Welcher Support für welche Programme?
Für: Mitarbeitende
Obwohl der Service Desk alle Informatikfragen gerne beantwortet, sind seine Ressourcen nicht genügend um alle Systeme und Programme die innerhalb der Universität Freiburg in Betrieb sind, zu kennen.
Diese Tabelle bietet eine nichtvollständige Liste der Systeme/Programme und deren Supportleistung die vom Service Desk der DIT angeboten wird. Danke für Ihr Verständnis
-
Full support
MICROSOFT Windows 10 [DIT certified] Office 2019, Office 2016 [only Word, Excel, Powerpoint, Outlook] Windows Security Microsoft Edge Microsoft Teams 7-ZIP 7-Zip ADOBE Acrobat PRO [without formulars] APPLE OS X 10.14 - OS X 11.x [DIT certified] MAIL [only for @unifr.ch account] Safari JAMF Jamf Protect [antivirus for Macintosh] UNIFR my.unifr.ch Indigo Acad bi.unifr.ch CISCO Cisco AnyConnect VPN Client UNIBOARD Uniboard - OpenBoard -
Support only for installation via baramundi / apple netboot
FILEMAKER FileMaker Pro ADOBE Adobe Creative Cloud [DIT offers workshop for Indesign] MICROSOFT Visio 2019 Project 2019 OTHER Biblios (Virtua, EasyPump, UniHey, Shortkeys) -
Support only for licences
IBM
SPSS 26 - 27 AMOS 26
NATIONAL INSTRUMENTS LabVIEW
WOLFRAM Mathematica
MATHWORKS MatLab
THOMSON REUTERS Endnote [DIT offers workshop]
SWISS ACADEMIC SOFTWARE Citavi [DIT offers workshop]
GRAPHPAD GraphPad Prism
-
No support
ABBYY ABBYYFineReader
ESRI ArcGIS
AUDACITY Audacity
AVIRA Avira
CARDBOX CardBox
CAMBRIDGESOFT ChemDraw
CAMBRIDGESOFT ChemOffice
GOOGLE Chrome
COREL CorelDraw
DROPBOX DropBox
IHS EViews
MOZILLA Firefox
GARMIN Garmin Express
GOOGLE GoogleDrive
HALFBAKED HotPatatoes
CLARKLABS IDRISI Taiga
WAVEMETRICS IgorPro
DESIGN SCIENCE Mathtype
VERBI Maxqda
MENDELEY Mendeley
NETOP Netop School
NOTEPAD+ Notepad+
QSR NVivo
MICROSOFT OneNote
MICROSOFT Teams
MICROSOFT Publisher
OPENOFFICE OpenOffice
ORIGINLAB Origin
MICROSOFT Publisher
THOMSON REUTERS Reference Manager
ROXIO Roxio
SAGE Sage
SKYPE Skype
STATSOFT Statistica
TECHSMITH SnagIt
WAVEFUNCTION Spartan
TEAMVIEWER TeamViewer
MOZILLA Thunderbird
RRCHNM Zotero
ZOOM Zoom