 2016-2022). Her research and consulting serve several Ministries of Foreign Affairs and companies as a basis for their decision-making. In her research, she focuses on issues related to the consequences of digitization and algorithms in organizations and countries, reputation measurement, responsibility communication, and media quality, applying quantitative research methods and multi-method designs.

Her research has been awarded several times, with articles published in leading journals, including the Journal of Business Ethics, Business & Society, International Journal of Press/Politics, International Journal of Communication, International Communication Gazette, Public Relations Review, Scientometrics, International Journal of Strategic Communication, Journal of Public Relations Research, and European Journal of Communication Research. She serves on the editorial boards of Public Relations Review, Public Relations Inquiry, and International Journal of Strategic Communication.

During her sabbaticals, Diana Ingenhoff was invited as Visiting Professor to various universities, among others, Waikato University in Hamilton (New Zealand), Queensland University of Technology in Brisbane (Australia), University of Florida, University of Tennessee, University of South Florida (USA), University of Tel Aviv (Israel) and University of Bournemouth (UK).

Living in Switzerland since 2000, she is a Swiss and German citizen.

Research and publications

• Books and Monographs
  6 publications

  The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives
  Ingenhoff, Diana and Buhmann, Alexander and Kiousis, Spiro (New York et al.: Routledge, 2019), ISBN: 9781138281356 | Book

  Public Diplomacy: Messung, Entstehung und Gestaltung von Landesimages
  Ingenhoff, Diana and Buhmann, Alexander (Köln: Herbert von Halem Verlag, 2019), ISBN: 3744512002 | Book

  Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
  Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT, 2013), ISBN: 978-3-643-80148-7 | Book

  Internationale PR-Forschung
  Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013), ISBN: 3867644500 | Book

  Corporate Issues Management in multinationalen Unternehmen: eine empirische Studie zu organisationalen Strukturen und Prozessen
  Ingenhoff, Diana (Wiesbaden: Springer, 2004), ISBN: 978-3-531-14216-6 | Book

  Handbuch der Public Relations Wissenschaftliche Grundlagen und berufliches Handeln
  () | Book

• Book Chapter
  28 publications

  Digital corporate communication and public diplomacy
  Diana Ingenhoff, Jérôme Chariatte (2023) | Book chapter

  Digital Corporate Communication & Public Diplomacy: Public Diplomacy of nation-states and connected voices.
  Chariatte, J. and Ingenhoff, D., ed. by Luoma-aho, V. and Badham, M. (Edward Elgar Publishing, 2023), ISBN: 978 1 80220 195 6 | Book chapter

  Partial least squares path modeling: Basic concepts, methodological issues, and applications
  Ingenhoff, D and Richner, D and Sarstedt, M, ed. by Latan, H and Hair, J. F. and Noonan, R (Springer, Cham / Switzerland, 2023) | Book chapter

  Public Relations von Staaten (Nation Branding) und Public Diplomacy , in Handbuch der Public Relations
  Diana Ingenhoff (Springer Fachmedien Wiesbaden, 2022) | Book chapter

  Ziele und Notwendigkeit von Public Affairs aus Sicht von Unternehmen , in Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen
  (Springer Gabler, Wiesbaden, 2021) | Book chapter

  Network of cleavages? British paradiplomacy in the (digital) international discourse around Brexit , in Semantic Network Analysis in Social Sciences
  (Routledge, London, 2021), ISBN: 9781003120100 | Book chapter

  A Framework of City Diplomacy on Positive Outcomes and Negative Emotional Engagement: How to Enhance the International Role of Cities and City/Mayor Branding on Twitter? , in City Diplomacy
  (Palgrave Macmillan, Cham, 2020) | Book chapter

  Corporate Listening und Issues Management in der Unternehmenskommunikation , in Handbuch Unternehmenskommunikation – Strategie – Management – Wertschöpfung
  (Palgrave Macmillan, Cham, 2019) | Book chapter

  Medienorganisationen im Wandel , in Medien und Meinungsmacht
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, ed. by Puppis, Manuel and Schenk, M. and Hofstetter, Brigitte (Zürich: vdf, 2017) | Book chapter

  Krisenkommunikation in der öffentlichen Verwaltung , in Praxishandbuch Public Management
  Ingenhoff, Diana, ed. by Bermann, A. and Giauque, D. and Kettiger, D. and Lienhard, A. and Nagel, E. and Ritz, A. and Steiner, R. (Zürich, Kissing, Paris, Amsterdam, Wien: WEKA, 2016) | Book chapter

  Online-Kampagnen , in Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. Konstanz
  Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pfeil, Thomas (Konstanz: UVK Verlagsgesellschaft, 2015) | Book chapter

  Forschungsdesiderate zur internationalen Public Relations , in Internationale PR–Forschung
  Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

  Länderimages und die Rolle der Kultur , in Internationale PR-Forschung.
  Ingenhoff, Diana and Lais, Caroline and Zosso, Julia, ed. by Ingenhoff, Diana (Konstanz: UVK, 2013) | Book chapter

  Der Einfluss von Kultur in der Online-Kommunikation von NGOs: Eine international vergleichende Studie , in Internationale PR-Forschung
  Bähni, A. and Barth, E. and Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

  Einleitung: Forscher und Lehrer. Motivator. Türöffner. Erste Schritte ins Louistainment , in Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
  Ganz-Blättler, Ursula and Ingenhoff, Diana, ed. by Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT Verlag, 2013) | Book chapter

  Online–Kampagnen , in Handbuch Online–PR. Strategische Kommunikation im Internet und Social Web
  Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pleil, T. (Konstanz: UVK Verlagsgesellschaft, 2012) | Book chapter

  Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation , in Methoden und Forschungslogik der Kommunikationswissenschaft
  Ingenhoff, Diana and Sommer, Katharina and Woelke, J. and Maurer, M. and Jandura, O., ed. by Woelke, J and Maurer, M and Jandura, O (Köln: Herbert von Halem, 2010), ISBN: 978-3-938258-58-3 | Book chapter

  Integriertes Reputationsmanagementsystem der Telekom Austria , in Wertschöpfung durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis
  Ingenhoff, Diana and Bredl, M, ed. by Pfannenberg, J and Zerfaß, Ansgar (Wiesbaden: Frankfurter Allgemeine Verlag, 2010) | Book chapter

  Webplattformen zur Community-Bildung , in Humane Nutzung der Informationstechnologie
  Ingenhoff, Diana and Meier, A, ed. by Heilmann, H. (Heidelberg: Akademische Verlagsgesellschaft, 2010) | Book chapter

  Towards a new typology – classifying crises according to their reputational threat , in Current trends in international public relations
  Thiessen, Ansgar and Ingenhoff, Diana, ed. by Rogojinaru, Adela and Wostenholme, Sue (Bukarest: Tritonic, 2009) | Book chapter

  Sozial erwünscht oder entscheidungsrelevant: Welche Rolle spielt die Kommunikation von sozialer Verantwortung beim Aktienkauf? Eine Experimentalstudie , in Die Moral der Unternehmenskommunikation–Lohnt es sich, gut zu sein?
  Ingenhoff, Diana and Schwarz, A, ed. by Schmidt, S.J. and Tropp, J. (Köln: Herbert von Halem, 2009) | Book chapter

  Kommunikationsmanagement im Cyberspace: Der Einsatz von Corporate Blogs und Blog-Monitoring in der Unternehmenskommunikation , in Organisationskommunikation online. Grundlagen, Praxis, Empirie
  Ingenhoff, Diana, ed. by Wehmeier, S. and Thimm, Caja (Frankfurt am Main: Peter Lang, 2008) | Book chapter

  Rollen, Workflows und IT – Wie Bertelsmann und SwissRe Issues Management strukturieren und organisieren , in Krisenmanagement in der Praxis. Berlin
  Röttger, Ulrike and Ingenhoff, Diana, ed. by Roselieb, F and Dreher, M (Berlin: Erich Schmidt, 2008) | Book chapter

  Corporate branding and issues management–integrating two concepts to enhance corporate reputation , in Kommunikationsmanagement im Wandel: Beiträge aus
  Einwiller, Sabine and Ingenhoff, Diana, ed. by Meckel, M. and Schmid, B. F. (Wiesbaden: Gabler, 2008), ISBN: 978-3-8349-0913-8 | Book chapter

  Issues Management. Ein zentrales Verfahren der Unternehmenskommunikation , in Unternehmenskommunikation
  Ingenhoff, Diana and Röttger, Ulrike, ed. by Schmid, B. and Lyczek, B. (Wiesbaden: Gabler, 2006) | Book chapter

  Corporate Issues Management. Chancen entdecken und umsetzen , in Kommunikationsmanagement. Strategien, Wissen, Lösungen
  Ingenhoff, Diana, ed. by Bentele, Günter Piwinger, Manfred Schönborn, Gregor (Köln: Wolters Kluwer, Loseblattsammlung, 2005) | Book chapter

  Über den Gegenstand gesprächsanalytischer Transkriptionen , in Botschaften verstehen. Kommunikationstheorie und Zeichenpraxis
  Ingenhoff, Diana and Schmitz, H Walter, ed. by Hess-Lüttich, E.W.B and Schmitz, H.W. (Frankfurt am Main et al.: Peter Lang, 2000) | Book chapter

  Der Kampf ums Rederecht - Formen und Strategien der Gesprächsbeitragskoordination , in Vom Sprecher zum Hörer. Kommunikationswissenschaftliche Beiträge zur Gesprächsanalyse
  Ingenhoff, Diana, ed. by Schmitz, H.W. (Münster: Nodus, 1998) | Book chapter
• Conferences
  154 publications

  Potential values of CCO approach (communicative constitution of organizations) in public diplomacy conceptualization
  Huang, Z. A. and Dolea, E. A. and Cooren, F. and Ingenhoff, D., 73th Annual Conference of the International Communication Association ICA: (5.2023) | Conference

  Global Corporate Social Responsibility, Corporate Diplomacy and Public Diplomacy: Halo Effects on National Image and Reputation
  Fitzpatrick, K. R. and Ingenhoff, D and Melissen, J. and Vanc, A. and Wiseman, G. R. and Zaharna, R. S., ISA International Studies Association 2023 Annual Convention: (3.2023) | Conference

  The Role of an Artificial Intelligent (AI) Text Agent in Legitimation through Deliberation
  Illia, L and Giorgi, N and Ingenhoff, D, 39th EGOS Colloquium 2023, Cagliari: (2023) | Conference

  Reimagining Sustainable Cities: An Analysis of City Branding, Social Media, and Strategic Communication in Uncertain Times
  Asdourian, B and Chariatte, J and Ingenhoff, D, 7th Annual Conference of the International Place Branding Association, Helsingborg: (2023) | Conference

  The Spillover Effect: Exploring the Impact of Iconic Brands’ Crises on Country Reputation
  Zhao, H and Ingenhoff, D, ECREA Crisis Comm Conference, Götheborg: (2023) | Conference

  Organizational Communication Perspective of PD: The Value of Communication Constructivism
  Cooren, F and Taylor, M and Fitzpatrick, K and Ingenhoff, D and Bencherki, N and Dolea, A and Huang, Z. A., ICA PD Pre-Conference in Toronto: (2023) | Conference

  Rethinking the impact of culture on a country’s social image in international communication
  Chariatte, J and Ingenhoff D, European Communication Research Conference ECREA: (10.2022) | Conference

  Crisis Communication During the Pandemic: Monitoring Official Governmental Hashtags to Identify Opposing Attitudes and Misinformation.
  Vonlanthen, S. and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

  Countering Climate Change Risks Through Digital Diplomacy - Digital Communication Strategies Of City Networks
  Chariatte, J and Asdourian, B and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

  Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues. [Top faculty paper award]
  Asdourian, B. and Chariatte, J. and Ingenhoff, D., 72nd International Communication Association ICA: (5.2022) | Conference

  Monitoring and visualizing governmental hashtags during the pandemic: opposing attitudes and misinformation within #CoronaInfoCH.
  Vonlanthen, S. and Ingenhoff, D., Annual Conference of SACM (Swiss Association of Communication and Media Research): (4.2022) | Conference

  Medienqualität im Wandel: Berichterstattungsqualität und Qualitätswahrnehmung in der Schweiz
  Bachmann, Philipp and Eisenegger, Mark and Ingenhoff, Diana and Vogler, D., DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  Public Diplomacy during and after COVID
  Dolea, Alina and Sevin, Efe and Ingenhoff, Diana and Kaneva, N., A joint ICA PD – ISA-ICOMM Roundtable. 71st International Communication Association ICA: (2021) | Conference

  Network Analysis of Text Applications in Communication Research
  Segev, Elad and Ingenhoff, Diana, Panel at DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  International Public Relations and Organizational Legitimacy: The Role of Relationships with the Local Government
  Marschlich, Sarah and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  The 'Normative Turn': How Ethical Global Issues Change Our Evaluation of Country Images
  Chariatte, Jérôme and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  Capturing the Imagined Reality: Studying Country Images through the Case of Korea
  Sevin, Efe and Ayhan, Kadir and Ingenhoff, Diana, International Studies Association ISA 2021 Annual Convention: (2021) | Conference

  Multiple Identities and Scholarship in a Global IR: One Profession Many Voices
  Sevin, Efe and Dolea, Alina (Chair) and Ingenhoff, Diana and Ayhan, Kadir and Luoma-aho, V. and Kaneva, N. and Hayden, C. and Cevic, S.B. and Aguirre, D. and Pike, S. (Discussants), International Studies Association Annual Convention: (2020) | Conference

  Corporate Diplomacy and Media: How Local News Contribute to Organizational Legitimacy in the Host Country
  Marschlich, Sarah and Ingenhoff, Diana, 103rd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2020) | Conference

  Analyzing Country Images through Network Formation: Case of South Korea
  Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, International Studies Association Annual Convention: (2020) | Conference

  Public Diplomacy in the Age of Influencers: Social Networks in the Case of South Korea
  Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, National Communication Association NCA 106th Annual Convention: (2020) | Conference

  Stakeholder Engagement in a Multi-Cultural Context: The Contribution of (personal) Relationship Cultivation to Social Capital
  Marschlich, Sarah and Ingenhoff, Diana, 70th Annual Conference of the International Communication Association (ICA): (2020) | Conference

  The Functional Image of Social Media and its Impact on Brand Communication
  Albisser, M. and Ingenhoff, Diana, Annual Conference of the European Media Management Association: (2019) | Conference

  Negative Engagement & City Diplomacy. Panel Crossing the Boundaries into the Dark Side: Negative Engagement in Online Communication from Societies to Individuals
  Asdourian, Bruno and Ingenhoff, Diana, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  Tweeting #Country: A Comparative Analysis of Country Images as a New Instrument for Developing International Communication Strategy
  Chariatte, Jérôme and Segev, Elad and Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication: (2019) | Conference

  Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
  Calamai, Giada and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
  Ingenhoff, Diana and Calamai, Giada and Sevin, Efe, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  The Strive for Legitimacy? Corporate Diplomacy Practices of European Multinational Enterprises in the United Arab Emirates
  Marschlich, Sarah and Ingenhoff, Diana, 102nd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2019) | Conference

  Spillover-Effekte bei Landesimages: Wie europäische Spitzenpolitiker die Images ihrer Länder beeinflussen.
  Ingenhoff, Diana and Oppermann, N., 26. Jahrestagung der DGPuK-Fachgruppe Public Relations und Organisationskommunikation: (2019) | Conference

  Understanding the Impact of Motivations and Antecedents on Consumer Engagement with Brand Pages on Facebook
  Ingenhoff, Diana and Cuoco, E., 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  CSR and Corporate Diplomacy: How Multinational Corporations Engage in Societal Issues in the UAE
  Marschlich, Sarah and Ingenhoff, Diana, 5th International CSR Communication Conference: (2019) | Conference

  Solving the Public Diplomacy puzzle – A Multimethod-Design Study on what Constitutes a Country Image
  Ingenhoff, Diana and Chariatte, Jérôme, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  The Multiple Facets of the Country Image – An Integrated Public Diplomacy Evaluation Approach
  Ingenhoff, Diana and Chariatte, Jérôme, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  Corporate Diplomacy 2.0: Stakeholder Engagement in Digital Times
  Marschlich, Sarah and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  News Media Quality in Times of Digital Structural Changes and Service Public Crisis in Switzerland: Who Wins the Challenge? Comparing Content Analyses and Survey Studies from 2015 to 2018
  Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark, 7th European Communication Research Conference ECREA: (2018) | Conference

  Analyzing the Polyphony of Voices: Value Drivers of Country Image in Western European and BRICS Countries
  Ingenhoff, Diana and Richner, Dominique, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Corporate Diplomacy and its Effects on Corporate Legitimacy
  Marschlich, Sarah and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2018) | Conference

  Reviewing the State of Art in Public Diplomacy. Panel with Nicholas Cull (Annenberg School, University of Southern California), Rhonda Zaharna (American University), Eytan Gilboa (Bar Ilan University), James Pamment (Lund University).
  Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  New Insights for Public Diplomacy: The Country and its Objectives Mirrored between Attitudes and Information Searches in a Cross–National Comparison
  Ingenhoff, Diana and Segev, Elad and Chariatte, Jérôme, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Using Brand Pages: Why and How Multinational Stakeholders Engage with Corporations on Facebook
  Ruehl, Christopher and Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Messungen von Medienqualität
  Bachmann, Philipp and Eisenegger, Mark and Hauser, L. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  A Multi–Method Analysis of News Media Quality: Comparing Scholars’ Assessments with Citizens’ Perceptions
  Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark and Hauser, L., IAMCR International Association for Media and Communication Research, Mediated Communication Public Opinion and Society Section: (2017) | Conference

  Public Diplomacy in New and Old European Democracies: How Institutional Understanding Shapes Practices
  Dolea, Alina and Ingenhoff, Diana, ISA’s 58th International Studies Association Annual Convention: (2017) | Conference

  Clashing Conventions: Exploring Human Resource Management in the Cleavage Between Local Orders and Global Standards
  Buhmann, Alexander and Lepori, Benedetto and INgenhoff, Diana, CHER Consortium of Higher Education Researchers Conference: (2017) | Conference

  A Validated 5–Dimensional Country Image Measurement Scale for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Seventeen Countries
  Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication Section: (2017) | Conference

  “We need engineers instead of journalists”. How Swiss Legacy Media Adapt to Change and what this Means for the Future of Journalism
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, 2017 Joint Workshop of ECREA’s “Communication Law and Policy” and “Media Industries and Cultural Production” Sections: The Future of Media Content: Interventions and Industries in the Internet Era: (2017) | Conference

  A Systematization of Corporate Diplomacy and Political CSR: Similarities, Differences and Theoretical Implications
  Ingenhoff, Diana and Marschlich, Sarah, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2017) | Conference

  Organisatorische Bewältigung von Medienwandel: Ökonomische und journalistische Innovationen bei Schweizer Medienunternehmen
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  Storytelling as an Engagement Strategy: Key Influencers in Online Educational and Cultural Exchange Communities
  Lee, Kyung Sun and Ingenhoff, Diana, CPD (Center on Public Diplomacy) Oxford Doctoral Conference on Digital and Public Diplomacy: (2017) | Conference

  Wie Medienunternehmen den Strukturwandel bewältigen: Folgen der Medienkrise für das schweizerische Mediensystem
  Hofstetter, Brigitte and Puppis, Manuel and Ingenhoff, Diana, Workshop «Die Rolle von Akteuren in der Gestaltung und dem Wandel von Medienstrukturen» of the Netzwerk Medienstrukturen: (2017) | Conference

  Overcoming the Measurement Challenge: Nation Branding Messages on Social Media
  Sevin, Efe and Ingenhoff, Diana, 67th ICA Annual Conference: (2017) | Conference

  Intersections: Political Corporate Social Responsibility, Social Advocacy and Corporate Diplomacy
  Ingenhoff, Diana, Barcelona International Critical PR Conference #7: (2017) | Conference

  Communities on Social Networking Sites: Testing a Socio–Cognitive Model for Brand Page Usage
  Ruehl, Christopher and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  Herausforderungen und Grenzen von Influencer–Kommunikation
  Ingenhoff, Diana and Tovirac, A., DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2017) | Conference

  A Multi–Cultural Measurement Instrument for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Three Countries
  Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, ICA Public Diplomacy Interest Group’s post–conference titled “Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity”, 67th Annual Conference of the International Communication Association (ICA): (2017) | Conference

  Von Puristen, Generalisten und Dialektikern – die Media Responsibility und Corporate Social Responsibility–Selbstverständnisse von Schweizer Medienunternehmen
  Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  A Part of Europe or Apart from Europe? Die Reputation der Schweiz im Spiegel britischer und deutscher Leitmedien im Zeitraum 1992–2014
  Bornhauser, K. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  A Century of Promoting Switzerland Abroad: From Classical Approaches of the 1880s to the Digital Approaches of the 2000s
  Dolea, Alina and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  Advancing the Concept of Country Promotion in the Context of Migration: Linking Country Images, National Identity and Critical Discourse Analysis
  Dolea, Alina and Ingenhoff, Diana and Beciu, C., 6th European Communication Research Conference ECREA: (2016) | Conference

  Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
  Buhmann, Alexander and Lepori, Benedetto and Ingenhoff, Diana, International Conference on Science and Technology Indicators (STI): (2016) | Conference

  Media Discourses on Swiss Country Image and Identity: The Case of "Stop Mass Immigration Initiative"
  Dolea, Alina and Ingenhoff, Diana and Beju, Anabella, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Measuring News Media Quality and Credibility from the Audience’s Perspective
  Ingenhoff, Diana and Bachmann, Philipp, Preconference for ICA’s 2016 Annual Conference “Media Performance, & Democracy: Defining and Measuring the Quality of News”: (2016) | Conference

  International Communication Management 2.0: Exploring Stakeholder Incentives to Corporate Facebook Page Use
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Charisma or Competence? Spillover–Effects of Political Leader's Image on their Home Country's Image
  Ingenhoff, Diana and Klein, Susanne, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  The Role of Global Public Relations and CSR in Public Diplomacy
  Fitzpatrick, K. and White, Candace and Ingenhoff, Diana and Wang, J. and Vanc, A., 57th ISA International Studies Association Annual Convention: (2016) | Conference

  Swiss Public Diplomacy as Enactment of “The Will of the People”: Legitimizing the Passing of the “Stop Mass Immigration” Initiative in February 2014
  Ingenhoff, Diana, 66th ICA Annual Conference: (2016) | Conference

  Community Management on Social Networking Sites: Why and How Stakeholders use Corporate Facebook Pages
  Ruehl, Christopher and Ingenhoff, Diana, 49th Annual HICSS Hawai'i international conference on system sciences: (2016) | Conference

  Developing a Scale to Measure Country Image
  Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, 19th annual International Public Relations Research Conference: (2016) | Conference

  From Social Responsibility to Social Advocacy: An Analysis of the Effects of Issue Advocacy in Corporate and Non–Profit CSR Messaging
  Werder, K. and Ingenhoff, Diana and Bachmann, Philipp, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Exploring Reputational Spillover Effects: How Corporate Crises Affect their Home Country's Reputation
  Ingenhoff, Diana and Buhmann, Alexander and White, Candace and Zhang, Tianduo and Kiousis, Spiro, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  International Social Media Public Relations: Examining Determinants of Corporate Facebook Usage
  Ruehl, Christopher and Ingenhoff, Diana, 6th European Communication Research Conference ECREA: (2016) | Conference

  Country of Origin Reversed: Spillover Effects of Corporate Crises on Home Country's Image
  Ingenhoff, Diana and Buhmann, Alexander and Zhang, Tianduo and White, Candace and Kiousis, Spiro, 6th European Communication Research Conference ECREA: (2016) | Conference

  Public Diplomacy: Entstehung und Geschichte der Nationen–PR der Schweiz
  Ingenhoff, Diana and Buhmann, Alexander, DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2016) | Conference

  The impact of the Political Leader’s Image on their Home Country’s Image
  Klein, Susanne and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
  6th European Communication Research Conference ECREA: (2016) | Conference

  Comparing Strands of Research in Media and Communication Studies: An Empirical Analysis of the Cognitive and Material Territory in Switzerland
  Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2015) | Conference

  The Advantages Outweigh the Disadvantages: Corporate Legitimacy through CSR Communication
  Bachmann, Philipp and Ingenhoff, Diana, 3rd CSRCOM 2015: (2015) | Conference

  CSR in the Raw Material Sector: Legitimacy through CSR Disclosures?
  Bachmann, Philipp and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Media Companies’ Legitimacy: Revealing the Unimportance of CSR Communication and the Importance of Corporate Credibility
  Bachmann, Philipp and Ingenhoff, Diana, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

  Understanding “Reputational Fallout”: How Corporate Crises Influence the Perception of a Corporation’s Home Country
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Grasping the Variability of the “Real Organization”: Towards a Framework for Analyzing Strategic Communication in Light of Highly Variable Organizational Contexts
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference Conference: (2015) | Conference

  Die Konstruiertheit von Organisationen im Kommunikationsmanagement: Vorschlag eines „Entity–Agent Framework"
  Buhmann, Alexander and Ingenhoff, Diana, Annual Conference of the DGPuK Division PR and Organizational Communication: (2015) | Conference

  The Dynamics of University Institutes as a Multi–Level Process. Credibility Cycles and Resource Dependencies
  Lepori, Benedetto and Wise, Michael and Ingenhoff, Diana and Buhmann, Alexander, 20th International Conference on Science and Technology Indicators (STI): (2015) | Conference

  Why Relationship Management Matters: Impact of OPR and Crisis Response Strategies on Perceived Crisis Responsibility
  Ingenhoff, Diana and White, Candace and Klein, Susanne, International PR Conference Barcelona PR Meeting #5: (2015) | Conference

  Linking Social Networking Sites to Public Relations: Why and How Stakeholders Interact with Corporate Facebook Pages
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Image Transfer Effects of Corporate Crisis on their Home Country Image. The Role of Constructed Entitativity
  Ingenhoff, Diana and Buhmann, Alexander, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

  Corporate Legitimacy through CSR–Disclosure: How Much is Too Much? How Little is Too Little?
  Bachmann, Philipp and Ingenhoff, Diana, 8th World PR Forum (WPRS): (2014) | Conference

  Interpreting Media Responsibility and Corporate Social Responsibility through Giddens' Structuration and Late Modernity Theory
  Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2014) | Conference

  Imagining Switzerland. Applying the 4D–Model in a Comparative Analysis of the Swiss Country Image and Identity
  Buhmann, Alexander and Ingenhoff, Diana, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

  Applying Variance–Based Structural Equation Modeling to Analyze Causal Effects between Target Constructs in Public Relations
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  Dimensions of Diversity: Analyzing Research Patterns in Media and Communication Science by Combining Cognitive and Material Dimensions
  Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

  Understanding Why and How Politicians Use Social Networking Sites for PR: An Exploratory Study
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  A Universal Practice for Diverse Cultures? An International Comparative Study on Exploring the Links between Corporate Communications and Perceptions of the Organizational Environment
  Hoffmann, Jochen and Ingenhoff, Diana and Röttger, Ulrike, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  Why do Politicians use Social Networking Sites? The Combination of Uses–And–Gratifications and Social Cognitive Theory to Study Media Behavior
  Ruehl, Christopher and Ingenhoff, Diana, European Communication Researchand Education Association (ECREA) Conference: (2014) | Conference

  Corporate Social Responsibility and Media Social Responsibility: An Innovative Classification of Corporate Responsibility
  Bachmann, Philipp and Ingenhoff, Diana, 63rd Annual Conference of the International Communication Association (ICA): (2013) | Conference

  The Responsibility Communication of Media Corporations
  Bachmann, Philipp and Ingenhoff, Diana, Second International CSR Communication Conference: (2013) | Conference

  Public Relations im Social Web: Rezipientenerwartungen an das Kommunikationsmanagement auf Web 2.0–Anwendungen
  Ruehl, Christopher and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, & Organisationskommunikation: (2013) | Conference

  The Global Economic and Financial Crisis and the Constitution and Effects of Nation Images: The Case of China and the USA
  Buhmann, Alexander and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

  Public Relations in Social Media: Changing the Perspective towards Stakeholder Needs
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2013) | Conference

  Social Web PR: Stakeholder Expectations in Times of Crises
  Ruehl, Christopher and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

  International Comparative PR and Communication Management Research. The Advancement of the State of the Art
  Ingenhoff, Diana and Ruehl, Christopher, 19th BledCom International Public Relations Research Symposium: (2012) | Conference

  Strategic Communication of 'Disembedded Responsibilities': A New Role for Multinational Corporations?
  Bachmann, Philipp and Ingenhoff, Diana, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

  Pathways to the Future: Learning from Research into National and Transnational Dimensions of the Contemporary Profession
  Gregory, Anne and Toledano, M. and McKie, David and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2012) | Conference

  CSR Communication: Reciprocal Influences between International Business and Politics
  Ingenhoff, Diana and Bachmann, Philipp, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

  Organizational Communication of Contingency PR Management’s Challenge to Legitimize Decisions in Different Media Environments
  Ingenhoff, Diana and Ruehl, Christopher, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

  Framing Water Scarcity in Different Language Regions. An Analysis of Swiss Newspapers
  Ingenhoff, Diana and Suter, C. and Buhmann, Alexander, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

  On CSR Expectations and Ententions: The Attitude–Behaviour Gap
  Ingenhoff, Diana, 1st International CSR Communication Conference: (2011) | Conference

  Linking Micro– and Macro–Level: the Attitude–Behavior Gap in Responsibility Communication
  Ingenhoff, Diana, 61th Annual Conference of the International Communication Association (ICA): (2011) | Conference

  Culture and Internal Communication in Switzerland
  Ingenhoff, Diana, 18th BledCom International Public Relations Research Symposium: (2011) | Conference

  What Determines Laboratory Activity Profiles? Resource Acquisition and Production Complementarities in Swiss Communication Sciences
  Lepori, Benedetto and Ingenhoff, Diana and Probst, Carole and Bähni, A., STI Science, Technology and Innovation Indicators Conference: (2011) | Conference

  Internetbasierte CSR–Kommunikation
  Kölling, A Martina and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

  Maintaining Reputation in Times of Crisis: A Time Series Analysis
  Ingenhoff, Diana, 60th Annual Conference of the International Communication Association (ICA): (2010) | Conference

  Organisational Legitimation in a Crisis. The Impact of Organizational Crisis Communication on a Multilevel Constitution of Trustworthiness and Reputation
  Thiessen, Ansgar and Ingenhoff, Diana, 26th European Group for Organizational Studies (EGOS) Conference: (2010) | Conference

  Die Wirkung strategischer, integrativer und situativer Krisenkommunikation auf die Vertrauenswürdigkeit von Organisationen – Konsequenzen der Modellvariablen für die aktuelle Wirtschaftskrise
  Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

  The Impact of Crisis Communication Strategies on a Functional, Social and Emotional Perception of Organizations
  Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2010) | Conference

  Profiles and Beyond: Measuring Research Output in Communication Sciences
  Probst, Carole and Lepori, Benedetto and Ingenhoff, Diana, 3rd European Network of Indicators Designers Conference on STI Indicators for Policymaking and Strategic Decisions: (2010) | Conference

  Veränderte Rahmenbedingungen für die Krisenkommunikation – Potenziale strategischer, integrativer und situativer Krisenkommunikation für die Konstitution organisationaler Reputation
  Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Deutschen Gesellschaft für Publizistik– und Kommunikationswissenschaft (DGPuK): (2010) | Conference

  Wahrheit, Wahrhaftigkeit, Authentizität und Inszenierung: Theoretische Überlegungen und empirische Untersuchung zur Glaubwürdigkeit von PR
  Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2009) | Conference

  Reputation Management in the Media Society. Safeguarding Reputation during Crisis Situations through Crisis Communication Management
  Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2009) | Conference

  Wirtschaftsberichterstattung in den Schweizer TV– und Radio–Nachrichten – Eine vergleichende Analyse
  Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

  Business News Coverage in Switzerland – Comparing the News Programs in Public and Private TV and Radio
  Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., 2nd European Communication Conference of the European Communication Research and Education Association (ECREA): (2008) | Conference

  Using the Potential of Online–Communication for Fundraising Activities of Charitable NPOs: A Comparative Study in Switzerland, Germany and France
  Ingenhoff, Diana and Kölling, A Martina, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2008) | Conference

  The Interrelationship between Uncertainties and Decision Making in Complex Environments. A System Theory Approach
  Ingenhoff, Diana and Modena, I., Annual Conference of the International Sociological Association (ISA): (2008) | Conference

  The Interrelationships between Corporate Reputation, Trust and Behavioral Intentions: A Multi–Stakeholder Approach
  Ingenhoff, Diana and Sommer, Katharina, 58th Annual Conference of the International Communication Association (ICA): (2008) | Conference

  Does Stakeholder Pressure Matter in Enhancing Corporate Social Responsibility Strategy and Outcome?
  Ingenhoff, Diana and Helmig, Bernd, Academy of Management Annual Conference: (2008) | Conference

  Die Wirksamkeit von PR–Informationen über unternehmerische Verantwortung. Eine Kombination von Experiment und Befragung
  Ingenhoff, Diana and Schwarz, A., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

  Does Ethical Behaviour Matter? How Corporate Social Responsibility Contributes to Organizational Trustworthiness
  Ingenhoff, Diana and Sommer, Katharina, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

  Relevance and Evaluation of Corporate Social Responsibility Activities: New European Findings Drawn from Media Coverage and Stakeholder Expectations
  Ingenhoff, Diana and Röttger, Ulrike, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

  On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
  Helmig, Bernd and Ingenhoff, Diana, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 36th Annual Conference: (2007) | Conference

  Corporate Social Responsibility: Ethische Organisationskommunikation zwischen Stakeholdererwartungen und Medienpräsenz
  Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2007) | Conference

  Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation
  Ingenhoff, Diana and Sommer, Katharina, 9. Tagung der Fachgruppe Methoden der Publizistik– und Kommunikationswissenschaft der DGPuK: (2007) | Conference

  Das Geschäft mit der Eitelkeit: Personalisierung durch Organisationskommunikation
  Huck-Sandhu, Simone and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2007) | Conference

  Alles anders – nichts neu? Rezipientenkonzepte von Organisationskommunikation in Zeiten eines Medien– und Öffentlichkeitswandels
  Ingenhoff, Diana and Röttger, Ulrike, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2007) | Conference

  Ethische Organisationskommunikation und das Management von Reputation in der Wissensgesellschaft: Ein integrierter Ansatz zur Evaluation der organisationalen Gesamtreputation
  Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2007) | Conference

  Unternehmenskommunikation und Online–Aktivismus im Cyberspace
  Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2006) | Conference

  Improving the Map for Corporate Citizenship and Issues Management: Public Sphere Theory to the Rescue
  Ingenhoff, Diana and Ihlen, O., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

  Ethical PR – A Factor for Success or Risk?
  Eisenegger, Mark and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

  Assessing Corporate Citizenship Communication among 30 German Stock Index Companies
  Ingenhoff, Diana and Schmidig, M., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

  Gaining Trust and Reputation through Corporate Social Responsibility? Empirical Findings on Communicating CSR Activities
  Ingenhoff, Diana and Arvidsson, E., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

  Organisationskommunikation – Perspektiven für eine Verankerung und theoretische Verortung in der Kommunikations– und Medienwissenschaft
  Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2005) | Conference

  Developing a Corporate Citizenship Index: Comparisons between Germany, Singapore, and Spain
  Ingenhoff, Diana and Krishnamurthy, S. and Capriotti, P., 55nd Annual Conference of the International Communication Association (ICA): (2005) | Conference

  Applying Issues Management to Enhance Corporate Reputation
  Ingenhoff, Diana, 54nd Annual Conference of the International Communication Association (ICA): (2004) | Conference

  Der Wirkungszusammenhang zwischen Unternehmenswerten und Erfolg
  Einwiller, Sabine and Rossberg, N. and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

  Corporate Issues Management as a Method of Enhancing Trust and Reputation in the Public Sphere
  Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2004) | Conference

  Entwicklung und Validierung eines Instruments zur Messung von Unternehmenswerten
  Rossberg, N. and Einwiller, Sabine and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

  Issues Management and Corporate Branding: Combining two Concepts to Enhance Corporate Reputation
  Einwiller, Sabine and Prykop, C. and Ingenhoff, Diana, 8th International Conference on Marketing and Corporate Communications: (2003) | Conference

  A Model of Trust and Reputation in Electronic Commerce
  Einwiller, Sabine and Ingenhoff, Diana and Schmid, B., 32nd European Marketing Association Conference (EMAC): (2003) | Conference

  Issues Manager – Ein Neues Berufsbild? Eine empirische Untersuchung zu einem neu entstehenden Berufsfeld und Implikationen für die Aus– und Weiterbildung
  Ingenhoff, Diana and Prykop, C., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2003) | Conference

  Applying Issues Management to Meet the Challenges of Corporate Brand Management – An Empirical Investigation in Europe
  Prykop, C. and Einwiller, Sabine and Ingenhoff, Diana, Annual Conference of the Academy of Marketing Science (AMS): (2003) | Conference

  Towards a Comprehensive View of Communication and Knowledge Management. A Semiotic Approach
  Ingenhoff, Diana, 52nd Annual Conference of the International Communication Association (ICA): (2002) | Conference

  The Role of Knowledge Management for Intergrated Corporate Communications
  Ingenhoff, Diana and Einwiller, Sabine, 7th International Conference on Corporate and Marketing Communications: (2002) | Conference

  Meeting the Challenges of Integrated Corporate Communications. The Role of Internal Knowledge
  Ingenhoff, Diana and Einwiller, Sabine, 6th International Conference on Corporate Reputation: (2002) | Conference

  ComTrans. A Multimedia Tool for Scientific Transcription and Analysis of Communication
  Ingenhoff, Diana and Schmitz, H Walter, 1st International Conference of Gesture Studies: (2000) | Conference

  On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
  Helmig, Bernd and Ingenhoff, Diana, European Marketing Academy Annual Conference (EMAC): | Conference
• Publications
  265 publications

  Book Edited book Book chapter Journal article Press article Conference Thesis Other

  The formation and effects of country image, reputation, brand, and identity. Bridging disciplinary perspectives
  Ingenhoff, Diana and Buhmann, Alexander and Kiousis, Spiro (New York et al.: Routledge, 2019), ISBN: 9781138281356 | Book

  Public Diplomacy: Messung, Entstehung und Gestaltung von Landesimages
  Ingenhoff, Diana and Buhmann, Alexander (Köln: Herbert von Halem Verlag, 2019), ISBN: 3744512002 | Book

  Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
  Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT, 2013), ISBN: 978-3-643-80148-7 | Book

  Internationale PR-Forschung
  Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013), ISBN: 3867644500 | Book

  Corporate Issues Management in multinationalen Unternehmen: eine empirische Studie zu organisationalen Strukturen und Prozessen
  Ingenhoff, Diana (Wiesbaden: Springer, 2004), ISBN: 978-3-531-14216-6 | Book

  Handbuch der Public Relations Wissenschaftliche Grundlagen und berufliches Handeln
  () | Book

  Bridging Disciplinary Perspectives of Country Image Reputation, Brand, and Identity
  (Routledge, 2019) | Edited book

  Social Media: HMD - Praxis der Wirtschaftsinformatik
  Ingenhoff, Diana and Meier, Andreas (Heidelberg: dpunkt.verlag, 2012), ISBN: 978-3-89864-805-9 | Edited book

  Digital corporate communication and public diplomacy
  Diana Ingenhoff, Jérôme Chariatte (2023) | Book chapter

  Digital Corporate Communication & Public Diplomacy: Public Diplomacy of nation-states and connected voices.
  Chariatte, J. and Ingenhoff, D., ed. by Luoma-aho, V. and Badham, M. (Edward Elgar Publishing, 2023), ISBN: 978 1 80220 195 6 | Book chapter

  Partial least squares path modeling: Basic concepts, methodological issues, and applications
  Ingenhoff, D and Richner, D and Sarstedt, M, ed. by Latan, H and Hair, J. F. and Noonan, R (Springer, Cham / Switzerland, 2023) | Book chapter

  Public Relations von Staaten (Nation Branding) und Public Diplomacy , in Handbuch der Public Relations
  Diana Ingenhoff (Springer Fachmedien Wiesbaden, 2022) | Book chapter

  Ziele und Notwendigkeit von Public Affairs aus Sicht von Unternehmen , in Handbuch Public Affairs: Politische Kommunikation für Unternehmen und Organisationen
  (Springer Gabler, Wiesbaden, 2021) | Book chapter

  Network of cleavages? British paradiplomacy in the (digital) international discourse around Brexit , in Semantic Network Analysis in Social Sciences
  (Routledge, London, 2021), ISBN: 9781003120100 | Book chapter

  A Framework of City Diplomacy on Positive Outcomes and Negative Emotional Engagement: How to Enhance the International Role of Cities and City/Mayor Branding on Twitter? , in City Diplomacy
  (Palgrave Macmillan, Cham, 2020) | Book chapter

  Corporate Listening und Issues Management in der Unternehmenskommunikation , in Handbuch Unternehmenskommunikation – Strategie – Management – Wertschöpfung
  (Palgrave Macmillan, Cham, 2019) | Book chapter

  Medienorganisationen im Wandel , in Medien und Meinungsmacht
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, ed. by Puppis, Manuel and Schenk, M. and Hofstetter, Brigitte (Zürich: vdf, 2017) | Book chapter

  Krisenkommunikation in der öffentlichen Verwaltung , in Praxishandbuch Public Management
  Ingenhoff, Diana, ed. by Bermann, A. and Giauque, D. and Kettiger, D. and Lienhard, A. and Nagel, E. and Ritz, A. and Steiner, R. (Zürich, Kissing, Paris, Amsterdam, Wien: WEKA, 2016) | Book chapter

  Online-Kampagnen , in Handbuch Online-PR. Strategische Kommunikation im Internet und Social Web. Konstanz
  Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pfeil, Thomas (Konstanz: UVK Verlagsgesellschaft, 2015) | Book chapter

  Forschungsdesiderate zur internationalen Public Relations , in Internationale PR–Forschung
  Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

  Länderimages und die Rolle der Kultur , in Internationale PR-Forschung.
  Ingenhoff, Diana and Lais, Caroline and Zosso, Julia, ed. by Ingenhoff, Diana (Konstanz: UVK, 2013) | Book chapter

  Der Einfluss von Kultur in der Online-Kommunikation von NGOs: Eine international vergleichende Studie , in Internationale PR-Forschung
  Bähni, A. and Barth, E. and Ingenhoff, Diana, ed. by Ingenhoff, Diana (Konstanz: UVK Verlagsgesellschaft, 2013) | Book chapter

  Einleitung: Forscher und Lehrer. Motivator. Türöffner. Erste Schritte ins Louistainment , in Man kann nicht nicht unterhalten. Beiträge zur Unterhaltungspublizistik
  Ganz-Blättler, Ursula and Ingenhoff, Diana, ed. by Ganz-Blättler, Ursula and Ingenhoff, Diana (Berlin et al.: LIT Verlag, 2013) | Book chapter

  Online–Kampagnen , in Handbuch Online–PR. Strategische Kommunikation im Internet und Social Web
  Ingenhoff, Diana and Meys, Britta, ed. by Zerfaß, Ansgar and Pleil, T. (Konstanz: UVK Verlagsgesellschaft, 2012) | Book chapter

  Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation , in Methoden und Forschungslogik der Kommunikationswissenschaft
  Ingenhoff, Diana and Sommer, Katharina and Woelke, J. and Maurer, M. and Jandura, O., ed. by Woelke, J and Maurer, M and Jandura, O (Köln: Herbert von Halem, 2010), ISBN: 978-3-938258-58-3 | Book chapter

  Integriertes Reputationsmanagementsystem der Telekom Austria , in Wertschöpfung durch Kommunikation. Kommunikations-Controlling in der Unternehmenspraxis
  Ingenhoff, Diana and Bredl, M, ed. by Pfannenberg, J and Zerfaß, Ansgar (Wiesbaden: Frankfurter Allgemeine Verlag, 2010) | Book chapter

  Webplattformen zur Community-Bildung , in Humane Nutzung der Informationstechnologie
  Ingenhoff, Diana and Meier, A, ed. by Heilmann, H. (Heidelberg: Akademische Verlagsgesellschaft, 2010) | Book chapter

  Towards a new typology – classifying crises according to their reputational threat , in Current trends in international public relations
  Thiessen, Ansgar and Ingenhoff, Diana, ed. by Rogojinaru, Adela and Wostenholme, Sue (Bukarest: Tritonic, 2009) | Book chapter

  Sozial erwünscht oder entscheidungsrelevant: Welche Rolle spielt die Kommunikation von sozialer Verantwortung beim Aktienkauf? Eine Experimentalstudie , in Die Moral der Unternehmenskommunikation–Lohnt es sich, gut zu sein?
  Ingenhoff, Diana and Schwarz, A, ed. by Schmidt, S.J. and Tropp, J. (Köln: Herbert von Halem, 2009) | Book chapter

  Kommunikationsmanagement im Cyberspace: Der Einsatz von Corporate Blogs und Blog-Monitoring in der Unternehmenskommunikation , in Organisationskommunikation online. Grundlagen, Praxis, Empirie
  Ingenhoff, Diana, ed. by Wehmeier, S. and Thimm, Caja (Frankfurt am Main: Peter Lang, 2008) | Book chapter

  Rollen, Workflows und IT – Wie Bertelsmann und SwissRe Issues Management strukturieren und organisieren , in Krisenmanagement in der Praxis. Berlin
  Röttger, Ulrike and Ingenhoff, Diana, ed. by Roselieb, F and Dreher, M (Berlin: Erich Schmidt, 2008) | Book chapter

  Corporate branding and issues management–integrating two concepts to enhance corporate reputation , in Kommunikationsmanagement im Wandel: Beiträge aus
  Einwiller, Sabine and Ingenhoff, Diana, ed. by Meckel, M. and Schmid, B. F. (Wiesbaden: Gabler, 2008), ISBN: 978-3-8349-0913-8 | Book chapter

  Issues Management. Ein zentrales Verfahren der Unternehmenskommunikation , in Unternehmenskommunikation
  Ingenhoff, Diana and Röttger, Ulrike, ed. by Schmid, B. and Lyczek, B. (Wiesbaden: Gabler, 2006) | Book chapter

  Corporate Issues Management. Chancen entdecken und umsetzen , in Kommunikationsmanagement. Strategien, Wissen, Lösungen
  Ingenhoff, Diana, ed. by Bentele, Günter Piwinger, Manfred Schönborn, Gregor (Köln: Wolters Kluwer, Loseblattsammlung, 2005) | Book chapter

  Über den Gegenstand gesprächsanalytischer Transkriptionen , in Botschaften verstehen. Kommunikationstheorie und Zeichenpraxis
  Ingenhoff, Diana and Schmitz, H Walter, ed. by Hess-Lüttich, E.W.B and Schmitz, H.W. (Frankfurt am Main et al.: Peter Lang, 2000) | Book chapter

  Der Kampf ums Rederecht - Formen und Strategien der Gesprächsbeitragskoordination , in Vom Sprecher zum Hörer. Kommunikationswissenschaftliche Beiträge zur Gesprächsanalyse
  Ingenhoff, Diana, ed. by Schmitz, H.W. (Münster: Nodus, 1998) | Book chapter

  The role of local news in constructing media legitimacy: how news media frames the sociopolitical efforts of multinational corporations in host countries
  Sarah Marschlich and Diana Ingenhoff, Corporate Communications: An International Journal (2023) | Journal article

  Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues
  Asdourian, B and Chariatte, J and Ingenhoff, D, International Communication Gazette (2023) | Journal article

  Des experts alémaniques sacrent «Le Temps» meilleur média romand
  letemps.ch (2022) | Journal article

  Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment
  Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2022) | Journal article

  Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital
  Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2021) | Journal article

  The role of public relations in corporate diplomacy: how relationship cultivation increases organizational legitimacy
  Sarah Marschlich and Diana Ingenhoff, Journal of Public Relations Research (2021) | Journal article

  Capturing country images: a methodological approach
  Efe Sevin and Kadir Jun Ayhan and Diana Ingenhoff, The Journal of International Communication (2021) | Journal article

  Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
  The International Journal of Press/Politics (2021) | Journal article

  Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
  Diana Ingenhoff and Giada Calamai and Efe Sevin, Social Media + Society (2021) | Journal article

  Analyzing Country Images through Networks: Case of South Korea
  Asian International Studies Review (2020) | Journal article

  Solving the Public Diplomacy Puzzle — Developing a 360-degree Listening and Evaluation Approach to Assess Country Images
  USC Center of Public Diplomacy (2020) | Journal article

  Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
  Alina Dolea and Diana Ingenhoff and Anabella Beju, International Communication Gazette (2020) | Journal article

  Landesimage: Ein Bild zwischen Stabilität und Wandel
  Die Volkswirtschaft (2020) | Journal article

  The Construction of Country Images and Stereotypes: From Public Views to Google Searches
  International Journal of Communication (2020) | Journal article

  Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
  International Journal of Communication (2020) | Journal article

  Evolution of a field: Swiss media and communication studies
  Carole Probst and Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Studies in Communication Sciences (2019) | Journal article

  Corporate diplomacy and political CSR: Similarities, differences and theoretical implications
  Diana Ingenhoff and Sarah Marschlich, Public Relations Review (2019) | Journal article

  The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
  Diana Ingenhoff and Dominique Richner, Studies in Communication Sciences (2019) | Journal article

  Cultural Mediators as Key Influencers: Narrative Strategies in International Exchange Participant Blogs
  International Journal of Communication (2019) | Journal article

  Reputation spillover: corporate crises’ effects on country reputation
  Diana Ingenhoff and Alexander Buhmann and Candace White and Tianduo Zhang and Spiro Kiousis, Journal of Communication Management (2018) | Journal article

  Public Diplomacy on Social Media: Analyzing Networks and Content
  Sevin, Efe AND Ingenhoff, Diana, International Journal of Communication (2018) | Journal article

  A Political Leader’s Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
  Ingenhoff, Diana AND Klein, Susanne, International Journal of Communication (2018) | Journal article

  The European refugee crisis: organisational responses and communication strategies
  James Pamment, Alina Dolea, Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

  Migration and Swiss identity: How much space for the foreign in the familiar?
  Diana Ingenhoff, Studies in Communication Sciences (2017) | Journal article

  Communication management 2.0
  Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

  How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
  Philipp Bachmann and Diana Ingenhoff, International Journal of Strategic Communication (2017) | Journal article

  Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation
  Diana Ingenhoff and Alexander Buhmann, Public Relations Review (2016) | Journal article

  Legitimacy through CSR disclosures? The advantage outweighs the disadvantages
  Philipp Bachmann, Diana Ingenhoff, Public Relations Review (2016) | Journal article

  The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies
  Benedetto Lepori and Michael Wise and Diana Ingenhoff and Alexander Buhmann, Scientometrics (2016) | Journal article

  The rehabilitation of the “nation variable”
  Jochen Hoffmann and Ulrike Röttger and Diana Ingenhoff and Anis Hamidati, Corporate Communications: An International Journal (2015) | Journal article

  Communication management on social networking sites
  Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

  Advancing the country image construct from a public relations perspective
  Alexander Buhmann and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

  Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
  Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Communications (2015) | Journal article

  The 4D Model of the country image: An integrative approach from the perspective of communication management
  Alexander Buhmann and Diana Ingenhoff, International Communication Gazette (2014) | Journal article

  Under Positive Pressure
  Bernd Helmig and Katharina Spraul and Diana Ingenhoff, Business & Society (2013) | Journal article

  International public relations: A synopsis of German-speaking and Anglo-American research approaches
  Diana Ingenhoff and Christopher Ruehl, Studies in Communication Sciences (2013) | Journal article

  Media governance and corporate social responsibility of media organizations: an international comparison
  Diana Ingenhoff and A. Martina Koelling, Business Ethics: A European Review (2012) | Journal article

  Overview of the “state of the field”
  David McKie and Anne Gregory and Diana Ingenhoff, Public Relations Review (2012) | Journal article

  Profile statt Rankings. Eine Methode zur Darstellung von Aktivitäten institutioneller Einheiten der Kommunikationswissenschaft
  Benedetto Lepori and Carole Probst and Diana Ingenhoff, Medien & Kommunikationswissenschaft (2012) | Journal article

  Profiles and beyond: constructing consensus on measuring research output in communication sciences
  Carole Probst and Benedetto Lepori and Daniela De Filippo and Diana Ingenhoff, Research Evaluation (2011) | Journal article

  Safeguarding reputation through strategic, integrated and situational crisis communication management
  Ansgar Thiessen and Diana Ingenhoff, Corporate Communications: An International Journal (2011) | Journal article

  Corporate Social Responsibility Communication: A Multi-method Approach on Stakeholder Expectations and Managers' Intentions
  Ingenhoff, Diana AND Sommer, Katharina, The Journal of Corporate Citizenship (2011) | Journal article

  Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
  Diana Ingenhoff and A. Martina Koelling, International Journal of Strategic Communication (2010) | Journal article

  Positioning and differentiation by using brand personality attributes
  Diana Ingenhoff and Tanja Fuhrer, Corporate Communications: An International Journal (2010) | Journal article

  Trust in Companies and in CEOs: A Comparative Study of the Main Influences
  Diana Ingenhoff and Katharina Sommer, Journal of Business Ethics (2010) | Journal article

  Mehrdimensionale Profile von Forschungsgruppen: Ein Vorschlag für die Erhebung von Forschungsleistung in der Kommunikationswissenschaft
  Probst, Carole AND Lepori, Benedetto AND Ingenhoff, Diana, Qualität in der Wissenschaft (QiW) Zeitschrift für Qualitätsentwicklung in Forschung, Studium und Administration (2010) | Journal article

  The Relationship between PR and Journalism in Crisis Situations
  Ingenhoff, Diana AND Thiessen, Ansgar, Studies in Communication Sciences (2010) | Journal article

  Wirtschaftsberichterstattung im Rundfunk der Schweiz - Eine inhaltsanalytische Untersuchung zu Unterschieden zwischen den Sprachregionen
  Sommer, Katharina AND Einwiller, Sabine AND Ingenhoff, Diana AND Winistörfer, Norbert, Studies in Communication Sciences (2010) | Journal article

  The potential of Web sites as a relationship building tool for charitable fundraising NPOs
  Diana Ingenhoff and A. Martina Koelling, Public Relations Review (2009) | Journal article

  The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
  Diana Ingenhoff, Semiotica (2006) | Journal article

  Vertrauen durch Reputation - Grundmodell und empirische Befunde im E-Business
  Einwiller, Sabine AND Herrmann, Andreas AND Ingenhoff, Diana, (2005) | Journal article

  Dimensions of strategic issues management: First results of an empirical study on intraorganizational Communication, & Coordination Processes.
  (2003) | Journal article

  E–Human Resource Management (e–HRM). Potenziale und Grenzen der Neuen Medien für das Personalmanagement.
  Zeitschrift für Führung & Organisation (2001) | Journal article

  Medienqualitätsrating: Gestiegene Professionalität, schwere Verluste in der Vielfalt , in Kleinreport
  (10.2022) | Press article

  Des experts alémaniques sacrent «Le Temps» meilleur média romand , in Le Temps
  (9.2022) | Press article

  Das goldene Q , in Die Wochenzeitung (WOZ)
  (9.2022) | Press article

  Medienqualitätsrating 2022: Das ist die Bestenliste der Schweizer Medien , in persoenlich.com
  (9.2022) | Press article

  Qualität der Schweizer Medien steigt – dafür sinkt die Vielfalt , in aargauerzeitung.ch
  (9.2022) | Press article

  Qualité des médias - La chaîne Léman Bleu récompensée , in Le Temps
  (9.2022) | Press article

  Schweizer Medienqualitätsranking : SRF-Radiosendung "Echo der Zeit" Qualitätschampion der Schweizer Medien , in horizont.net
  (9.2022) | Press article

  Potential values of CCO approach (communicative constitution of organizations) in public diplomacy conceptualization
  Huang, Z. A. and Dolea, E. A. and Cooren, F. and Ingenhoff, D., 73th Annual Conference of the International Communication Association ICA: (5.2023) | Conference

  Global Corporate Social Responsibility, Corporate Diplomacy and Public Diplomacy: Halo Effects on National Image and Reputation
  Fitzpatrick, K. R. and Ingenhoff, D and Melissen, J. and Vanc, A. and Wiseman, G. R. and Zaharna, R. S., ISA International Studies Association 2023 Annual Convention: (3.2023) | Conference

  The Role of an Artificial Intelligent (AI) Text Agent in Legitimation through Deliberation
  Illia, L and Giorgi, N and Ingenhoff, D, 39th EGOS Colloquium 2023, Cagliari: (2023) | Conference

  Reimagining Sustainable Cities: An Analysis of City Branding, Social Media, and Strategic Communication in Uncertain Times
  Asdourian, B and Chariatte, J and Ingenhoff, D, 7th Annual Conference of the International Place Branding Association, Helsingborg: (2023) | Conference

  The Spillover Effect: Exploring the Impact of Iconic Brands’ Crises on Country Reputation
  Zhao, H and Ingenhoff, D, ECREA Crisis Comm Conference, Götheborg: (2023) | Conference

  Organizational Communication Perspective of PD: The Value of Communication Constructivism
  Cooren, F and Taylor, M and Fitzpatrick, K and Ingenhoff, D and Bencherki, N and Dolea, A and Huang, Z. A., ICA PD Pre-Conference in Toronto: (2023) | Conference

  Rethinking the impact of culture on a country’s social image in international communication
  Chariatte, J and Ingenhoff D, European Communication Research Conference ECREA: (10.2022) | Conference

  Crisis Communication During the Pandemic: Monitoring Official Governmental Hashtags to Identify Opposing Attitudes and Misinformation.
  Vonlanthen, S. and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

  Countering Climate Change Risks Through Digital Diplomacy - Digital Communication Strategies Of City Networks
  Chariatte, J and Asdourian, B and Ingenhoff, D., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (9.2022) | Conference

  Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues. [Top faculty paper award]
  Asdourian, B. and Chariatte, J. and Ingenhoff, D., 72nd International Communication Association ICA: (5.2022) | Conference

  Monitoring and visualizing governmental hashtags during the pandemic: opposing attitudes and misinformation within #CoronaInfoCH.
  Vonlanthen, S. and Ingenhoff, D., Annual Conference of SACM (Swiss Association of Communication and Media Research): (4.2022) | Conference

  Medienqualität im Wandel: Berichterstattungsqualität und Qualitätswahrnehmung in der Schweiz
  Bachmann, Philipp and Eisenegger, Mark and Ingenhoff, Diana and Vogler, D., DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  Public Diplomacy during and after COVID
  Dolea, Alina and Sevin, Efe and Ingenhoff, Diana and Kaneva, N., A joint ICA PD – ISA-ICOMM Roundtable. 71st International Communication Association ICA: (2021) | Conference

  Network Analysis of Text Applications in Communication Research
  Segev, Elad and Ingenhoff, Diana, Panel at DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  International Public Relations and Organizational Legitimacy: The Role of Relationships with the Local Government
  Marschlich, Sarah and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  The 'Normative Turn': How Ethical Global Issues Change Our Evaluation of Country Images
  Chariatte, Jérôme and Ingenhoff, Diana, DACH 21: #Communication#(R)evolution Changing Communication in a Digital Society. Dreiländertagung für Kommunikationswissenschaft (DGPuK, SGKM, ÖGK): (2021) | Conference

  Capturing the Imagined Reality: Studying Country Images through the Case of Korea
  Sevin, Efe and Ayhan, Kadir and Ingenhoff, Diana, International Studies Association ISA 2021 Annual Convention: (2021) | Conference

  Multiple Identities and Scholarship in a Global IR: One Profession Many Voices
  Sevin, Efe and Dolea, Alina (Chair) and Ingenhoff, Diana and Ayhan, Kadir and Luoma-aho, V. and Kaneva, N. and Hayden, C. and Cevic, S.B. and Aguirre, D. and Pike, S. (Discussants), International Studies Association Annual Convention: (2020) | Conference

  Corporate Diplomacy and Media: How Local News Contribute to Organizational Legitimacy in the Host Country
  Marschlich, Sarah and Ingenhoff, Diana, 103rd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2020) | Conference

  Analyzing Country Images through Network Formation: Case of South Korea
  Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, International Studies Association Annual Convention: (2020) | Conference

  Public Diplomacy in the Age of Influencers: Social Networks in the Case of South Korea
  Sevin, Efe and Ingenhoff, Diana and Ayhan, Kadir, National Communication Association NCA 106th Annual Convention: (2020) | Conference

  Stakeholder Engagement in a Multi-Cultural Context: The Contribution of (personal) Relationship Cultivation to Social Capital
  Marschlich, Sarah and Ingenhoff, Diana, 70th Annual Conference of the International Communication Association (ICA): (2020) | Conference

  The Functional Image of Social Media and its Impact on Brand Communication
  Albisser, M. and Ingenhoff, Diana, Annual Conference of the European Media Management Association: (2019) | Conference

  Negative Engagement & City Diplomacy. Panel Crossing the Boundaries into the Dark Side: Negative Engagement in Online Communication from Societies to Individuals
  Asdourian, Bruno and Ingenhoff, Diana, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  Tweeting #Country: A Comparative Analysis of Country Images as a New Instrument for Developing International Communication Strategy
  Chariatte, Jérôme and Segev, Elad and Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication: (2019) | Conference

  Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
  Calamai, Giada and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  Key Influencers in Public Diplomacy: A Country-based Social Network Analysis
  Ingenhoff, Diana and Calamai, Giada and Sevin, Efe, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  The Strive for Legitimacy? Corporate Diplomacy Practices of European Multinational Enterprises in the United Arab Emirates
  Marschlich, Sarah and Ingenhoff, Diana, 102nd Annual Congress of the Association for Education in Journalism and Mass Communication (AEJMC): (2019) | Conference

  Spillover-Effekte bei Landesimages: Wie europäische Spitzenpolitiker die Images ihrer Länder beeinflussen.
  Ingenhoff, Diana and Oppermann, N., 26. Jahrestagung der DGPuK-Fachgruppe Public Relations und Organisationskommunikation: (2019) | Conference

  Understanding the Impact of Motivations and Antecedents on Consumer Engagement with Brand Pages on Facebook
  Ingenhoff, Diana and Cuoco, E., 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  CSR and Corporate Diplomacy: How Multinational Corporations Engage in Societal Issues in the UAE
  Marschlich, Sarah and Ingenhoff, Diana, 5th International CSR Communication Conference: (2019) | Conference

  Solving the Public Diplomacy puzzle – A Multimethod-Design Study on what Constitutes a Country Image
  Ingenhoff, Diana and Chariatte, Jérôme, 69th Annual Conference of the International Communication Association (ICA): (2019) | Conference

  The Multiple Facets of the Country Image – An Integrated Public Diplomacy Evaluation Approach
  Ingenhoff, Diana and Chariatte, Jérôme, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  Corporate Diplomacy 2.0: Stakeholder Engagement in Digital Times
  Marschlich, Sarah and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2019) | Conference

  News Media Quality in Times of Digital Structural Changes and Service Public Crisis in Switzerland: Who Wins the Challenge? Comparing Content Analyses and Survey Studies from 2015 to 2018
  Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark, 7th European Communication Research Conference ECREA: (2018) | Conference

  Analyzing the Polyphony of Voices: Value Drivers of Country Image in Western European and BRICS Countries
  Ingenhoff, Diana and Richner, Dominique, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Corporate Diplomacy and its Effects on Corporate Legitimacy
  Marschlich, Sarah and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2018) | Conference

  Reviewing the State of Art in Public Diplomacy. Panel with Nicholas Cull (Annenberg School, University of Southern California), Rhonda Zaharna (American University), Eytan Gilboa (Bar Ilan University), James Pamment (Lund University).
  Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  New Insights for Public Diplomacy: The Country and its Objectives Mirrored between Attitudes and Information Searches in a Cross–National Comparison
  Ingenhoff, Diana and Segev, Elad and Chariatte, Jérôme, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Using Brand Pages: Why and How Multinational Stakeholders Engage with Corporations on Facebook
  Ruehl, Christopher and Ingenhoff, Diana, 68th Annual Conference of the International Communication Association (ICA): (2018) | Conference

  Messungen von Medienqualität
  Bachmann, Philipp and Eisenegger, Mark and Hauser, L. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  A Multi–Method Analysis of News Media Quality: Comparing Scholars’ Assessments with Citizens’ Perceptions
  Bachmann, Philipp and Ingenhoff, Diana and Eisenegger, Mark and Hauser, L., IAMCR International Association for Media and Communication Research, Mediated Communication Public Opinion and Society Section: (2017) | Conference

  Public Diplomacy in New and Old European Democracies: How Institutional Understanding Shapes Practices
  Dolea, Alina and Ingenhoff, Diana, ISA’s 58th International Studies Association Annual Convention: (2017) | Conference

  Clashing Conventions: Exploring Human Resource Management in the Cleavage Between Local Orders and Global Standards
  Buhmann, Alexander and Lepori, Benedetto and INgenhoff, Diana, CHER Consortium of Higher Education Researchers Conference: (2017) | Conference

  A Validated 5–Dimensional Country Image Measurement Scale for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Seventeen Countries
  Ingenhoff, Diana, IAMCR International Association for Media and Communication Research, International Communication Section: (2017) | Conference

  “We need engineers instead of journalists”. How Swiss Legacy Media Adapt to Change and what this Means for the Future of Journalism
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, 2017 Joint Workshop of ECREA’s “Communication Law and Policy” and “Media Industries and Cultural Production” Sections: The Future of Media Content: Interventions and Industries in the Internet Era: (2017) | Conference

  A Systematization of Corporate Diplomacy and Political CSR: Similarities, Differences and Theoretical Implications
  Ingenhoff, Diana and Marschlich, Sarah, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2017) | Conference

  Organisatorische Bewältigung von Medienwandel: Ökonomische und journalistische Innovationen bei Schweizer Medienunternehmen
  Puppis, Manuel and Hofstetter, Brigitte and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  Storytelling as an Engagement Strategy: Key Influencers in Online Educational and Cultural Exchange Communities
  Lee, Kyung Sun and Ingenhoff, Diana, CPD (Center on Public Diplomacy) Oxford Doctoral Conference on Digital and Public Diplomacy: (2017) | Conference

  Wie Medienunternehmen den Strukturwandel bewältigen: Folgen der Medienkrise für das schweizerische Mediensystem
  Hofstetter, Brigitte and Puppis, Manuel and Ingenhoff, Diana, Workshop «Die Rolle von Akteuren in der Gestaltung und dem Wandel von Medienstrukturen» of the Netzwerk Medienstrukturen: (2017) | Conference

  Overcoming the Measurement Challenge: Nation Branding Messages on Social Media
  Sevin, Efe and Ingenhoff, Diana, 67th ICA Annual Conference: (2017) | Conference

  Intersections: Political Corporate Social Responsibility, Social Advocacy and Corporate Diplomacy
  Ingenhoff, Diana, Barcelona International Critical PR Conference #7: (2017) | Conference

  Communities on Social Networking Sites: Testing a Socio–Cognitive Model for Brand Page Usage
  Ruehl, Christopher and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2017) | Conference

  Herausforderungen und Grenzen von Influencer–Kommunikation
  Ingenhoff, Diana and Tovirac, A., DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2017) | Conference

  A Multi–Cultural Measurement Instrument for Public Diplomacy: Analyzing Value Drivers and Effects of Country Images on Stakeholders’ Behavior in Three Countries
  Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, ICA Public Diplomacy Interest Group’s post–conference titled “Bridging practice and disciplinary perspectives on the formation and effects of country image, reputation, brand, and identity”, 67th Annual Conference of the International Communication Association (ICA): (2017) | Conference

  Von Puristen, Generalisten und Dialektikern – die Media Responsibility und Corporate Social Responsibility–Selbstverständnisse von Schweizer Medienunternehmen
  Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  A Part of Europe or Apart from Europe? Die Reputation der Schweiz im Spiegel britischer und deutscher Leitmedien im Zeitraum 1992–2014
  Bornhauser, K. and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  A Century of Promoting Switzerland Abroad: From Classical Approaches of the 1880s to the Digital Approaches of the 2000s
  Dolea, Alina and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  Advancing the Concept of Country Promotion in the Context of Migration: Linking Country Images, National Identity and Critical Discourse Analysis
  Dolea, Alina and Ingenhoff, Diana and Beciu, C., 6th European Communication Research Conference ECREA: (2016) | Conference

  Clashing Conventions? Exploring Human Resource Management in the Cleavage Between Academic Field Traditions and New Institutional Rules. Quantitative and Qualitative Insights from the Field of Communication and Media Studies in Switzerland
  Buhmann, Alexander and Lepori, Benedetto and Ingenhoff, Diana, International Conference on Science and Technology Indicators (STI): (2016) | Conference

  Media Discourses on Swiss Country Image and Identity: The Case of "Stop Mass Immigration Initiative"
  Dolea, Alina and Ingenhoff, Diana and Beju, Anabella, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Measuring News Media Quality and Credibility from the Audience’s Perspective
  Ingenhoff, Diana and Bachmann, Philipp, Preconference for ICA’s 2016 Annual Conference “Media Performance, & Democracy: Defining and Measuring the Quality of News”: (2016) | Conference

  International Communication Management 2.0: Exploring Stakeholder Incentives to Corporate Facebook Page Use
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Charisma or Competence? Spillover–Effects of Political Leader's Image on their Home Country's Image
  Ingenhoff, Diana and Klein, Susanne, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  The Role of Global Public Relations and CSR in Public Diplomacy
  Fitzpatrick, K. and White, Candace and Ingenhoff, Diana and Wang, J. and Vanc, A., 57th ISA International Studies Association Annual Convention: (2016) | Conference

  Swiss Public Diplomacy as Enactment of “The Will of the People”: Legitimizing the Passing of the “Stop Mass Immigration” Initiative in February 2014
  Ingenhoff, Diana, 66th ICA Annual Conference: (2016) | Conference

  Community Management on Social Networking Sites: Why and How Stakeholders use Corporate Facebook Pages
  Ruehl, Christopher and Ingenhoff, Diana, 49th Annual HICSS Hawai'i international conference on system sciences: (2016) | Conference

  Developing a Scale to Measure Country Image
  Ingenhoff, Diana and White, Candace and Buhmann, Alexander and Zhang, Tianduo and Kiousis, Spiro, 19th annual International Public Relations Research Conference: (2016) | Conference

  From Social Responsibility to Social Advocacy: An Analysis of the Effects of Issue Advocacy in Corporate and Non–Profit CSR Messaging
  Werder, K. and Ingenhoff, Diana and Bachmann, Philipp, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  Exploring Reputational Spillover Effects: How Corporate Crises Affect their Home Country's Reputation
  Ingenhoff, Diana and Buhmann, Alexander and White, Candace and Zhang, Tianduo and Kiousis, Spiro, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2016) | Conference

  International Social Media Public Relations: Examining Determinants of Corporate Facebook Usage
  Ruehl, Christopher and Ingenhoff, Diana, 6th European Communication Research Conference ECREA: (2016) | Conference

  Country of Origin Reversed: Spillover Effects of Corporate Crises on Home Country's Image
  Ingenhoff, Diana and Buhmann, Alexander and Zhang, Tianduo and White, Candace and Kiousis, Spiro, 6th European Communication Research Conference ECREA: (2016) | Conference

  Public Diplomacy: Entstehung und Geschichte der Nationen–PR der Schweiz
  Ingenhoff, Diana and Buhmann, Alexander, DGPuK–Fachgruppentagung PR/Organisationskommunikation: (2016) | Conference

  The impact of the Political Leader’s Image on their Home Country’s Image
  Klein, Susanne and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2016) | Conference

  CSR and Issue Advocacy: How Issue Topic Influences Credibility and Legitimacy
  6th European Communication Research Conference ECREA: (2016) | Conference

  Comparing Strands of Research in Media and Communication Studies: An Empirical Analysis of the Cognitive and Material Territory in Switzerland
  Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2015) | Conference

  The Advantages Outweigh the Disadvantages: Corporate Legitimacy through CSR Communication
  Bachmann, Philipp and Ingenhoff, Diana, 3rd CSRCOM 2015: (2015) | Conference

  CSR in the Raw Material Sector: Legitimacy through CSR Disclosures?
  Bachmann, Philipp and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Media Companies’ Legitimacy: Revealing the Unimportance of CSR Communication and the Importance of Corporate Credibility
  Bachmann, Philipp and Ingenhoff, Diana, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

  Understanding “Reputational Fallout”: How Corporate Crises Influence the Perception of a Corporation’s Home Country
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Grasping the Variability of the “Real Organization”: Towards a Framework for Analyzing Strategic Communication in Light of Highly Variable Organizational Contexts
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference Conference: (2015) | Conference

  Die Konstruiertheit von Organisationen im Kommunikationsmanagement: Vorschlag eines „Entity–Agent Framework"
  Buhmann, Alexander and Ingenhoff, Diana, Annual Conference of the DGPuK Division PR and Organizational Communication: (2015) | Conference

  The Dynamics of University Institutes as a Multi–Level Process. Credibility Cycles and Resource Dependencies
  Lepori, Benedetto and Wise, Michael and Ingenhoff, Diana and Buhmann, Alexander, 20th International Conference on Science and Technology Indicators (STI): (2015) | Conference

  Why Relationship Management Matters: Impact of OPR and Crisis Response Strategies on Perceived Crisis Responsibility
  Ingenhoff, Diana and White, Candace and Klein, Susanne, International PR Conference Barcelona PR Meeting #5: (2015) | Conference

  Linking Social Networking Sites to Public Relations: Why and How Stakeholders Interact with Corporate Facebook Pages
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2015) | Conference

  Image Transfer Effects of Corporate Crisis on their Home Country Image. The Role of Constructed Entitativity
  Ingenhoff, Diana and Buhmann, Alexander, 18th Annual International Public Relations Research Conference (IPRRC): (2015) | Conference

  Corporate Legitimacy through CSR–Disclosure: How Much is Too Much? How Little is Too Little?
  Bachmann, Philipp and Ingenhoff, Diana, 8th World PR Forum (WPRS): (2014) | Conference

  Interpreting Media Responsibility and Corporate Social Responsibility through Giddens' Structuration and Late Modernity Theory
  Bachmann, Philipp and Ingenhoff, Diana, Annual Conference of SACM (Swiss Association of Communication and Media Research): (2014) | Conference

  Imagining Switzerland. Applying the 4D–Model in a Comparative Analysis of the Swiss Country Image and Identity
  Buhmann, Alexander and Ingenhoff, Diana, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

  Applying Variance–Based Structural Equation Modeling to Analyze Causal Effects between Target Constructs in Public Relations
  Buhmann, Alexander and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  Dimensions of Diversity: Analyzing Research Patterns in Media and Communication Science by Combining Cognitive and Material Dimensions
  Buhmann, Alexander and Ingenhoff, Diana and Lepori, Benedetto, 64th Annual Conference of the International Communication Association (ICA): (2014) | Conference

  Understanding Why and How Politicians Use Social Networking Sites for PR: An Exploratory Study
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  A Universal Practice for Diverse Cultures? An International Comparative Study on Exploring the Links between Corporate Communications and Perceptions of the Organizational Environment
  Hoffmann, Jochen and Ingenhoff, Diana and Röttger, Ulrike, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2014) | Conference

  Why do Politicians use Social Networking Sites? The Combination of Uses–And–Gratifications and Social Cognitive Theory to Study Media Behavior
  Ruehl, Christopher and Ingenhoff, Diana, European Communication Researchand Education Association (ECREA) Conference: (2014) | Conference

  Corporate Social Responsibility and Media Social Responsibility: An Innovative Classification of Corporate Responsibility
  Bachmann, Philipp and Ingenhoff, Diana, 63rd Annual Conference of the International Communication Association (ICA): (2013) | Conference

  The Responsibility Communication of Media Corporations
  Bachmann, Philipp and Ingenhoff, Diana, Second International CSR Communication Conference: (2013) | Conference

  Public Relations im Social Web: Rezipientenerwartungen an das Kommunikationsmanagement auf Web 2.0–Anwendungen
  Ruehl, Christopher and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, & Organisationskommunikation: (2013) | Conference

  The Global Economic and Financial Crisis and the Constitution and Effects of Nation Images: The Case of China and the USA
  Buhmann, Alexander and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

  Public Relations in Social Media: Changing the Perspective towards Stakeholder Needs
  Ruehl, Christopher and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2013) | Conference

  Social Web PR: Stakeholder Expectations in Times of Crises
  Ruehl, Christopher and Ingenhoff, Diana, International Association for Media and Communication Research [IAMCR]: (2013) | Conference

  International Comparative PR and Communication Management Research. The Advancement of the State of the Art
  Ingenhoff, Diana and Ruehl, Christopher, 19th BledCom International Public Relations Research Symposium: (2012) | Conference

  Strategic Communication of 'Disembedded Responsibilities': A New Role for Multinational Corporations?
  Bachmann, Philipp and Ingenhoff, Diana, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

  Pathways to the Future: Learning from Research into National and Transnational Dimensions of the Contemporary Profession
  Gregory, Anne and Toledano, M. and McKie, David and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2012) | Conference

  CSR Communication: Reciprocal Influences between International Business and Politics
  Ingenhoff, Diana and Bachmann, Philipp, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

  Organizational Communication of Contingency PR Management’s Challenge to Legitimize Decisions in Different Media Environments
  Ingenhoff, Diana and Ruehl, Christopher, Barcelona Meeting #2: International Conference on Social Experiences: (2012) | Conference

  Framing Water Scarcity in Different Language Regions. An Analysis of Swiss Newspapers
  Ingenhoff, Diana and Suter, C. and Buhmann, Alexander, 4th European Communication Research and Education Association (ECREA) Annual Conference: (2012) | Conference

  On CSR Expectations and Ententions: The Attitude–Behaviour Gap
  Ingenhoff, Diana, 1st International CSR Communication Conference: (2011) | Conference

  Linking Micro– and Macro–Level: the Attitude–Behavior Gap in Responsibility Communication
  Ingenhoff, Diana, 61th Annual Conference of the International Communication Association (ICA): (2011) | Conference

  Culture and Internal Communication in Switzerland
  Ingenhoff, Diana, 18th BledCom International Public Relations Research Symposium: (2011) | Conference

  What Determines Laboratory Activity Profiles? Resource Acquisition and Production Complementarities in Swiss Communication Sciences
  Lepori, Benedetto and Ingenhoff, Diana and Probst, Carole and Bähni, A., STI Science, Technology and Innovation Indicators Conference: (2011) | Conference

  Internetbasierte CSR–Kommunikation
  Kölling, A Martina and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

  Maintaining Reputation in Times of Crisis: A Time Series Analysis
  Ingenhoff, Diana, 60th Annual Conference of the International Communication Association (ICA): (2010) | Conference

  Organisational Legitimation in a Crisis. The Impact of Organizational Crisis Communication on a Multilevel Constitution of Trustworthiness and Reputation
  Thiessen, Ansgar and Ingenhoff, Diana, 26th European Group for Organizational Studies (EGOS) Conference: (2010) | Conference

  Die Wirkung strategischer, integrativer und situativer Krisenkommunikation auf die Vertrauenswürdigkeit von Organisationen – Konsequenzen der Modellvariablen für die aktuelle Wirtschaftskrise
  Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2010) | Conference

  The Impact of Crisis Communication Strategies on a Functional, Social and Emotional Perception of Organizations
  Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2010) | Conference

  Profiles and Beyond: Measuring Research Output in Communication Sciences
  Probst, Carole and Lepori, Benedetto and Ingenhoff, Diana, 3rd European Network of Indicators Designers Conference on STI Indicators for Policymaking and Strategic Decisions: (2010) | Conference

  Veränderte Rahmenbedingungen für die Krisenkommunikation – Potenziale strategischer, integrativer und situativer Krisenkommunikation für die Konstitution organisationaler Reputation
  Thiessen, Ansgar and Ingenhoff, Diana, Jahrestagung der Deutschen Gesellschaft für Publizistik– und Kommunikationswissenschaft (DGPuK): (2010) | Conference

  Wahrheit, Wahrhaftigkeit, Authentizität und Inszenierung: Theoretische Überlegungen und empirische Untersuchung zur Glaubwürdigkeit von PR
  Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2009) | Conference

  Reputation Management in the Media Society. Safeguarding Reputation during Crisis Situations through Crisis Communication Management
  Thiessen, Ansgar and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2009) | Conference

  Wirtschaftsberichterstattung in den Schweizer TV– und Radio–Nachrichten – Eine vergleichende Analyse
  Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

  Business News Coverage in Switzerland – Comparing the News Programs in Public and Private TV and Radio
  Einwiller, Sabine and Ingenhoff, Diana and Sommer, Katharina and Wiegand, G., 2nd European Communication Conference of the European Communication Research and Education Association (ECREA): (2008) | Conference

  Using the Potential of Online–Communication for Fundraising Activities of Charitable NPOs: A Comparative Study in Switzerland, Germany and France
  Ingenhoff, Diana and Kölling, A Martina, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2008) | Conference

  The Interrelationship between Uncertainties and Decision Making in Complex Environments. A System Theory Approach
  Ingenhoff, Diana and Modena, I., Annual Conference of the International Sociological Association (ISA): (2008) | Conference

  The Interrelationships between Corporate Reputation, Trust and Behavioral Intentions: A Multi–Stakeholder Approach
  Ingenhoff, Diana and Sommer, Katharina, 58th Annual Conference of the International Communication Association (ICA): (2008) | Conference

  Does Stakeholder Pressure Matter in Enhancing Corporate Social Responsibility Strategy and Outcome?
  Ingenhoff, Diana and Helmig, Bernd, Academy of Management Annual Conference: (2008) | Conference

  Die Wirksamkeit von PR–Informationen über unternehmerische Verantwortung. Eine Kombination von Experiment und Befragung
  Ingenhoff, Diana and Schwarz, A., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2008) | Conference

  Does Ethical Behaviour Matter? How Corporate Social Responsibility Contributes to Organizational Trustworthiness
  Ingenhoff, Diana and Sommer, Katharina, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

  Relevance and Evaluation of Corporate Social Responsibility Activities: New European Findings Drawn from Media Coverage and Stakeholder Expectations
  Ingenhoff, Diana and Röttger, Ulrike, 57th Annual Conference of the International Communication Association (ICA): (2007) | Conference

  On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
  Helmig, Bernd and Ingenhoff, Diana, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 36th Annual Conference: (2007) | Conference

  Corporate Social Responsibility: Ethische Organisationskommunikation zwischen Stakeholdererwartungen und Medienpräsenz
  Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2007) | Conference

  Spezifikation von formativen und reflektiven Konstrukten und Pfadmodellierung mittels Partial Least Squares zur Messung von Reputation
  Ingenhoff, Diana and Sommer, Katharina, 9. Tagung der Fachgruppe Methoden der Publizistik– und Kommunikationswissenschaft der DGPuK: (2007) | Conference

  Das Geschäft mit der Eitelkeit: Personalisierung durch Organisationskommunikation
  Huck-Sandhu, Simone and Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2007) | Conference

  Alles anders – nichts neu? Rezipientenkonzepte von Organisationskommunikation in Zeiten eines Medien– und Öffentlichkeitswandels
  Ingenhoff, Diana and Röttger, Ulrike, Jahrestagung der DGPUK–Fachgruppe PR, Organisationskommunikation: (2007) | Conference

  Ethische Organisationskommunikation und das Management von Reputation in der Wissensgesellschaft: Ein integrierter Ansatz zur Evaluation der organisationalen Gesamtreputation
  Ingenhoff, Diana and Sommer, Katharina, Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2007) | Conference

  Unternehmenskommunikation und Online–Aktivismus im Cyberspace
  Ingenhoff, Diana, Jahrestagung der DGPUK–Fachgruppe PR/Organisationskommunikation: (2006) | Conference

  Improving the Map for Corporate Citizenship and Issues Management: Public Sphere Theory to the Rescue
  Ingenhoff, Diana and Ihlen, O., European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

  Ethical PR – A Factor for Success or Risk?
  Eisenegger, Mark and Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2006) | Conference

  Assessing Corporate Citizenship Communication among 30 German Stock Index Companies
  Ingenhoff, Diana and Schmidig, M., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

  Gaining Trust and Reputation through Corporate Social Responsibility? Empirical Findings on Communicating CSR Activities
  Ingenhoff, Diana and Arvidsson, E., 56th Annual Conference of the International Communication Association (ICA): (2006) | Conference

  Organisationskommunikation – Perspektiven für eine Verankerung und theoretische Verortung in der Kommunikations– und Medienwissenschaft
  Ingenhoff, Diana, Jahrestagung der Schweizerischen Gesellschaft für Kommunikations– und Medienwissenschaft (SGKM): (2005) | Conference

  Developing a Corporate Citizenship Index: Comparisons between Germany, Singapore, and Spain
  Ingenhoff, Diana and Krishnamurthy, S. and Capriotti, P., 55nd Annual Conference of the International Communication Association (ICA): (2005) | Conference

  Applying Issues Management to Enhance Corporate Reputation
  Ingenhoff, Diana, 54nd Annual Conference of the International Communication Association (ICA): (2004) | Conference

  Der Wirkungszusammenhang zwischen Unternehmenswerten und Erfolg
  Einwiller, Sabine and Rossberg, N. and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

  Corporate Issues Management as a Method of Enhancing Trust and Reputation in the Public Sphere
  Ingenhoff, Diana, European Public Relations Education and Research Association (EUPRERA) Annual Conference: (2004) | Conference

  Entwicklung und Validierung eines Instruments zur Messung von Unternehmenswerten
  Rossberg, N. and Einwiller, Sabine and Ingenhoff, Diana and Prykop, C., 44. Kongress der Deutschen Gesellschaft für Psychologie (DGPS): (2004) | Conference

  Issues Management and Corporate Branding: Combining two Concepts to Enhance Corporate Reputation
  Einwiller, Sabine and Prykop, C. and Ingenhoff, Diana, 8th International Conference on Marketing and Corporate Communications: (2003) | Conference

  A Model of Trust and Reputation in Electronic Commerce
  Einwiller, Sabine and Ingenhoff, Diana and Schmid, B., 32nd European Marketing Association Conference (EMAC): (2003) | Conference

  Issues Manager – Ein Neues Berufsbild? Eine empirische Untersuchung zu einem neu entstehenden Berufsfeld und Implikationen für die Aus– und Weiterbildung
  Ingenhoff, Diana and Prykop, C., Jahrestagung der Deutschen Gesellschaft für Publizistik und Kommunikationsforschung (DGPuK): (2003) | Conference

  Applying Issues Management to Meet the Challenges of Corporate Brand Management – An Empirical Investigation in Europe
  Prykop, C. and Einwiller, Sabine and Ingenhoff, Diana, Annual Conference of the Academy of Marketing Science (AMS): (2003) | Conference

  Towards a Comprehensive View of Communication and Knowledge Management. A Semiotic Approach
  Ingenhoff, Diana, 52nd Annual Conference of the International Communication Association (ICA): (2002) | Conference

  The Role of Knowledge Management for Intergrated Corporate Communications
  Ingenhoff, Diana and Einwiller, Sabine, 7th International Conference on Corporate and Marketing Communications: (2002) | Conference

  Meeting the Challenges of Integrated Corporate Communications. The Role of Internal Knowledge
  Ingenhoff, Diana and Einwiller, Sabine, 6th International Conference on Corporate Reputation: (2002) | Conference

  ComTrans. A Multimedia Tool for Scientific Transcription and Analysis of Communication
  Ingenhoff, Diana and Schmitz, H Walter, 1st International Conference of Gesture Studies: (2000) | Conference

  On the Relevance of Corporate Social Responsibility for Fundraising Activities of Nonprofit Organizations
  Helmig, Bernd and Ingenhoff, Diana, European Marketing Academy Annual Conference (EMAC): | Conference

  Organizational Communication and Communication Management in the Media Society: Theoretical Approaches and Empirical Evidence
  Ingenhoff, Diana (2010) | Thesis

  Analyzing Value Drivers and Effects of 4D Country Images on Stakeholders’ Behavior across Three Different Cultures
  Diana Ingenhoff and Tianduo Zhang and Alexander Buhmann and Candace White and Spiro Kiousis , Routledge (2018) | Other

  Charting the Landscape in Research on Country Image, Reputation, Brand, and Identity
  Alexander Buhmann and Diana Ingenhoff and Candace White and Spiro Kiousis , Routledge (2018) | Other

  Epilogue
  Candace White and Spiro Kiousis and Alexander Buhmann and Diana Ingenhoff , Routledge (2018) | Other

  Reputation
  Diana Ingenhoff , Wiley (2018) | Other

  Monitoring
  Diana Ingenhoff , Wiley (2018) | Other

  Zur Wahrnehmung von Einheit und Handlungsvermögen kollektiver Entitäten im Kommunikationsmanagement: Vorschlag eines ‚Entity-Agent Framework‘
  Alexander Buhmann and Diana Ingenhoff , Springer Fachmedien Wiesbaden (2017) | Other

  Finding Common Ground: CSR and Media Responsibility
  Philipp Bachmann and Diana Ingenhoff , Springer International Publishing (2017) | Other

  The entity-agent framework as a starting point for international public relations and public diplomacy research
  Diana Ingenhoff and Alexander Buhmann , Routledge (2016) | Other

  Kommunikationsmanagement und Social Media: Motive und Nutzungsformen von Unternehmensprofilseiten auf Facebook, Twitter und YouTube
  Christopher Rühl and Diana Ingenhoff , Springer Fachmedien Wiesbaden (2014) | Other

  Organisationskommunikation und Public Relations in der Kommunikationswissenschaft: Forschungsstand und Perspektiven zur paradigmatischen Integration
  Diana Ingenhoff and Philipp Bachmann , Springer Fachmedien Wiesbaden (2013) | Other

  Internationale Public Relations: Eine Synopse deutschsprachiger und anglo-amerikanischer Forschungszugänge in Theorie und Empirie
  Diana Von Ingenhoff and Christopher Rühl , Springer Fachmedien Wiesbaden (2013) | Other

  Issues Management: Ein Diskurs zwischen Theorie und Praxis
  Diana Ingenhoff and Ulrike Röttger , Springer Fachmedien Wiesbaden (2013) | Other

  Internetbasierte CSR-Kommunikation
  Diana Ingenhoff and A. Martina Kölling , VS Verlag für Sozialwissenschaften (2011) | Other

  Personalisierung in der internen Kommunikation: Ergebnisse einer ländervergleichenden Analyse von Mitarbeiterzeitschriften
  Simone Huck-Sandhu and Diana Ingenhoff , VS Verlag für Sozialwissenschaften (2010) | Other

• Journal Articles (with peer review)
  53 publications

  The role of local news in constructing media legitimacy: how news media frames the sociopolitical efforts of multinational corporations in host countries
  Sarah Marschlich and Diana Ingenhoff, Corporate Communications: An International Journal (2023) | Journal article

  Digital city diplomacy and international cities networks: collaboration and city branding strategies around climate issues
  Asdourian, B and Chariatte, J and Ingenhoff, D, International Communication Gazette (2023) | Journal article

  Des experts alémaniques sacrent «Le Temps» meilleur média romand
  letemps.ch (2022) | Journal article

  Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment
  Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2022) | Journal article

  Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital
  Sarah Marschlich and Diana Ingenhoff, Public Relations Review (2021) | Journal article

  The role of public relations in corporate diplomacy: how relationship cultivation increases organizational legitimacy
  Sarah Marschlich and Diana Ingenhoff, Journal of Public Relations Research (2021) | Journal article

  Capturing country images: a methodological approach
  Efe Sevin and Kadir Jun Ayhan and Diana Ingenhoff, The Journal of International Communication (2021) | Journal article

  Defining and Measuring News Media Quality: Comparing the Content Perspective and the Audience Perspective
  The International Journal of Press/Politics (2021) | Journal article

  Key Influencers in Public Diplomacy 2.0: A Country-Based Social Network Analysis
  Diana Ingenhoff and Giada Calamai and Efe Sevin, Social Media + Society (2021) | Journal article

  Analyzing Country Images through Networks: Case of South Korea
  Asian International Studies Review (2020) | Journal article

  Solving the Public Diplomacy Puzzle — Developing a 360-degree Listening and Evaluation Approach to Assess Country Images
  USC Center of Public Diplomacy (2020) | Journal article

  Country images and identities in times of populism: Swiss media discourses on the ‘stop mass immigration’ initiative
  Alina Dolea and Diana Ingenhoff and Anabella Beju, International Communication Gazette (2020) | Journal article

  Landesimage: Ein Bild zwischen Stabilität und Wandel
  Die Volkswirtschaft (2020) | Journal article

  The Construction of Country Images and Stereotypes: From Public Views to Google Searches
  International Journal of Communication (2020) | Journal article

  Cultural Mediation in International Exchange Programs: Personalization, Translation, and Coproduction in Exchange Participant Blogs
  International Journal of Communication (2020) | Journal article

  Evolution of a field: Swiss media and communication studies
  Carole Probst and Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Studies in Communication Sciences (2019) | Journal article

  Corporate diplomacy and political CSR: Similarities, differences and theoretical implications
  Diana Ingenhoff and Sarah Marschlich, Public Relations Review (2019) | Journal article

  The effects of public diplomacy on country identity in countries with different language regions and cultures: The case of Switzerland
  Diana Ingenhoff and Dominique Richner, Studies in Communication Sciences (2019) | Journal article

  Cultural Mediators as Key Influencers: Narrative Strategies in International Exchange Participant Blogs
  International Journal of Communication (2019) | Journal article

  Reputation spillover: corporate crises’ effects on country reputation
  Diana Ingenhoff and Alexander Buhmann and Candace White and Tianduo Zhang and Spiro Kiousis, Journal of Communication Management (2018) | Journal article

  Public Diplomacy on Social Media: Analyzing Networks and Content
  Sevin, Efe AND Ingenhoff, Diana, International Journal of Communication (2018) | Journal article

  A Political Leader’s Image in Public Diplomacy and Nation Branding: The Impact of Competence, Charisma, Integrity, and Gender
  Ingenhoff, Diana AND Klein, Susanne, International Journal of Communication (2018) | Journal article

  The European refugee crisis: organisational responses and communication strategies
  James Pamment, Alina Dolea, Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

  Migration and Swiss identity: How much space for the foreign in the familiar?
  Diana Ingenhoff, Studies in Communication Sciences (2017) | Journal article

  Communication management 2.0
  Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2017) | Journal article

  How Do Media Companies Gain Legitimacy? An Experimental Study on the (Ir)Relevance of CSR Communication
  Philipp Bachmann and Diana Ingenhoff, International Journal of Strategic Communication (2017) | Journal article

  Advancing PR measurement and evaluation: Demonstrating the properties and assessment of variance-based structural equation models using an example study on corporate reputation
  Diana Ingenhoff and Alexander Buhmann, Public Relations Review (2016) | Journal article

  Legitimacy through CSR disclosures? The advantage outweighs the disadvantages
  Philipp Bachmann, Diana Ingenhoff, Public Relations Review (2016) | Journal article

  The dynamics of university units as a multi‐level process. Credibility cycles and resource dependencies
  Benedetto Lepori and Michael Wise and Diana Ingenhoff and Alexander Buhmann, Scientometrics (2016) | Journal article

  The rehabilitation of the “nation variable”
  Jochen Hoffmann and Ulrike Röttger and Diana Ingenhoff and Anis Hamidati, Corporate Communications: An International Journal (2015) | Journal article

  Communication management on social networking sites
  Christopher Hendrik Ruehl and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

  Advancing the country image construct from a public relations perspective
  Alexander Buhmann and Diana Ingenhoff, Journal of Communication Management (2015) | Journal article

  Dimensions of diversity: Mapping the field of media and communication studies by combining cognitive and material dimensions
  Alexander Buhmann and Diana Ingenhoff and Benedetto Lepori, Communications (2015) | Journal article

  The 4D Model of the country image: An integrative approach from the perspective of communication management
  Alexander Buhmann and Diana Ingenhoff, International Communication Gazette (2014) | Journal article

  Under Positive Pressure
  Bernd Helmig and Katharina Spraul and Diana Ingenhoff, Business & Society (2013) | Journal article

  International public relations: A synopsis of German-speaking and Anglo-American research approaches
  Diana Ingenhoff and Christopher Ruehl, Studies in Communication Sciences (2013) | Journal article

  Media governance and corporate social responsibility of media organizations: an international comparison
  Diana Ingenhoff and A. Martina Koelling, Business Ethics: A European Review (2012) | Journal article

  Overview of the “state of the field”
  David McKie and Anne Gregory and Diana Ingenhoff, Public Relations Review (2012) | Journal article

  Profile statt Rankings. Eine Methode zur Darstellung von Aktivitäten institutioneller Einheiten der Kommunikationswissenschaft
  Benedetto Lepori and Carole Probst and Diana Ingenhoff, Medien & Kommunikationswissenschaft (2012) | Journal article

  Profiles and beyond: constructing consensus on measuring research output in communication sciences
  Carole Probst and Benedetto Lepori and Daniela De Filippo and Diana Ingenhoff, Research Evaluation (2011) | Journal article

  Safeguarding reputation through strategic, integrated and situational crisis communication management
  Ansgar Thiessen and Diana Ingenhoff, Corporate Communications: An International Journal (2011) | Journal article

  Corporate Social Responsibility Communication: A Multi-method Approach on Stakeholder Expectations and Managers' Intentions
  Ingenhoff, Diana AND Sommer, Katharina, The Journal of Corporate Citizenship (2011) | Journal article

  Web Sites as a Dialogic Tool for Charitable Fundraising NPOs: A Comparative Study
  Diana Ingenhoff and A. Martina Koelling, International Journal of Strategic Communication (2010) | Journal article

  Positioning and differentiation by using brand personality attributes
  Diana Ingenhoff and Tanja Fuhrer, Corporate Communications: An International Journal (2010) | Journal article

  Trust in Companies and in CEOs: A Comparative Study of the Main Influences
  Diana Ingenhoff and Katharina Sommer, Journal of Business Ethics (2010) | Journal article

  Mehrdimensionale Profile von Forschungsgruppen: Ein Vorschlag für die Erhebung von Forschungsleistung in der Kommunikationswissenschaft
  Probst, Carole AND Lepori, Benedetto AND Ingenhoff, Diana, Qualität in der Wissenschaft (QiW) Zeitschrift für Qualitätsentwicklung in Forschung, Studium und Administration (2010) | Journal article

  The Relationship between PR and Journalism in Crisis Situations
  Ingenhoff, Diana AND Thiessen, Ansgar, Studies in Communication Sciences (2010) | Journal article

  Wirtschaftsberichterstattung im Rundfunk der Schweiz - Eine inhaltsanalytische Untersuchung zu Unterschieden zwischen den Sprachregionen
  Sommer, Katharina AND Einwiller, Sabine AND Ingenhoff, Diana AND Winistörfer, Norbert, Studies in Communication Sciences (2010) | Journal article

  The potential of Web sites as a relationship building tool for charitable fundraising NPOs
  Diana Ingenhoff and A. Martina Koelling, Public Relations Review (2009) | Journal article

  The contribution of G. W. Leibniz's ‘cognitio symbolica’ theory to current debates on knowledge and communication management
  Diana Ingenhoff, Semiotica (2006) | Journal article

  Vertrauen durch Reputation - Grundmodell und empirische Befunde im E-Business
  Einwiller, Sabine AND Herrmann, Andreas AND Ingenhoff, Diana, (2005) | Journal article

  Dimensions of strategic issues management: First results of an empirical study on intraorganizational Communication, & Coordination Processes.
  (2003) | Journal article

  E–Human Resource Management (e–HRM). Potenziale und Grenzen der Neuen Medien für das Personalmanagement.
  Zeitschrift für Führung & Organisation (2001) | Journal article

Teaching and courses

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