PodcastPublikationsdatum 22.06.2023

Digital corporate communication and issues managemente

How is digitalisation changing the way organisations try to manage issues? In this episode, Prof. Laura Illia is talking about communication processes taking place through social media and other new media, which contribute to the formation and management of legitimacy, reputation issues, and corporate social responsibility.
For more about this topic (including the case study/example), see the chapter on this topic in the Handbook on Digital Corporate Communication (2023) published by Edward Elgar Publishing