Olivier Schorro
Contact Information
University of Fribourg
Department of Management
Chair of Marketing II (Office D 412)
Boulevard de Pérolles 90
CH-1700 Fribourg
+41 26 300 83 19
olivier.schorro@unifr.ch
Office Hours
by appointment
Academic Career
- Since 08/24: Graduate Assistant at the Chair of Marketing II, University of Fribourg, Switzerland
- 09/23-07/24: FH-Passerelle, University of Fribourg, Switzerland
- 09/13-06/15: Master of Science in Business Administration, Haute Ecole de Gestion Fribourg, Switzerland
- 09/10-06/13: Bachelor of Science in Business Administration, Haute Ecole de Gestion Fribourg, Switzerland
Professional Career
- 03/19-07/24: Senior Brand Marketing Manager, SMG Swiss Marketplace Group AG, Switzerland
- 09/15-02/19: Marketing Manager, Euromaster (Suisse) SA, Switzerland
- 09/13-08/15: Research Assistant, Haute Ecole de Gestion Fribourg, Switzerland
- 09/10-08/13: Commercial Employee, OCN Fribourg, Switzerland
Research Interests
- Artificial Intelligence
- Chatbots
- Human-AI Collaboration
- Customer Service
- Complaint Management
- Online Marketing
Languages
- German
- English
- French
